The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto Vallarta is a family-friendly all-inclusive resort in Puerto Vallarta, Mexico with 281 rooms. Amenities include Babysitting, Beach, Buffet Dining, Golf Course and Gym. Travelers rate it 4.5/5 across 3,998 Google reviews.
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Traveler Insights(210 discussions)
The Westin Playa Vallarta is a genuinely new chapter for a familiar Puerto Vallarta property: after a year-long, multi-million-dollar renovation, the former Westin Resort & Spa relaunched on May 1, 2026 as Mexico's first all-inclusive Westin. The transformation is comprehensive - 281 reimagined suites (including 30 with private plunge pools and 16 swim-up rooms), ten culinary and entertainment venues, refreshed pools, new pickleball and padel courts, a WestinWorkout studio, and distinct adults-only and family zones. The rambling freeform pool complex that made the old Westin a local standout remains the centerpiece, and the Heavenly Spa is still a legitimate destination in its own right with seven treatment rooms, sauna, steam bath, and whirlpools.
The dining program is the most visible change. Instead of the old European-plan model where meals were a la carte, the all-inclusive package now covers a lineup headlined by the Gourmet Gallery - a food-hall concept spanning Tanto (Japanese), Call Me Lalo (taqueria), Coastal Burgers, Organic & Co, and Rosa Madalena for gelato and coffee - alongside the resort's larger restaurants and entertainment venues. The honest caveats: the beach out front remains narrow and marina-adjacent, the weakest part of the property; the all-inclusive operation is only a few months old, so most online reviews still describe the pre-renovation hotel; and the relaunch pricing reflects the investment, so the value-priced Westin era is over.
The Westin Playa Vallarta works best for travelers who want a big-brand all-inclusive with Marriott Bonvoy earning, couples eyeing the adults-only zone and plunge-pool suites, and families who value the dedicated family area and pool complex over beach quality. It's priced in the upper-middle of the Puerto Vallarta market - below Grand Velas and Garza Blanca, above the older all-inclusive stock - and competes most directly with Hilton Vallarta Riviera and Hyatt Ziva for brand-loyalty travelers. Old Town and the Malecon are about 15 minutes away by Uber, making day trips easy.
Pros
- +Relaunched May 1, 2026 as The Westin Playa Vallarta - the first Westin all-inclusive in Mexico - following a year-long, multi-million-dollar renovation, so the entire product is essentially new
- +281 reimagined suites including 30 private plunge-pool suites and 16 swim-up rooms, all with Westin's signature Heavenly Beds that guests consistently single out for sleep quality
- +Ten culinary and entertainment venues headlined by the Gourmet Gallery food-hall concept - Tanto Japanese, Call Me Lalo taqueria, Coastal Burgers, Organic & Co, and Rosa Madalena gelato and coffee - a dining lineup with genuine variety
- +Massive freeform pool complex with islands, whirlpools, and a swim-up bar, freshly refreshed in the renovation and long the property's showpiece
- +Full-service Heavenly Spa with seven treatment rooms, sauna, steam bath, and whirlpools - a genuine spa destination, not a basic hotel add-on
- +Separate adults-only and family areas mean couples and families each get a zone tuned to their vacation, rare at a property this size in Puerto Vallarta
- +New pickleball and padel courts plus a WestinWorkout studio give active travelers real facilities rather than a token gym
- +Las Pergolas Beach Club provides 410 feet of private beachfront along Banderas Bay with complimentary lounge chairs and umbrellas
Cons
- −The beach directly in front of the hotel is narrow and underwhelming compared to other Banderas Bay properties - not the powdery wide stretch many expect from a luxury resort
- −The all-inclusive-only relaunch removes the European plan option - travelers who used to book room-only and eat around Puerto Vallarta's excellent restaurant scene lose that flexibility
- −The all-inclusive operation only launched in May 2026, so its track record is short - most existing reviews describe the old European-plan Westin, making the current product harder to research
- −Relaunch pricing reflects the renovation investment - expect a meaningful premium over what the old Westin charged, positioned well above budget all-inclusive competitors
- −Pools can become crowded during peak season and school holiday weeks, with chairs claimed early by towel reservation
- −Marina Vallarta location is convenient but lacks the charm and walking access of Old Town - guests wanting the Malecon, Cuale River, and downtown dining need a taxi or Uber
- −The most desirable room categories are limited in inventory - only 30 plunge-pool suites and 16 swim-up rooms - and they book out well ahead for peak dates
- −Spa treatments are an additional cost and run $70-$150 per session - the spa is excellent but adds considerably to the total trip budget
Common Questions
Google Rating
Google Reviews
“We stayed here from Dec 19 - 23, 2025. It was a wonderful time. The spa was closed. That wasn't important to us, but I can see how it would be to others. They offered the use of the spa at the Marriott. It was a 10-minute walk. We actually ate at th...”
“We had a pretty good time at the Westin. It’s super close to the airport, just a quick 10-minute Uber ride away. The staff were so friendly and helpful. The room was just right, even though we only booked a basic partial ocean view room. Since we we...”
“My husband and I had the pleasure of staying here last October for our 30th anniversary, and we couldn't have asked for a better experience! The customer service was outstanding from every staff member we encountered. A special shoutout to Angel from...”