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Generations Riviera Maya Resort

Riviera Maya, Mexico
4.4(2,923 reviews)
FamilyBrand: Lomas Hospitality

Generations Riviera Maya, run by Lomas Hospitality on the Cancun to Tulum highway at Km 45, was built for families who travel across three generations, and it does that better than most resorts that only market it. Every suite is oceanfront, the lower floors have swim-up suites opening onto infinity pools, and the two- and three-bedroom suites are connecting one-bedrooms that let a big family share space without living on top of each other. The standout perk is next door: guests 18 and over can also use the restaurants, bars and pools at El Dorado Royale and El Dorado Casitas Royale, both adults-only, so parents and grandparents get a quiet escape while the kids are at the kids club. Lomas's More Inclusive program layers on Cancun airport transfers and reservable outings including a catamaran snorkel, wave runners, a Maroma Beach day, a cenote cave tour, an ecotourism ranch and a themed water park visit.

Traveler Insights

Pros

  • +Every suite is oceanfront, from the one-bedroom suites up to the three-bedroom family suites, so even the entry category gets a Caribbean view from a furnished balcony or patio
  • +Swim-up suites on the lower floors open straight from the balcony onto the infinity pools or the main pool, and the ground-floor pool swim-up categories connect to Swell, the swim-up bar
  • +Guests 18 and over can also use the pools, restaurants and bars at El Dorado Royale and El Dorado Casitas Royale next door, both adults-only, which gives parents and grandparents a quiet escape without leaving the complex
  • +Lomas Hospitality's More Inclusive program adds round-trip Cancun airport transfers plus a menu of reservable outings: a catamaran and reef snorkel, wave runners and a beach day with brunch at Maroma Beach, a cenote and underground cave tour, an ecotourism ranch visit, and one themed water park admission per three nights booked since June 2025

Cons

  • −Room upkeep is the most repeated complaint: dusty ceiling fans, cracked sinks, dented furniture and tired fixtures that do not match the premium price
  • −Getting around after dark is the weak spot, with guests describing long shuttle waits after evening shows or a long walk back, which is hard with tired kids
  • −Housekeeping and minibar restocking are inconsistent, with coffee, mugs, beer and soft drinks sometimes left unreplenished for days until guests call more than once
  • −Adult nightlife is thin on the Generations side; beyond the second-floor Sling cocktail bar, grown-ups who want a livelier evening end up walking over to the El Dorado properties

Day to day, the dining is all a la carte or cafe style rather than a big buffet hall: Chef Market for breakfast and casual all-day food, Habb for Indian, Jade for pan-Asian, Palms for seafood on the terrace, Wine Kitchen for wine-country cooking, Sling for cocktails upstairs and Swell, the swim-up bar. The baby program is unusually complete, from cribs and strollers to bottle warmers, and the Naay Spa and gym cover the adults. The weak spots are operational. Rooms are showing their age, housekeeping and minibar restocking slip, and getting back to your suite after an evening show can mean a long wait or a long walk. The offshore artificial reef is a snorkeling asset to most guests and an eyesore to a few.

The ideal guest is an extended family with grandparents, parents and young children who want everyone under one booking without giving up adult time. It sits in the premium tier of Riviera Maya family resorts, priced against the likes of Moon Palace and Finest Playa Mujeres, so watch for promotions and check whether your rate carries the More Inclusive extras before comparing. Akumal's sea turtles, the Tulum ruins and the cenotes south of Playa del Carmen are all easy day trips.

Common Questions

What ages is the kids club for, and what about babies?
The Eko Kids Club takes children 4 to 12, and Little Eko Chefs cooking classes are for the same ages. For babies, the resort delivers cribs, Pack n' Plays, strollers, bottle sterilizers and warmers, changing tables with tubs and baby food on request. Babysitting for younger children can be arranged, but expect it to cost extra, so ask about rates when you book.
How does the El Dorado access work?
Lomas Hospitality says all guests over 18 can use the facilities of El Dorado Casitas Royale and El Dorado Royale, the adults-only resorts next door, including their restaurants and bars. It comes with the stay rather than as a paid upgrade. Kids cannot go, so parents usually time it around the kids club or take turns.
What does More Inclusive add?
Lomas's More Inclusive program covers round-trip transfers from Cancun airport plus a set of reservable outings: a two-hour catamaran and reef snorkel with drinks, a guided wave runner tour, a Maroma Beach club day with brunch, kayaks and paddleboards, a cenote swim and underground cave tour, and an ecotourism ranch visit. For stays booked from June 1, 2025, it includes one themed water park admission per three nights. Everything is subject to availability, must be booked at the resort's desk, and carries a $25 per person no-show fee, so check that your rate includes the program.
Do you need restaurant reservations?
The resort's own pages do not publish a reservation policy, and guests describe it differently from stay to stay. Some say they found their favorite restaurant full on night two or three because they had not booked. The safe move is to ask on arrival and lock in your dinners for the week on day one.
Is this resort actually good for grandparents?
Mostly yes. Every suite faces the ocean, the connecting suites keep the family together without crowding, and grandparents can retreat to the adults-only El Dorado side when they want quiet. The main problems for anyone with limited mobility are the walking distances and the evening shuttle gaps, so request a suite close to the main pool and restaurants.
How does Generations compare to Moon Palace or Finest Playa Mujeres for families?
All three sit in the premium family tier near Cancun. Moon Palace is far larger, with more entertainment, and can feel impersonal; Finest Playa Mujeres has newer, more design-led facilities at a higher price. Generations wins on the all-oceanfront suites, the baby program and the adults-only El Dorado access next door, and loses on room upkeep.

Restaurants (4)

TypeRestaurants
AsianJade
SeafoodPalms Restaurant & Terrace
IndianHabb
International & fusionWine Kitchen

From the resort's own dining pages. Only restaurants the resort lists are shown.

What's nearby

More things to do (23)
  • Xenses · adventure park30 min drive · 20 mi
  • Xoxi Cancún · adventure park25 min drive · 16 mi
  • Croco Cun Zoo · wildlife11 min drive · 7.1 mi
  • Playa 88 · beach25 min drive · 14 mi
  • Riviera Cancún Golf · golf35 min drive · 21 mi
  • Punta Esmeralda Beach · beach30 min drive · 14 mi
  • Playa Coral · beach30 min drive · 21 mi
  • Puerto Morelos Botanical Garden · nature13 min drive · 5.1 mi
  • Dr. Alfredo Barrera Marín Botanical Garden · nature13 min drive · 5.1 mi
  • Iberostar Playa Paraíso Golf Club · golf15 min drive · 4.7 mi
  • Puerto Morelos Town Square and Malecón · town15 min drive · 6.8 mi
  • Leaning Lighthouse of Puerto Morelos · historic site15 min drive · 6.8 mi
  • Playa Maroma · beach20 min drive · 5.9 mi
  • El Camaleón Golf Course · golf20 min drive · 11 mi
  • Museo del Chocolate · museum25 min drive · 15 mi
  • Parque La Ceiba · nature25 min drive · 16 mi
  • Frida Kahlo Museum Playa del Carmen · museum25 min drive · 16 mi
  • Playa del Carmen Fifth Avenue · town25 min drive · 16 mi
  • Moon Palace Golf Club · golf25 min drive · 16 mi
  • Voladores de Papantla (Parque Fundadores) · historic site25 min drive · 16 mi
  • Xplor · adventure park30 min drive · 20 mi
  • Cenote Chaak Tun · cenote30 min drive · 18 mi
  • Delphinus Riviera Maya · adventure park35 min drive · 21 mi

Amenities

Adults-Only Pool
Babysitting
Kids Club
Swim-Up Bar
Snorkeling
Room Service
Free Wi-Fi
Nightly Entertainment
Show 4 more amenities
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

ModernBusiness

Room upgrades

2 Bedroom SuitesSwim-Up RoomsFamily SuiteBeachfront Rooms

Google Reviews★ 4.4 · 2,923 reviews

Sam W.
2 weeks ago

“We were very impressed with our stay at Generations. The first night was a bit bumpy (we were brought to an occupied room twice that first night and were next to a room with a screaming child in the middle of the night. However when we informed the s...”

Kathleen C.
2 weeks ago

“The location of this resort was just close enough to the airport without being a busy area. The check in process was smooth, our room was beautiful with many amenities too. The accessibility to the adults only section by way of golf cart was a bonus....”

Liz K.
2 months ago

“Excellent overall experience. Staff was friendly and professional. Facilities were lovely, but the beach wasn’t really good for more than watching sunrise as there is little space to swim. Very windy every day so water sports were not recommended. Da...”

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