La Casa de la Playa Xcaret
La Casa de la Playa is the top of the Hoteles Xcaret range and reads much more like a private villa estate than an all-inclusive. There are 63 suites, no standard rooms, and every one runs 1,065 sq ft with 360-degree views, a private heated pool, a steam room, a volcanic stone bathtub and a butler, with a Master Suite at 2,723 sq ft and a Presidential at 4,630 above that. It is strictly adults only at 18 and over, which is worth saying plainly because the 16-and-over policy people find online belongs to Hotel Xcaret Arte, a sister property. Forbes Travel Guide gave the hotel five stars in 2025, AAA gives it Five Diamonds, and Travel + Leisure readers put it first among Mexican resorts in the 2025 World's Best Awards.
Things to Know
Traveler Insights
Pros
- +Sixty-three suites and nothing else, each one 1,065 sq ft with 360-degree views, a private heated pool, a steam room, a volcanic stone bathtub and butler service, and the main pool is an elevated 40-metre run, so the towel-on-a-lounger race simply does not happen here
- +All-Fun Inclusive covers unlimited access to eight Xcaret parks with transport included (Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xenses, Xenses Insomnia, Xoximilco and Xenotes), and it applies even on a one-night stay. Shuttles to Xcaret, Xplor and Xplor Fuego leave the motor lobby every 20 to 30 minutes, round-trip airport transport is in the rate, and so is the Xcaret Xailing ferry to Isla Mujeres with the drive to the Cancun terminal
- +The dining is chef-led rather than chain-standard: Martha Ortiz at Tuch de Luna, Andoni Luis Aduriz working the Manila Route at Xal, and the Rivera-Rio brothers splitting northern and southern Mexican cooking between Lumbre and Centli. Tuch de Luna took Best Sustainable Restaurant in the Food and Travel Reader Awards 2023
- +Muluk Spa runs 13 treatment rooms with salt rooms, mudrooms and a hydrotherapy circuit, and Forbes Travel Guide awarded it five stars in 2025. The circuit alone is worth building an afternoon around
- +The accolade shelf is unusually solid for an all-inclusive: Forbes Travel Guide five stars and AAA Five Diamond, with Travel + Leisure readers voting it the number one resort in Mexico in the 2025 World's Best Awards
- +Guests also get access to the 21 restaurants at Hotel Xcaret Mexico and Hotel Xcaret Arte, which is how four venues on property turns into a fortnight of choices without paying for any of them
Cons
- −It averaged about 2,835 dollars a night in October 2026, which puts it among the most expensive all-inclusives in Mexico. Figures of 1,400 to 1,500 dollars still circulating online are either years out of date or quoted per person
- −Only two of the four restaurants serve dinner on any given night: Lumbre opens Tuesday, Thursday and Saturday and Centli opens Wednesday, Friday and Sunday, both dinner only from 5pm. The on-property rotation is thinner than a four-restaurant count suggests
- −All four restaurants require a reservation, and with 63 suites the preferred slots go quickly, so book the week on the day you arrive rather than evening by evening
- −Spa treatments sit outside the base rate as a separate wellness package. The premium open bar is included, so the surprise charge at this price point is the massage, not the mezcal
- −The park bundle is only worth something if you use it, and a day at Xcaret or Xplor is a long, busy theme-park day that sits oddly against the calm of the hotel. Guests who came to do nothing sometimes never leave the property and effectively pay for the parks twice
- −This stretch of coast faces due east and takes the heaviest sargassum accumulations in the Riviera Maya. 2026 was the worst recorded season for the Mexican Caribbean, with about 125,000 tonnes cleared in Quintana Roo between April and August and out-of-season surges in January and March, so no month is reliably clear
- −Nothing here is walking distance. Fifth Avenue in Playa del Carmen, the dive shops and the ferry to Cozumel all need a taxi or hotel transport, and the hotel's own rhythm assumes you are either on property or in a park
The food is the part that justifies the positioning. Four restaurants on property, all chef-led and all reservation-only: Martha Ortiz cooks the flavors of Mexico at Tuch de Luna from breakfast through dinner, Andoni Luis Aduriz runs Xal around the culinary syncretism of the Manila Route, and the Rivera-Rio brothers divide the country between Lumbre for the north and Centli for the south, each serving dinner on alternating nights. That alternation means only two of the four open for dinner on any given evening, which is the real shape of the dining rather than the headline count, and the counterweight is access to the 21 restaurants at Hotel Xcaret Mexico and Hotel Xcaret Arte. Muluk Spa is a genuine draw with 13 treatment rooms, salt rooms, mudrooms and a hydrotherapy circuit that earned Forbes five stars in 2025, though individual treatments are a separate wellness package rather than part of the rate. The premium open bar is included.
The other half of what you are buying is the park system. All-Fun Inclusive covers unlimited access to Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xenses, Xenses Insomnia, Xoximilco and Xenotes with transport, shuttles leaving the motor lobby every 20 to 30 minutes, round-trip airport transfers, and the Xcaret Xailing ferry across to Isla Mujeres including the drive to the Cancun terminal. Park access applies even on a single night, so short stays are not penalized. That makes this a strong pick for couples marking a honeymoon or an anniversary who want real service and still intend to be out doing things, and a weak one for anyone who plans to never leave a lounger, because at an October 2026 average of about 2,835 dollars a night a large share of the rate is park value going unused. Rosewood Mayakoba and Nizuc are the natural comparison, and the bundling is where this one can come out ahead. Budget separately for Quintana Roo's environmental sanitation charge, collected at the hotel and repriced on February 1, 2026 to 35.19 pesos for the first guest and 23.46 for the second per night in this municipality.
Common Questions
Is the Xcaret park access really included in the rate?
What is the minimum age, and is it strictly enforced?
How does the four-restaurant lineup actually work?
Is the spa included, or does it cost extra?
What do the suites include, and how many people fit?
How does it compare to Rosewood Mayakoba or Nizuc?
Restaurants (32)
| Type | Restaurants |
|---|---|
| Buffet | La Xentral (at Hotel Xcaret México) |
| Mexican | Tuch de Luna, Lumbre, Centli, HA' (at Hotel Xcaret México), Arriba Baja (at Hotel Xcaret México), Mercado de la Merced (at Hotel Xcaret México), Xinema (at Hotel Xcaret México), Cantina Los Faroles (at Hotel Xcaret México), Azul Nogada (at Hotel Xcaret México), Chi (at Hotel Xcaret México), Le Chique (extra charge, at Hotel Xcaret Arte), Xaak (at Hotel Xcaret Arte), Encanta (at Hotel Xcaret Arte), Cantina VI.AI.PY. (at Hotel Xcaret Arte), Mercado de San Juan (at Hotel Xcaret Arte) |
| Italian | Fuego (at Hotel Xcaret México) |
| Japanese & sushi | Xin-Gao (at Hotel Xcaret México), Tah-Xido (at Hotel Xcaret Arte) |
| Asian | Tama-Mon (at Hotel Xcaret México) |
| Steakhouse | La Silla (at Hotel Xcaret México) |
| Seafood | La Trajinera (at Hotel Xcaret México), Costero (at Hotel Xcaret México), Cayuco (at Hotel Xcaret Arte), Arenal (at Hotel Xcaret Arte) |
| Mediterranean & Spanish | Kibi-Kibi (at Hotel Xcaret Arte) |
| Brazilian churrascaria | Las Cuevas (at Hotel Xcaret México) |
| Plant-based | Bio (at Hotel Xcaret México), COSEXA (at Hotel Xcaret Arte) |
| International & fusion | Xal, Teatro del Río (at Hotel Xcaret México), Chibalí (at Hotel Xcaret México) |
From the resort's own dining pages. Only restaurants the resort lists are shown. Venues marked "extra charge" are not covered by the all-inclusive rate; the others are, per the resort.
What's nearby
8 min drive · 2.3 mi
11 min drive · 4.7 mi
20 min drive · 13 mi
Playa Mamitas14 min drive · 5.9 mi
7 min drive · 2.6 mi
Xcalacoco Beach20 min drive · 9.3 mi
More things to do (23)
- Xenses · adventure park7 min drive · 2.1 mi
- Cenote Azul · cenote20 min drive · 13 mi
- Xpu-Ha Beach · beach25 min drive · 15 mi
- Playa 88 · beach20 min drive · 7.1 mi
- Cenote Cristalino · cenote20 min drive · 13 mi
- Puerto Aventuras Marina · marina20 min drive · 12 mi
- Jardín del Edén Cenote · cenote25 min drive · 13 mi
- Punta Esmeralda Beach · beach25 min drive · 8.0 mi
- Cenote Chikin-Ha · cenote25 min drive · 14 mi
- Xplor · adventure park6 min drive · 2.2 mi
- Delphinus Riviera Maya · adventure park9 min drive · 2.3 mi
- Parque La Ceiba · nature10 min drive · 4.5 mi
- Voladores de Papantla (Parque Fundadores) · historic site10 min drive · 4.8 mi
- Frida Kahlo Museum Playa del Carmen · museum11 min drive · 5.0 mi
- Playa del Carmen Fifth Avenue · town11 min drive · 5.1 mi
- Museo del Chocolate · museum12 min drive · 5.5 mi
- Cenote Chaak Tun · cenote20 min drive · 7.1 mi
- Puerto Aventuras Golf Course · golf25 min drive · 12 mi
- El Camaleón Golf Course · golf25 min drive · 10 mi
- Cenote Chac Mool · cenote30 min drive · 13 mi
- Playa Maroma · beach30 min drive · 16 mi
- Cenote Tajma-Ha · cenote35 min drive · 16 mi
- Iberostar Playa Paraíso Golf Club · golf35 min drive · 18 mi
Amenities
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Style & Rooms
Atmosphere
Room upgrades
Seaweed & sargassum
Playa del Carmen gets sargassum, typically worst May through August.See the month-by-month guide →Google Reviews★ 4.7 · 415 reviews
“It is hard to describe just how luxurious yet down to earth this magnificent property is. You will eat and drink like royalty, while enjoying relaxation at the pool and spa and casual serenity on the white sands fronting the ocean. The artwork is stu...”
“This hotel will change your perception of five star properties, amenities, and service. There are so many things to mention here. First off, the all inclusive amenity is unlike any other hotel, because every meal feels like a Michelin guide or star r...”
“I absolutely LOVE Xcaret. I come every year. This is my first time in La Casa De La Playa and it exceeded all expectations. Our suite was amazing, our butlers David and Kiyoshi were phenomenal! The attention to detail is outstanding. Everyone goes ou...”
