Hotel Emporio Ixtapa
Hotel Emporio Ixtapa sits on Playa El Palmar, one of Pacific Mexico's genuinely impressive natural bays, a broad crescent of golden sand with rolling surf that reminds you there's a whole other Mexican coastline beyond the Caribbean. Ixtapa itself is a purpose-built resort town, planned in the 1970s by the same development authority that created Cancún, with a compact hotel zone, easy access to local markets and a laid-back atmosphere that never gets as crowded or commercialised as Cancún or PV. The Emporio is the mid-tier anchor of that strip, and one thing sets it apart from the typical all-inclusive listing: the plan is optional. You can book room only, breakfast only, or the full board, and the booking sites list it as 'Emporio Ixtapa with Optional All Inclusive' for that reason.
Things to Know
- Timeshare Pressure
Traveler Insights
Pros
- +Direct beachfront in the centre of Bahía del Palmar, with a wide, soft, clean stretch of golden sand you can walk for miles, and because Ixtapa faces west you get a full-colour horizon sunset from the sand every evening
- +The all-inclusive is optional rather than forced, and the price gap is real: for a February 2027 week Booking quoted two-adult rates of roughly $94 to $132 a night room only, $115 to $155 with breakfast and $177 to $229 with all meals and select drinks, before Mexico's 16% VAT and the 4% lodging tax. That is far below comparable beachfront in Cancún or Los Cabos
- +Staff friendliness is consistently praised across platforms: warm, helpful and genuinely personable rather than going through the motions, and the hotel lists bilingual staff and a concierge among its standard services
- +A compact 219-room, 11-storey hotel rather than a sprawling mega-resort: easy to navigate, never a long walk to the beach, and staff actually learn guests' names over a week
- +Located inside Ixtapa's main hotel zone with shops, boutiques and restaurants a short walk away, and only about 18 km from the Ixtapa-Zihuatanejo airport (the hotel quotes 15 minutes), so no long transfer on either end
- +More facilities than the price suggests: an outdoor pool with a pool bar, a hot tub, a children's pool that WestJet's fact sheet bills as a kids' water play area, a fee-based spa with sauna, steam room and salon, a gym, tennis courts bookable by reservation, and bicycles, beach volleyball and aquafitness in the daily activity programme
Cons
- −Rooms are dated (white walls, peach accents, a lot of stucco) and most categories have no balcony or terrace, a real miss for a beachfront property; the hotel's own room list of Superior King and Superior Doble rooms with sea or mountain views and a Junior Suite never mentions one
- −Nightly entertainment is played at high volume and carries into many guest rooms, with no good way to escape it if you want to sleep before 10pm
- −The all-inclusive plan is what Air Canada Vacations literally calls 'Almost All-Inclusive': buffet meals daily, domestic-brand drinks from 11am to 11pm only, and one à la carte dinner per seven-night stay with a reservation required, so a second nice dinner is out of pocket
- −Condimento is the only all-day venue, and its buffet gets described as repetitive and uninspiring after two or three days; the à la carte Arrecife (Italian, per the operator sheets) and the beachfront Sunset restaurant are dinner-only
- −Children on the all-inclusive plan carry an extra charge that Booking's fine print tells you to ask the property about, and babysitting, the medical service and the boutique are all flagged on the hotel's own page as additional-cost services
- −Ixtapa is more remote than Cancún or Puerto Vallarta: flight options from the US and Canada are limited and often route through Mexico City
- −The single pool is small and fills quickly when the hotel is near capacity, and the deck has no chair-management system, so late risers miss the better spots near the pool bar
- −Playa El Palmar is open Pacific beach: on calm mornings it's swimmable even for children, but surf and rip currents build on other days and the beach flags have to be respected, which surprises guests expecting Caribbean-calm water
The day-to-day experience has clear peaks and valleys. The staff is frequently cited as the property's best asset, warm and attentive, the kind of team that makes guests feel recognised rather than processed. Dining is a small operation: the hotel's own page names Condimento for all-day buffet service and Arrecife for à la carte dinner, plus the Arka lobby bar, a pool bar and a snack bar, and the Canadian tour-operator sheets add a beachfront Sunset restaurant. On the all-inclusive plan the buffet is daily, domestic drinks run 11am to 11pm, and one à la carte dinner per week is included with a reservation, so plenty of guests take the breakfast plan and eat in the shopping zone across the road by design. Rooms are clean and functional but dated, and most have no balcony. The pool is small and social, with a hot tub beside it, and a fee-based spa with sauna and steam room for a quieter afternoon. One caveat about the beach: El Palmar is open Pacific water, swimmable on calm days but not every day, so watch the flags.
The Emporio works best for budget-conscious travellers who prioritise beach scenery and Mexican atmosphere over modern room design, couples and families who want a functional small hotel without the overwhelming scale of a 1,000-room Caribbean resort, and Pacific Mexico enthusiasts who've done Cabo and PV and want to discover Ixtapa. If you want luxury rooms, a deep restaurant bench or calm swimmable water, there are better fits, and Oyster's reviewers point to the larger Pacifica Resort Ixtapa for nicer rooms. But if you want a friendly, affordable beachfront base on one of Mexico's most dramatic Pacific bays, with the freedom to decide how much of your eating happens on property, Emporio Ixtapa delivers.
Common Questions
Is Playa El Palmar safe for swimming?
Is the all-inclusive plan worth adding, and what does it cover?
How is Ixtapa as a destination compared to Cancún or Puerto Vallarta?
How far is the resort from the Ixtapa-Zihuatanejo airport?
Are there good day trips from Ixtapa?
Restaurants (2)
| Type | Restaurants |
|---|---|
| Buffet | Restaurante Condimento |
| Italian | Restaurante Arrecife |
From the resort's own dining pages. Only restaurants the resort lists are shown.
What's nearby
Zihuatanejo10 min drive · 5.3 mi
Playa La Ropa13 min drive · 6.7 mi
14 min drive · 5.0 mi
Playa Linda14 min drive · 5.0 mi
Troncones30 min drive · 20 mi
More things to do (18)
- Playa Blanca · beach25 min drive · 15 mi
- Whale watching cruise (December to March) · excursion11 min drive · 5.8 mi
- Playa La Madera · beach10 min drive · 5.6 mi
- Ixtapa Club de Golf Palma Real · golf3 min drive · 0.9 mi
- Marina Ixtapa · marina10 min drive · 2.7 mi
- Playa Principal (Zihuatanejo) · beach10 min drive · 5.7 mi
- Parque Estatal El Limón · nature10 min drive · 4.1 mi
- Museo Arqueológico de la Costa Grande · museum10 min drive · 5.8 mi
- Zihuatanejo Municipal Pier · marina11 min drive · 5.8 mi
- Sportfishing charter · excursion11 min drive · 5.8 mi
- Sunset sail on Zihuatanejo Bay · excursion11 min drive · 5.8 mi
- Playa Majahua · beach11 min drive · 4.7 mi
- Playa Quieta · beach13 min drive · 4.8 mi
- Playa La Ropa turtle camp · wildlife13 min drive · 6.7 mi
- Playa Larga · beach20 min drive · 9.9 mi
- Playa Las Gatas · beach20 min drive · 8.0 mi
- Barra de Potosí · town30 min drive · 19 mi
- Soledad de Maciel Ruins (Xihuacan) · ruins35 min drive · 23 mi
Amenities
Show 8 more amenitiesShow fewer
Style & Rooms
Atmosphere
Google Reviews★ 4.1 · 6,257 reviews
“Rooms and staff are great. The rooms are clean and in good condition though you can tell they're aged. Location is great with beach access just steps away. Restaurants and shopping are within walking distance. Only negative was super loud music every...”
“We had a wonderful 5 night stay at Emporio Ixtapa. The location is perfect, the food was delicious, and the customer service was truly outstanding. Every single staff member we encountered was friendly, helpful, and professional. The view from our ro...”
Similar Resorts
The Yucatan Playa del Carmen, Tapestry Collection by Hilton
Playa del Carmen, Mexico
Temporarily Closed - Reopening April 2028 (renovation); no longer all-inclusive since Feb 2025
$$$$


