Dreams Natura Resort & Spa
Dreams Natura is the family all-inclusive on the Riviera Cancun stretch between Cancun and Puerto Morelos that takes water seriously. The included waterpark has open and covered slides, a boat slide, splash buckets and a lazy river of roughly 600 feet, and there is an infinity activity pool, a children's splash pool and a separate adults-only pool on top. The kids and teens programming is strong: Explorer's Club runs supervised daily activities for ages 3 to 12, and the Core Zone keeps 13 to 17 year olds busy with video games, air hockey and sports. The resort is about 10 miles from Cancun airport and now sits in the Hyatt Inclusive Collection, which runs it on the Dreams Unlimited-Luxury model.
Traveler Insights
Pros
- +Included waterpark with open and covered waterslides, a boat slide, splash buckets and a lazy river of roughly 600 feet that circles the grounds, so families do not pay extra for the main attraction
- +Explorer's Club for ages 3 to 12 is fully supervised with daily programs (arts and crafts, treasure hunts, storytelling, video games), and parents consistently praise it
- +Core Zone teens club for ages 13 to 17 has video games, air hockey and sports by day plus its own share of the nightly entertainment, one of the better teen setups on this stretch of coast
- +A separate adults-only pool, served by the Manatees swim-up bar, gives parents somewhere quieter than the waterpark
- +Nine restaurants including Himitsu with hibachi tables, Portofino (Italian), Oceana (seafood), El Patio (Mexican) and Bourdeaux, an adults-only French room, so a week rarely gets repetitive
- +Most restaurants work on a no-reservation basis, so you are not locked out of dinner for failing to book on day one
- +Sip, Savor and See is included: with a concierge reservation you can have dinner and drinks at nearby participating Hyatt Inclusive Collection resorts from 6pm to 1am
- +Junior Suite Swim Out rooms step straight into the pool, and the Dreams Spa by Pevonia is built to resemble the region's cenotes
Cons
- −The beach is the weak link: mangroves and natural vegetation put plant debris into the water, and most guests spend far more time at the pools than in the sea
- −Sun loungers go early: towel-saving starts around 7am, and shaded seating at the main pools is scarce in full Riviera Maya sun
- −The Rollglider aerial ride looks like a kids' attraction but carries a minimum height of 4.5 feet (145 cm) and weight of 88 pounds (40 kg), so most Explorer's Club-age children cannot ride it; the climbing wall (from age 3) is the one for them
- −Some extras add up for a family: snorkeling and kayaking both carry a charge, as do spa treatments, the salon, the steam room and the water circuit (the sauna is free)
- −Nothing walkable outside the gates; beyond Sip, Savor and See, trips to Puerto Morelos, Playa del Carmen or cenotes mean a taxi, rental car or paid tour
- −Dinner at the a la carte restaurants carries a dress code, and the popular ones can still build a wait if you arrive after the first rush
- −Nightly entertainment draws mixed reviews: some families love the theater shows, others call them filler
Day to day, food is the other draw. There are nine restaurants, including the World Cafe buffet, Barefoot Grill for poolside lunch, Bluewater Grill, Portofino, Oceana, Himitsu with hibachi tables, El Patio and Bourdeaux, an adults-only French room, plus Coco Cafe and 24-hour room service. Most restaurants run without reservations, though the a la carte rooms have a dress code. The six bars are Rendezvous in the lobby, Barracuda by the pool, Sugar Reef on the beach, Desires (a sports bar early in the evening and an adults-only disco later), Manatees swim-up by the adults-only pool and the Show time theater bar. The frustrations are familiar: chairs claimed with towels by 7am, scarce shade, a beach that collects mangrove debris, and paid extras such as snorkeling, kayaking and most of the spa.
This resort fits families with kids roughly 4 to 16 who want a packed day without leaving the property, and who rate pools above the beach. Note that the Rollglider zip ride has height and weight minimums that rule out most younger children, so do not sell it to a six-year-old in advance. Couples or beach-first travelers will do better elsewhere, and families comparing it with Hard Rock Riviera Maya or Grand Palladium Kantenah will find Natura stronger on slides and teen facilities and weaker on sand. Sip, Savor and See softens the isolation with included evenings at nearby sister resorts, while cenotes, Puerto Morelos and Playa del Carmen are taxi or tour trips.
Common Questions
Is the waterpark worth it for families with young kids?
Is there really an adults-only pool?
How do you actually get a sun lounger?
Do I need restaurant reservations, and is there a dress code?
Is the beach as bad as people say?
Is there anything to do off the property?
What's nearby
Playa Delfines30 min drive · 15 mi
Playa Tortugas45 min drive · 21 mi
45 min drive · 21 mi
35 min drive · 16 mi
Museo Maya de Cancún35 min drive · 16 mi
Puerto Morelos Town Square and Malecón35 min drive · 16 mi
More things to do (24)
- Catamaran trip to Isla Mujeres · excursion45 min drive · 21 mi
- Downtown Cancún (Parque Las Palapas) · town40 min drive · 18 mi
- Xoxi Cancún · adventure park20 min drive · 6.7 mi
- Playa Las Perlas · beach40 min drive · 19 mi
- Croco Cun Zoo · wildlife25 min drive · 13 mi
- Playa Caracol · beach45 min drive · 21 mi
- Riviera Cancún Golf · golf30 min drive · 11 mi
- Playa Coral · beach25 min drive · 11 mi
- Playa Ballenas · beach35 min drive · 17 mi
- Iberostar Cancún Golf Club · golf40 min drive · 17 mi
- Moon Palace Golf Club · golf20 min drive · 6.8 mi
- Playa Delfines Lookout · viewpoint30 min drive · 15 mi
- Leaning Lighthouse of Puerto Morelos · historic site35 min drive · 16 mi
- El Rey Ruins · ruins35 min drive · 16 mi
- Dr. Alfredo Barrera Marín Botanical Garden · nature35 min drive · 17 mi
- Puerto Morelos Botanical Garden · nature35 min drive · 17 mi
- Parque Kabah · nature35 min drive · 17 mi
- Ka'Yok' Planetarium · museum35 min drive · 17 mi
- Playa San Miguelito · beach35 min drive · 18 mi
- Iberostar Golf Club Cancún · golf40 min drive · 17 mi
- Playa Marlín · beach40 min drive · 18 mi
- Marina Puerto Cancún · marina40 min drive · 18 mi
- Yamil Lu'um · ruins40 min drive · 19 mi
- Torre Escénica de Cancún · viewpoint45 min drive · 21 mi
Amenities
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Style & Rooms
Room upgrades
Seaweed & sargassum
Cancun gets sargassum, typically worst May through August.See the month-by-month guide →Google Reviews★ 4 · 2,800 reviews
“The Resort its self is good.. the Service we recieved was awsome Freddy in coco cafe, johnathon at the Buffet, Jose at Bluewater grill, Roberto the fella on the beach who always brought us our drinks and of course Eduardo at Amstar all went above and...”
“We went to Dreams Natura as a large group for a wedding. I have been to Mexico resorts a handful of times in the past and Dreams would rate overall closer to the top. The top highlights would be the entertainment group, they always had something fun...”
“I'm going to give Dreams Natura a 5-star review even though there were a few aspects of our trip that weren't perfect. Those aspects were relatively minor and don't affect the overall good time we had this week. We upgraded to a Preferred Club room,...”
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