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Secrets Akumal Riviera Maya

Akumal, Mexico
4.7(4,757 reviews)
Adults OnlyBrand: Hyatt

Secrets Akumal is the resort people describe as the one they would return to forever, and in 2025 Tripadvisor's Travelers' Choice Awards named it the #1 hotel in the world, not just the top all-inclusive. The draw is specific rather than flashy: you walk off the sand into Akumal Bay with a snorkel set the resort gives you for free and swim over wild green sea turtles. Nothing else on this coast offers that without a boat and a tour fee. It is adults only at 18 and up, 434 suites across low buildings on dense, jungly grounds, and the look is classic Caribbean rather than modern. Guests comparing it to newer builds in 2026 regularly say parts of it read slightly dated, and just as regularly say they do not care.

Traveler Insights

Pros

  • +Sea turtle snorkeling straight off the beach. Green sea turtles live in Akumal Bay year round, the resort hands out standard snorkel sets at no charge, and you wade out 50 to 75 yards to find them grazing on the sea grass. No boat, no tour, no extra fee, and it is the reason the repeat-guest rate here is so high.
  • +Named the #1 hotel in the world in Tripadvisor's 2025 Travelers' Choice Awards, and it also holds AAA Five Diamond and Travelife Gold. Unusual company for a resort that is not priced like Le Blanc.
  • +Nine restaurants and seven bars, all included, with no reservations, no wristbands and no cap on how many specialty dinners you book. Bordeaux (French) is the most formal and the one guests rate highest, Oceana has the best ocean views, El Patio does Mexican and Yucatan, and Portofino, Himitsu and the poolside Seaside Grill fill out the week.
  • +Every room is a junior suite or larger, starting at 544 sq ft, and every one has a whirlpool tub for two, a rain shower, a daily restocked minibar at no charge, and 24-hour room service ordered on an in-room iPad that arrives through a privacy hatch in the door, so you never have to get dressed for it.

Cons

  • −One of the longest airport runs in the Riviera Maya, roughly 65 minutes and 57 miles from Cancun, and transfers are not in the rate. If your airline serves Tulum (TQO) it is only about 30 minutes away, which is worth checking before you book flights.
  • −The beach is legally public, so non-guests and the occasional vendor walk through. It is not constant, but it does chip away at the private-resort feeling you are paying for.
  • −Sargassum is the real risk and 2026 was the worst recorded season for the Mexican Caribbean. Quintana Roo hauled about 125,000 tonnes off its beaches between April and August, with out-of-season surges in January and March, easing through late September. Crews rake daily and the resort keeps the sand presentable, but a heavy landing beats them, and no month here is reliably clear.
  • −The disco is the weakest part of the resort. Desires Music Lounge runs 10:30pm to 1am with a DJ and a dance floor, and the room is simply too small for 434 suites of people who want to dance after dinner. If nightlife matters, this is the wrong Secrets.

The practical experience holds up. Nine restaurants and seven bars are included with no reservations and no wristbands, which removes the nightly scramble that defines dining at most luxury all-inclusives. Bordeaux is the standout and the room to save for an anniversary dinner, Oceana has the views and does a la carte breakfast for Preferred Club guests, and the Market Cafe buffet is the weak link rather than a highlight. Himitsu, the pan-Asian and teppanyaki room, is the one most guests rank last. Cocktail quality swings by bartender, so find one you like and remember their station. Every suite runs 544 sq ft or more with a whirlpool tub for two and iPad room service through a privacy hatch, and the three pools split cleanly into social, active and quiet, which is why chair competition only really bites at Christmas and spring break.

This is a resort for couples who want nature, water and calm more than nightlife or a photogenic pool deck. As of October 2026 lead-in rates sit near $380 a night for two, with peak-season weeks closer to $500 to $600 and holiday weeks well above that, putting it under Le Blanc or Xcaret Arte and clearly above Riu. Budget for two extras: spa treatments are charged separately and the hydrotherapy circuit can carry its own fee, and since February 1, 2026 Quintana Roo's environmental tax of roughly $2 to $9 per person per night is collected at check-in. Akumal pueblo is walkable for a taco and a look at normal life, the cenotes are minutes away, and Tulum and Coba are both easy half-days.

Common Questions

Can you really snorkel with sea turtles right from the resort beach?
Yes, and it is not marketing. Green sea turtles live in Akumal Bay year round, feeding on the sea grass about 50 to 75 yards out, and the resort provides standard snorkel sets at no charge so you can just walk in from your lounger. Sightings are not guaranteed on any single day but they are consistent enough that most guests see turtles during a week. One gap worth planning for: the resort does not lend full-face snorkel masks, so bring your own if that is what you are comfortable in.
Is the swim-out suite upgrade worth it?
It depends on what you want to look at. The plunge pool off your terrace is genuinely fun, but it is semi-private and shared with the walkway, and most swim-out categories face the garden and pool rather than the ocean. Since every suite already includes a whirlpool tub for two, a lot of guests get more out of putting the money into a Junior Suite Ocean View or Oceanfront instead and keeping the water view.
How is the food, and do I need reservations?
No reservations at any of the nine restaurants, no wristbands and no limit on specialty dinners, which is unusual even at this tier. Bordeaux, Oceana and the poolside Seaside Grill are the consistent standouts, Himitsu is the one most guests rank last, and the Market Cafe buffet is fine rather than memorable. The one piece of strategy that matters is timing: a la carte dinner runs 6pm to 10:30pm and the popular rooms back up after 7pm, so eat early.
How bad is the seaweed?
2026 was the worst recorded sargassum season for the Mexican Caribbean, with Quintana Roo removing roughly 125,000 tonnes between April and August and unusual surges in January and March before conditions eased through late September. Akumal gets hit like the rest of the coast. Crews rake the sand every day and the resort stays presentable, but a heavy landing can pile up in the shallows and spoil the snorkeling for a day or two, and no month is dependably clear anymore. The one consolation is that the turtles are out past the waterline, so a bad beach day does not always mean a bad snorkel.
Is Preferred Club worth paying for here?
It is a length-of-stay question. You get a lounge, premium room placement and a la carte breakfast at Oceana, which is the perk guests mention most, but unlike several other Secrets resorts there is no dedicated Preferred Club pool at Akumal. Over five nights or more the lounge and the breakfast earn it back; for three nights most people do better spending the difference on an oceanfront suite.
Is there a lot of pressure to buy a timeshare, and what else costs extra?
You will get an approach at check-in and sometimes a breakfast invitation to tour a sister property. A firm no ends it. On top of that, spa treatments are not included and the hydrotherapy circuit can carry its own entry fee, the sauna, steam room and jacuzzi are charged, Bali beds are a paid add-on, and since February 1, 2026 the state environmental tax of about $2 to $9 per person per night is collected at the hotel. Guests also get cross-resort dining access to six nearby sister properties under the Sip, Savor and See programme, which is a nice variety add but runs on their timetable, not yours.

What's nearby

More things to do (24)
  • Xenses · adventure park25 min drive · 19 mi
  • Cenote Azul · cenote12 min drive · 8.6 mi
  • Xpu-Ha Beach · beach12 min drive · 7.5 mi
  • Dos Ojos Cenote · cenote9 min drive · 6.6 mi
  • Gran Cenote · cenote30 min drive · 18 mi
  • Río Secreto · adventure park25 min drive · 19 mi
  • Cenote Aldea Zamá · cenote25 min drive · 17 mi
  • Cenote Cristalino · cenote12 min drive · 8.5 mi
  • Cenote Calavera · cenote25 min drive · 17 mi
  • Jaguar Park (Tulum National Park) · nature25 min drive · 15 mi
  • Riviera Maya Golf Club · golf5 min drive · 2.8 mi
  • Jardín del Edén Cenote · cenote15 min drive · 9.0 mi
  • Puerto Aventuras Marina · marina20 min drive · 10 mi
  • Cenote Chikin-Ha · cenote20 min drive · 9.2 mi
  • Cenote Nicte-Ha · cenote20 min drive · 8.0 mi
  • Caleta Tankah · beach20 min drive · 15 mi
  • Tulum Pueblo · town25 min drive · 17 mi
  • Half Moon Bay · beach6 min drive · 1.7 mi
  • Xel-Há Ruins · ruins9 min drive · 6.3 mi
  • Xcacel Beach · beach10 min drive · 5.3 mi
  • Cenote Xunaan-Ha · cenote11 min drive · 5.1 mi
  • Cenote Dos Palmas · cenote20 min drive · 7.9 mi
  • Aktun Chen Nature Park · adventure park20 min drive · 4.8 mi
  • Puerto Aventuras Golf Course · golf20 min drive · 11 mi

Amenities

Walk-In Dining Available
Heated Swimming Pool
Archery
Bicycle Rentals
Fishing
Yoga Classes
Nightclub
Diving
Show 11 more amenities
Tennis
Swim-Up Bar
Snorkeling
Room Service
Water Sports Rentals
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

ModernRomantic

Room upgrades

Swim-Up Rooms

Google Reviews★ 4.7 · 4,757 reviews

Nikki
a week ago

“My family all went with our spouses and had on of the best trips ever! My mom is amazing at finding the best places and she’s outdone herself finding this resort. It was my partners 6 year anniversary and my brother’s birthday and they made it so spe...”

Liz B.
a week ago

“Just back this morning, had the best time at Secrets Akumal, i miss it already, first from the lobby blows you away and from there it just gets better! The service, the rooms, the food and entertainment is perfect! What an experience always something...”

Salisha V.
a month ago

“My Husband and I visited the resort for our late honeymoon and were blown away by the service. Before we had even arrived, we were contacted by the incredible Cici who reached out to confirm any dietary requirements (We are both Vegetarians, and i ha...”

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