Decameron Cartagena

Cons

• −Maintenance is the resort's most persistent weakness — guests report water seepage in rooms, ceiling leaks in bathrooms, dated decor, and infrastructure that hasn't kept pace with traveler expectations for a 4-star property
• −Pools are small relative to the guest count, with limited seating areas that become fully occupied quickly on busy days, leaving guests without comfortable poolside space
• −The hotel caters primarily to a Colombian and South American domestic market, with very limited English-speaking staff — international travelers who don't speak Spanish will encounter genuine communication barriers
• −Room air conditioning is reportedly centralized in some room categories rather than individually controllable, which means guests can't adjust temperature independently and either roast or freeze depending on common settings
• −Door security concerns appear in reviews — some guests describe locks or card readers that feel unreliable, raising safety concerns that a reputable all-inclusive should not be triggering
• −The pool area and common spaces can feel overcrowded, particularly during Colombian holiday periods when domestic tourism peaks and the resort fills to capacity
• −The Bocagrande beach, while accessible, is an urban beach shared with the general public — it's not the private Caribbean-blue paradise guests might envision from promotional materials
• −Bocagrande's beachfront is an active construction zone through 2026 - Cartagena's coastal-protection megaproject has groin extensions, breakwater work, and sand-fill dredging underway on the beach sectors closest to the hotel, and recent guests mention beach and hotel-area construction; the works were roughly 90% complete in early 2026 and will ultimately widen the beaches, but expect visible machinery until they wrap