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Hotel Xcaret Arte is an adults-only all-inclusive resort in Playa del Carmen, Mexico with 900 rooms. Amenities include Beach, Buffet Dining, Free Wi-Fi, Gym and Heated Swimming Pool. Travelers rate it 4.5/5 across 5,734 Google reviews.
Things to Know
Seaweed & sargassum
Playa del Carmen gets sargassum, typically worst May through August.See the month-by-month guide →Atmosphere
Room Upgrades
Amenities
Quick answers
- Is Hotel Xcaret Arte adults only?
- Hotel Xcaret Arte is marketed as adults-only, but its stated age rule is lower than 18: 16+.
- Where is Hotel Xcaret Arte?
- Hotel Xcaret Arte is in Playa del Carmen, Mexico. Its address is Carretera Chetumal-Puerto Juárez, Km. 282 L21-3 Colonia Rancho Xcaret, 77710 Playa del Carmen, Q.R., Mexico.
- How many rooms does Hotel Xcaret Arte have?
- Hotel Xcaret Arte has 900 rooms.
- Is Hotel Xcaret Arte all-inclusive?
- Yes — Hotel Xcaret Arte is an all-inclusive resort, so meals, drinks and most on-site activities are covered by the rate.
Traveler Insights(1,745 discussions)
Hotel Xcaret Arte is the resort for people who get bored lying by the pool for a week. It's the most activity-packed all-inclusive in Mexico - your stay includes free access to a network of adventure parks where you can zipline, snorkel cenotes, explore caves, and kayak, all with transportation included. The resort itself is architecturally stunning, with each 'casa' designed around different artistic themes, a winding lagoon you can float through, and rotating local art installations. It's genuinely different from any other AI and travelers who love it really love it - phrases like 'I don't think I can go to any other resort after staying there' come up repeatedly.
The food is where Xcaret Arte has become genuinely world-class. In 2026, the resort landed Le Chique - a 1-Michelin-Star restaurant on Latin America's 50 Best list - where Chef Jonatan Gomez Luna serves a 27-course tasting menu journey through Mexico's regions. Chef Karime Lopez, the first Mexican woman to earn a Michelin star, now runs Xaak, adding another elite dining option. And Antonio Bachour, named World's Best Pastry Chef twice, oversees all pastry, bakery, and desserts across the property. The Cafeteca coffee shop remains a cult favorite. That said, the restaurant reservation system is still the resort's Achilles heel - if you don't book weeks in advance, you may find yourself eating buffet more than you'd like.
The catch is the price. At roughly $800-1,100+ per night, it's substantially more expensive than most competitors, and some travelers feel the premium isn't justified once you strip away the park access. If you're active people who want to fill every day with adventures AND enjoy great food, Xcaret Arte is unbeatable. If you just want to relax on a beach with a cocktail, you're paying a huge premium for parks you'll never use and a beach that's honestly not that great. One smart tip from travelers: book through Costco Travel for significant savings, and consider splitting a trip between a few nights at Xcaret Arte (for the parks) and a few nights at a beach-focused resort.
Pros
- +Included access to all Xcaret parks (Xcaret, Xel-Ha, Xplor, Xenotes, etc.) with free bus transportation - more activities than you could ever do in a week
- +Best food among Mexican all-inclusives - now home to Le Chique (1 Michelin Star, Latin America's 50 Best) led by Chef Jonatan Gomez Luna, plus Chef Karime Lopez (first Mexican woman to earn a Michelin star) running Xaak
- +Stunningly beautiful grounds with local art, unique architecture, and a winding lagoon/river you can float through the entire resort
- +Amazing coffee at Cafeteca that travelers say rivals or beats Starbucks, plus an in-house bakery and pastry program now led by Antonio Bachour (two-time World's Best Pastry Chef)
- +Adults-only (16+) atmosphere that's quiet and laid back without being boring
- +Free round-trip airport transportation on comfortable Xcaret buses with WiFi and refreshments
- +Art workshops, ceramics classes, and cultural experiences included at no extra cost
- +A late-night speakeasy bar (El Deseo) with taco stand that stays open until 2-3am
Cons
- −Significantly more expensive than comparable resorts - many travelers note it costs roughly double what other good AIs charge
- −Restaurant reservation system is frustrating - popular spots book up weeks in advance, leaving you eating at the buffet more than expected
- −Room categories and 'casa' system is confusing, and some room types can't access the family resort side
- −The beach isn't great - it's the weakest feature compared to pool-focused competitors
- −Aggressive timeshare/membership sales presentations that can waste an entire day if you agree to attend
- −Cocktails are tasty but noticeably watered down according to multiple travelers
- −Some guests report getting seriously ill (food poisoning or waterborne illness) during their stay
- −The wishlist/reservation system for parks and restaurants has been confusing and is currently being overhauled
Common Questions
Is Xcaret Arte worth the high price?
Should I book through Costco Travel?
What's the difference between Hotel Xcaret Mexico and Hotel Xcaret Arte?
How do the parks work?
Will I get hit with a timeshare pitch?
How good is the dining at Xcaret Arte now?
Google Rating
Google Reviews
“In my experience the hotel is the best hotel on the Rivera Maya, the experience is very amazing and the viuws are very beutiful. When you arrive to the airport the experience Starts and the staff makes you feel at home. The hotel has ten restaurants...”
“Last September, I stayed with 40 people of my clients. Their assigned rooms were in categories that didn't guarantee twin beds. I went the day before the clients arrived to confirm their room categories. About 10 rooms had to have their beds changed....”
“This was my first experience with an all-inclusive resort. Hands down, I'd go back in a heartbeat. As of Dec 2025, I believe I read that the resort was only 4 years old at the time we stayed there, so it still felt very new. I think the highlight of...”