Barceló Maya Palace - All Inclusive
Barcelo Maya Palace is the premium hotel inside the Barcelo Maya Grand Resort, a six-hotel complex strung along a mile of beach in Puerto Aventuras on the Riviera Maya. The six are Beach, Caribe, Colonial, Tropical, Palace and the adults-only Barcelo Maya Riviera, and the access rules matter more than the brochure tiers: a Palace booking buys the Palace plus Beach, Caribe, Colonial and Tropical, five hotels in total, and specifically not the adults-only Riviera, which only Riviera guests can use. Lower-tier guests cannot come the other way into the Palace restaurants, which are reserved for Palace guests. The trade-off is that you are staying in a resort city of thousands rather than a boutique hotel.
Traveler Insights
Pros
- +The Palace is the top tier of the six-hotel Barcelo Maya Grand Resort, and its 6 restaurants all face the Caribbean and are reserved for Palace guests, with Brazilian, French and Caribbean seafood among the specialities
- +Palace guests also get the buffets, bars, pools and beaches of the Barcelo Maya Beach, Caribe, Colonial and Tropical hotels, which is four extra resorts' worth of places to eat and swim
- +Every room is a Junior Suite or Suite, and Premium Level adds sea views, room service and spa hydrotherapy access, plus the Mera VIP Lounge at Cancun airport on stays of six nights or more
- +A mile-long beach with calm water and a natural reef close enough offshore that you can snorkel from the sand
- +The U-Spa is the real thing, not a token treatment room: over 32,000 square feet with 26 cabins, a flotation chamber, Vichy cabins, a Swiss shower, a full hydrotherapy circuit and Germaine de Capuccini products, plus a U-Kids Spa
- +The complex runs 11 pools, three of them at the Palace itself including one adults-only, so there is almost always a quieter one
- +Serious nightlife for a family resort: a theatre show at 9:30pm, Jaguar's Nightclub until 2am and the One Disco Club until 1:30am, with the Maya Mall for shopping and more bars
- +Good base for the coast, with Cenote Cristalino an 18-minute walk, Cenote Azul and Puerto Aventuras golf a few minutes by car, Xel-Ha under half an hour and Tulum about an hour and a quarter
Cons
- −The complex is genuinely enormous and spread along a mile of beach, so plan around which section has the restaurants and pools you want and ask for a room near them
- −Sargassum ran heavy on this coast through June and July 2026, with a brown band across much of the shared beach on the worst days; tractors clean the sand daily but there is no offshore barrier, and on this stretch the seaweed season is typically late spring through summer
- −Several of the headline water attractions cost extra: the Pirates Island Water Park charges admission, free only for children under 6, and the Surf Rider wave pool charges too. Only Barcy Water Park, the small children's one with castles and slides, is free
- −Quality varies a lot across the complex, with Palace a la carte dining a clear step above the buffets at the lower-tier hotels, so budget a few dinners on your own side of the resort
- −Pool and beach chair competition is real in high season across all six hotels
- −Thousands of guests share the beach, the mall and the water parks, which means queues at peak buffet hours and no chance of staff learning your name
- −Quintana Roo's environmental sanitation fee is collected at check-in and is not part of the all-inclusive rate. This resort sits in the Solidaridad municipality, where it is charged per guest per night, 35.19 pesos for the first guest and less for each additional one, so a couple pays roughly three US dollars a night. It is re-priced every February 1
- −Room service, the 24-hour Hospiten medical centre on site and spa entry all carry charges, and the beach area has no facilities for guests with reduced mobility even though the rest of the complex does
On the ground the Palace gives you 6 sea-facing restaurants, three of its own pools including an adults-only one, and rooms that are all Junior Suites or Suites. The wider complex adds 11 pools, two water parks, a theatre and two nightclubs, the Maya Mall, and a spa and fitness block of more than 43,000 square feet in which the U-Spa alone runs to 32,000. Free double-decker buses connect the hotels every 20 minutes from 8am to 2:30am, which is a lot better than the old reputation suggests, though walking end to end still takes half an hour. Wi-Fi is free throughout, in the rooms and in public areas. The gym is 16 and over, opens 6:30am to 8pm, needs no reservation and runs instructor-led yoga, Pilates, Zumba, spinning and functional classes; spa hydrotherapy is 18 and over. The Barcy Kids Club runs 9am to 5pm and the water park 9am to 6pm.
This is the pick for families and mixed-budget groups who want maximum variety and do not mind a mega-resort, and it is a long-standing favourite for weddings and reunions because relatives on different budgets can book different hotels in the same complex and still share the beach. Guest reports in September 2026 were consistently positive about food, staff and the grounds, with no repeat complaints about seaweed that month. Couples wanting somewhere small, quiet and polished will be happier at a standalone adults-only property like Secrets or Excellence, or at the Barcelo Maya Riviera next door. On price, Barcelo's own rates in October 2026 started around $222 a night for a Junior Suite and ran past $600 for the Presidential Suite, so what you pay here depends far more on which room category you pick than on the resort itself.
Common Questions
How many hotels are in the complex, and which ones can Palace guests use?
What is the sargassum situation on this beach?
Which water attractions cost extra?
Is getting around the complex as bad as people say?
How far is it from the airport, and which airport should I use?
Is it good for weddings and large groups?
Restaurants (10)
| Type | Restaurants |
|---|---|
| Buffet | Buffet Viewpoint, Tropical Buffet (at Barceló Maya Tropical), Caribe Buffet (at Barceló Maya Caribe), Colonial Buffet (at Barceló Maya Colonial), Beach Buffet (at Barceló Maya Beach) |
| Mexican | La Hacienda Buffet |
| Seafood | Caribbean |
| French | Brasserie |
| Brazilian churrascaria | Rodizio |
| American & grill | Coral Grill |
From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.
What's nearby
20 min drive · 12 mi
25 min drive · 16 mi
Akumal Beach20 min drive · 11 mi
25 min drive · 15 mi
Yal-Kú Lagoon25 min drive · 11 mi
8 min drive · 1.5 mi
More things to do (24)
- Xenses · adventure park20 min drive · 11 mi
- Playa Mamitas · beach25 min drive · 16 mi
- Cenote Azul · cenote6 min drive · 1.5 mi
- Xpu-Ha Beach · beach11 min drive · 3.5 mi
- Dos Ojos Cenote · cenote25 min drive · 16 mi
- Río Secreto · adventure park20 min drive · 12 mi
- Playa 88 · beach30 min drive · 18 mi
- Cenote Cristalino · cenote7 min drive · 1.4 mi
- Puerto Aventuras Marina · marina7 min drive · 2.7 mi
- Jardín del Edén Cenote · cenote10 min drive · 1.9 mi
- Cenote Chikin-Ha · cenote12 min drive · 2.2 mi
- Riviera Maya Golf Club · golf20 min drive · 12 mi
- Cenote Nicte-Ha · cenote35 min drive · 17 mi
- Puerto Aventuras Golf Course · golf9 min drive · 3.2 mi
- Xplor · adventure park20 min drive · 11 mi
- Cenote Chac Mool · cenote20 min drive · 4.6 mi
- Cenote Tajma-Ha · cenote20 min drive · 4.0 mi
- Half Moon Bay · beach20 min drive · 11 mi
- Delphinus Riviera Maya · adventure park25 min drive · 12 mi
- Parque La Ceiba · nature25 min drive · 15 mi
- Voladores de Papantla (Parque Fundadores) · historic site25 min drive · 15 mi
- Xel-Há Ruins · ruins25 min drive · 15 mi
- Frida Kahlo Museum Playa del Carmen · museum25 min drive · 16 mi
- Playa del Carmen Fifth Avenue · town25 min drive · 16 mi
Amenities
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Style & Rooms
Atmosphere
Room upgrades
Seaweed & sargassum
Riviera Maya gets sargassum, typically worst May through August, peaking in July and August.See the month-by-month guide →Google Reviews★ 4.9 · 49,066 reviews
“Overall my family and I really loved this resort. Great location with lots of poolside and beach front spots to relax. The rooms were clean and very comfortable. The food was also excellent - most notably Breakfast at the Buffet Coral Grill. Our serv...”
“We have stayed here twice now — once in December 2024 and again in January 2026 — and overall it continues to be a very good resort for families. The staff across the resort is consistently friendly, kind, and welcoming. What truly stands out for us...”
“Wonderful trip! Check in was smooth in the premium lounge of the palace, we used this space often to cool off grab a snack and let the kids play on the computers a little. Buffets were great with options for everyone and service was even better the s...”





