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All Ritmo Cancun Resort & Waterpark

Cancun, Mexico

3.9(5,896 reviews)

Family

All Ritmo Cancun is the honest choice for families who want the all-inclusive format in Cancun without Hotel Zone prices. The waterpark is the centerpiece: La Casa del Arbol's four waterfalls, slides, water umbrellas and tipping bucket, with a snack restaurant and bar right beside it, give children a contained place to run free while parents decompress. Plan around one detail, though: it opens 10 AM to 5 PM and closes every Tuesday for maintenance. The kids club and the daily themed days, from superheroes to pirates, keep the programming going, and in recent reviews the staff and animation team remain the highlight. It does not try to be a luxury resort, and travelers who arrive knowing that usually leave satisfied.

Traveler Insights

Pros

+The on-site waterpark is included in the rate: La Casa del Arbol has four waterfalls, slides, water umbrellas and a giant tipping bucket, with its own snack restaurant, Oasis bar, lockers and changing rooms, and families with young children call it the standout feature
+Rates sit well below most Cancun all-inclusives, so families get the all-inclusive format without Hotel Zone pricing
+The kids club and the daily themed days (superheroes, pirates, wizards, fairies) with games, contests and dinner shows run Monday to Sunday and give parents real downtime
+Staff and the animation team remain the highlight in recent reviews, warm and patient with children in a way that makes a family trip feel manageable
+Soccer, tennis, basketball and multi-use courts, a mini-golf course, ping pong and a games room with pool, foosball, air hockey and video games keep active kids busy all day
+Four restaurants plus a snack bar: the El Palmar buffet with pool and sea views and themed nights, Pancho Villa for traditional Mexican, Gondola for pasta and pizza on the sand, and Ostras for gourmet seafood
+Close to the Puerto Juarez ferry terminals, so an Isla Mujeres day trip skips the long ride from the Hotel Zone
+A 100% Mexican atmosphere with mostly Mexican families rather than international tour groups, and free parking for anyone driving down

Cons

−Rooms are dated, and recent guest reports describe maintenance problems such as worn fixtures and broken tiles even in upgraded categories, so inspect the room on arrival
−The waterpark shows visible wear and recent reviews say it needs maintenance; it also sells day passes to non-guests, so it is not reserved for hotel guests, and water shoes are mandatory inside
−The waterpark closes every Tuesday for maintenance and otherwise runs only 10 AM to 5 PM, which can blindside families who booked a short stay around it
−Wi-Fi is free only in common areas and drops often, with nothing reliable enough for video calls
−Sargassum hits the beach during peak season (roughly May through September), making the pools and waterpark the dependable swimming option
−The spa is a paid extra rather than part of the all-inclusive, with a day spa starting around 1,400 pesos per person
−Ostras, the best restaurant on property, is adults 18 and over only, and the location north of the Hotel Zone is far from Cancun's main nightlife, malls and restaurant strip

The practical trade-offs are real. Rooms are dated and recent reviews report maintenance lapses, so check yours on arrival and ask to move quickly if something is broken. Choices run from the roughly 50 square metre Junior Suite Ocean View for up to five guests, to a Junior Suite with Jacuzzi for couples, to two-bedroom Master Suite Garden View apartments with a kitchenette near the waterpark. Dining is better than its reputation: four restaurants, a waterpark snack bar, three bars including a Mexican cantina off the lobby, and dinner shows in the theatre, though Ostras is adults only. The waterpark shows wear and is open to day-pass visitors, Wi-Fi is free only in common areas and unreliable, and sargassum makes the beach inconsistent in peak season. The guest mix is mostly Mexican families, which suits some travelers better than others.

All Ritmo makes most sense for families with children under 12 who want to keep costs down, are happy to stay mostly on property, and value a welcoming kid-focused environment over polished rooms or gourmet dining. The location on the road from Puerto Juarez to Punta Sam puts you a short drive from the El Meco archaeological zone and close to the Isla Mujeres ferries. If you have teenagers who want Hotel Zone shopping and nightlife, or adults who care most about food and room quality, step up to a Hotel Zone property instead. As a budget family base with a waterpark, it fills its lane well.

Common Questions

Is the waterpark really worth it for kids, and when is it open?

For younger children it is a full day's entertainment: La Casa del Arbol has four waterfalls, slides, water umbrellas and a tipping bucket, with a snack restaurant, bar, lockers and changing rooms beside it. It runs daily from 10 AM to 5 PM and closes every Tuesday for maintenance, and water shoes are mandatory. Recent reviews say the equipment shows wear, and it is smaller than a dedicated water park, but parents of young kids still say it justified the trip.

What does the all-inclusive cover, and how many restaurants are there?

Meals, drinks, the waterpark, kids club, games room, gym, themed days and nightly shows are all part of the package. There are four restaurants: the El Palmar buffet, Pancho Villa (Mexican), Gondola (Italian, on the beach) and Ostras (gourmet seafood, adults 18 and over only), plus the Oasis Snack Bar at the waterpark and three bars. The spa is extra. The food is generally described as adequate rather than impressive.

How far is it from the Hotel Zone and main Cancun attractions?

The resort sits on the road from Puerto Juarez to Punta Sam, north of downtown Cancun, so reaching the Hotel Zone's malls, nightlife and main beach strip means a taxi or bus ride of roughly 20 to 30 minutes or more depending on traffic. Families who plan to stay on property will not mind. Travelers who want a base for Cancun's nightlife and restaurant scene are better served in the Hotel Zone.

When is the beach actually swimmable here?

Sargassum seaweed affects the beach mostly from May through September, which can make ocean swimming unpleasant, while October through April is generally cleaner. Staff clear it but cannot keep up in peak weeks. The pools and the waterpark are the reliable swimming options year round, and most families spend most of their water time there anyway.

Which room type should a family book?

The Junior Suite Ocean View is about 50 square metres, sleeps up to five with a king or two doubles plus a sofa bed, and faces the sea. Larger groups should look at the Master Suite Garden View, a two-bedroom apartment near the waterpark with a kitchenette, refrigerator, two full bathrooms and dining for six. Whatever you book, check the room on arrival and ask to move promptly if anything is broken, because condition varies more than category does.