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Kimpton Tres Rios Riviera Maya

Playa del Carmen, Mexico
4.4(5,123 reviews)
FamilyBrand: Kimpton / IHG

Kimpton Tres Rios (formerly Hacienda Tres Rios) is the eco-adventure all-inclusive in the Riviera Maya — a resort built into a nature park where cenotes, mangrove rivers, and jungle trails are part of the daily experience rather than just amenity list items. The signature feature is a cenote where freshwater meets the ocean, accessible from the beach — Travelers who've visited call it one of the most unique natural experiences they've had at any resort. Kayaking, swimming in illuminated cave-like cenotes, and wildlife spotting through the jungle are the activities here.

Things to Know

  • Newly Opened Sep 22, 2026 (rebrand of Hacienda Tres Rios)

Traveler Insights

Pros

  • +Unique nature park access — cenotes on property including where a cenote meets the ocean, fully accessible to guests
  • +Jungle river kayaking, wildlife trails, and eco-activities built into the resort experience
  • +Recently renovated and rebranded as Kimpton (Playa Hotels' acquisition, now Hyatt managed) with modern upgrades
  • +Top-shelf food and beverage included — lobster and steak described as among the best free dining travelers has seen at AI

Cons

  • −Recent renovation means it's been partially closed — verify current operational status before booking
  • −Limited travelers discussion as a newly rebranded property — less community intel than established resorts
  • −Nature focus means it's not the resort for pool parties, nightlife, or big entertainment programming
  • −No dedicated adults-only section — families and couples share all spaces

The resort recently transitioned from Hacienda Tres Rios under Playa Hotels' management to Kimpton Tres Rios under the Hyatt Inclusive Collection umbrella. This acquisition means Hyatt points earning and redemption, Hyatt status recognition, and property renovations — but also some operational uncertainty during the transition. Recent travelers mentions specifically note to verify the renovation completion status before booking.

The food quality stands out for Travelers who've stayed — 'top shelf food' and 'free lobster and steak' comments are specific enough to be meaningful. This positions the property above typical all-inclusive food expectations. For couples and nature-focused travelers who want the Riviera Maya experience beyond a pool deck, Tres Rios offers something no mega-resort in Cancun can replicate.

Common Questions

What's the cenote experience like?
There's a natural cenote where freshwater meets the ocean right at the resort's beach edge — you can snorkel from saltwater into fresh water in a stunning jungle setting. The property also has multiple inland cenotes for swimming and kayaking accessible via the nature park.
Is this now a Hyatt property?
Yes — Hyatt acquired Playa Hotels in 2025 and Tres Rios is now part of the Hyatt Inclusive Collection as Kimpton Tres Rios. You can earn and redeem Hyatt Bonvoy points and status applies. Renovations were underway during the transition period.
How does it compare to Hotel Xcaret México for eco-activities?
Both are nature-immersed alternatives to standard AI resorts. Hotel Xcaret has a broader park ecosystem and more varied activities at larger scale. Tres Rios is more intimate and its cenote-meets-ocean feature is unique. Hotel Xcaret has better food and more elaborate activity variety.
Is this good for families?
Yes — the nature park, cenotes, and wildlife viewing are genuinely engaging for kids and adults alike. It's not a water park resort but the natural activities are more interesting than typical resort pools. Families with adventurous older kids tend to love it.
What's the transfer time from Cancun airport?
About 45–60 minutes from Cancun airport — south of Playa del Carmen in the Riviera Maya. It's a longer transfer than Cancun Hotel Zone properties but comparable to other southern Riviera Maya resorts.

Restaurants (7)

TypeRestaurants
BuffetRaices
MexicanSabina, De La Calle
ItalianBacetto
AsianKotori
SteakhouseEl Carnal
Mediterranean & SpanishElaia

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

More things to do (19)
  • Xenses · adventure park30 min drive · 14 mi
  • Playa 88 · beach25 min drive · 9.1 mi
  • Croco Cun Zoo · wildlife25 min drive · 16 mi
  • Punta Esmeralda Beach · beach30 min drive · 8.8 mi
  • El Camaleón Golf Course · golf20 min drive · 5.3 mi
  • Playa Maroma · beach20 min drive · 5.7 mi
  • Museo del Chocolate · museum25 min drive · 10 mi
  • Parque La Ceiba · nature25 min drive · 10 mi
  • Iberostar Playa Paraíso Golf Club · golf25 min drive · 7.3 mi
  • Frida Kahlo Museum Playa del Carmen · museum25 min drive · 10 mi
  • Playa del Carmen Fifth Avenue · town25 min drive · 10 mi
  • Voladores de Papantla (Parque Fundadores) · historic site25 min drive · 11 mi
  • Puerto Morelos Botanical Garden · nature30 min drive · 14 mi
  • Dr. Alfredo Barrera Marín Botanical Garden · nature30 min drive · 14 mi
  • Xplor · adventure park30 min drive · 15 mi
  • Cenote Chaak Tun · cenote30 min drive · 13 mi
  • Puerto Morelos Town Square and Malecón · town30 min drive · 15 mi
  • Leaning Lighthouse of Puerto Morelos · historic site30 min drive · 15 mi
  • Delphinus Riviera Maya · adventure park35 min drive · 16 mi

Amenities

Private Beach
Adults-Only Pool
Scuba Diving
Paddle Boarding
Kayaking
Outdoor Jacuzzi
Non-motorized Water Sports
Kids Club
Show 12 more amenities
Swim-Up Bar
Snorkeling
Beachfront
Water Sports
Multiple Pools
Multiple Restaurants
Fine Dining
Concierge Service
Sauna/Steam Room
Fitness Center
Live Entertainment
Spa

Style & Rooms

Atmosphere

Luxury

Room upgrades

Plunge Pool RoomsSwim-Out RoomsOceanfront Suites

Google Reviews★ 4.4 · 5,123 reviews

darry m.
2 weeks ago

“We love coming to our home away from home. Many staff remain year after year. Can’t imagine a better experience and atmosphere. The nature preserve environment is amazing. Everything here is first class.”

Shira R.
3 months ago

“I am here now celebrating my birthday. We are members and just recently upgraded. Geo was amazing and explained all the perks we were unaware of. Customer service is amazing. Cesar, Jose, Ariel, Rosa, and Alexander were very accommodating and ama...”

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