Playabachata Hotel
Playabachata is the big, loud, cheap end of Puerto Plata, and it is honest about it. The complex is the former Riu Merengue and Riu Mambo, which Senator bought in 2018 along with the Riu Bachata next door, and at 998 rooms it is one of the largest hotels on the north coast. Many online travel agents now list it as Playabachata Lifestyle Collection by Senator, so do not panic if the name on your confirmation does not match. The asset that justifies the booking is the beach: over a kilometre of private sand in Maimon Bay, shallow and sargassum-free, with the Dominican mountains behind it. The vibe is activity-first, with a bachata-themed entertainment programme that runs all day and makes no attempt at being a quiet retreat.
Traveler Insights
Pros
- +More than a kilometre of private beach in Maimon Bay with shallow, sargassum-free water, which Senator still described as its selling point in October 2026 and which genuinely suits small children
- +One of the cheapest all-inclusive beach weeks in the Dominican Republic, with Puerto Plata rates often landing near $110 to $175 a night outside the Christmas peak
- +The entertainment team is the thing guests praise most consistently, with bachata-themed shows, pool games and a programme that runs from morning to late evening
- +Tropical Avenue, the on-site shopping street, includes the free P'UP Pizza counter, the Mokka coffee shop and the Il Gelato ice cream parlour, which covers the gaps between buffet hours
- +Kids Club is split into 4 to 7 and 8 to 12 age groups rather than lumping every child together
- +Included sports are better than the price suggests: gym, tennis court, beach volleyball, water sports and even virtual reality games
- +Mountain backdrop and mature tropical gardens give the grounds a setting that holds up even where the buildings do not
Cons
- −Rooms are dated and small, and an August 2026 guest reported air conditioning that did not work properly and a dead room phone, with barely any staff available to fix either
- −Power cuts are still being reported in 2026, affecting showers and air conditioning, and they show up across several years of reviews rather than as one bad week
- −Front desk and management interactions are the weak link, described by multiple reviewers as indifferent when something goes wrong
- −Weekend crowds of local day visitors put real pressure on the buffet lines and change the atmosphere, which catches some international guests off guard
- −Wi-Fi is free in public areas only, and a January 2026 guest reported no usable signal anywhere except reception
- −Food and drink stations run out when the resort is near capacity, so the best meals go to whoever eats outside the peak window
- −No casino, despite listings that still claim one: the El Millon casino belonged to the neighbouring ex-Riu Bachata building, which is now Senator Puerto Plata, and Playabachata guests cannot use that hotel's facilities
- −Puerto Plata town is 9.5 km away, so every off-resort outing means a taxi or a tour, and a 2026 guest called the main pool too small for the number of guests with ladder-only access
Dining is simpler than the brochures imply. The official line-up is the La Roca buffet with a terrace, a steakhouse and an Italian a la carte, plus the La Rumba cocktail lounge, the Macumba pool bar and La Plaza bar, and the free pizza, coffee and ice cream counters on Tropical Avenue. There is no Caribbean a la carte. When the kitchen is stocked, reviewers rate the food as varied and tasty for the money, and when the resort is full, stations empty out and the waits get long. The pools, three to four outdoor pools depending on which listing you read, draw complaints about size relative to the guest count. Rooms are the real weakness, clean but dated and small, and power cuts were still being reported through 2026. Senator was mid-way through renovating part of the old Riu Mambo block as of October 2026 to add rooms for the winter season, which makes asking for a renovated room the single most useful thing you can do at check-in.
This works for budget travellers and families who will be outdoors from breakfast until the evening show and who treat the room as a place to sleep. Iberostar Costa Dorada and Viva Wyndham V Heavens sit a clear tier above on service and room condition for noticeably more money, and Senator Puerto Plata next door is the quieter, higher-category sibling, worth knowing that its guests may use all of Playabachata's facilities while the reverse is not allowed. Puerto Plata rewards getting off the property more than most Dominican resort areas: Ocean World Adventure Park with its dolphin encounters, the Amber Museum in town, the Teleferico cable car up Mount Isabel de Torres with its botanical garden, and the colonial streets and market of the old town. Budget for taxis, because none of it is walkable from Maimon Bay.
Common Questions
Is there a casino at Playabachata?
Why does the hotel appear under several different names?
Are the power outages still an issue?
Should I ask for a specific room?
Is this a good choice for families with young children?
What is there to do nearby in Puerto Plata?
Restaurants (3)
| Type | Restaurants |
|---|---|
| Buffet | La Roca |
| Italian | Italian restaurant |
| Steakhouse | Steak House |
From the resort's own dining pages. Only restaurants the resort lists are shown.
What's nearby
Playa Dorada20 min drive · 10 mi
Sosúa Beach45 min drive · 22 mi
Puerto Plata Old Town15 min drive · 7.5 mi
Puerto Plata Cathedral15 min drive · 7.8 mi
Fortaleza San Felipe20 min drive · 8.0 mi
27 Waterfalls of Damajagua25 min drive · 12 mi
More things to do (15)
- Cabarete Beach · beach60 min drive · 28 mi
- Long Beach · beach20 min drive · 9.5 mi
- Playa Grande (Luperón) · beach55 min drive · 25 mi
- Ocean World Adventure Park · adventure park11 min drive · 4.6 mi
- Ocean World Marina · marina11 min drive · 4.7 mi
- Umbrella Street (Paseo de Doña Blanca) · historic site15 min drive · 7.7 mi
- Amber Museum · museum15 min drive · 7.6 mi
- Casa Museo Gregorio Luperón · museum20 min drive · 7.8 mi
- Costambar Beach · beach20 min drive · 5.5 mi
- Playa Dorada Golf Course · golf25 min drive · 11 mi
- Snorkelling trip in Sosúa Bay · excursion45 min drive · 22 mi
- Sunset cruise from Sosúa Bay · excursion45 min drive · 22 mi
- Sosúa Jewish Museum · museum45 min drive · 22 mi
- Playa Alicia · beach45 min drive · 22 mi
- Puerto Blanco Marina (Luperón) · marina50 min drive · 25 mi
Amenities
Seaweed & sargassum
Puerto Plata gets sargassum, typically worst June and July, in heavy years only.See the month-by-month guide →Google Reviews★ 3.9 · 8,496 reviews
“Entertainment staff was just amazing… It was awesome. This is my fourth time at the resort the resort is fine. It’s clean as beautiful, but the staff makes it my dream vacation… Mariposa, Happy, Donkey, Chocolate,”
“Had a great trip! Food was good, service was good. Just be aware that there is no wifi outside of the main lobby area (and it's not the best). Also, you definitely need to bring your bar of soap (bring 2 because it's $8US to buy one), shampoo/condit...”
“Here is a honest review for the price. I paid $1,300 CAD for a 11 days all inclusive. Some people want to pay as low as possible and want a 7 star place, so they will give a bad review. I'm a backpacker and this time I decided to go for all inclus...”
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