Back to All Resorts
Secrets Aura Cozumel 1
1 / 5

Secrets Aura Cozumel

Cozumel, Mexico
3.8(3,153 reviews)
Adults Only

Check availability at Secrets Aura Cozumel

Your dates carry over to every other resort you look at.

Check Availability

We may earn a commission if you book through this link, at no extra cost to you. This never affects which resorts we list or how we rank them.

Secrets Aura Cozumel is an adults-only all-inclusive resort in Cozumel, Mexico with 266 rooms. Amenities include Beach, Diving, Snorkeling, Tennis and Water Sports Rentals. Travelers rate it 3.8/5 across 3,153 Google reviews.

Price Range
$$$ est.
Rooms
266
Brand
Hyatt

Things to Know

Phased renovation underway - some areas offline

Room Upgrades

Preferred Club

Amenities

Beach
Diving
Snorkeling
Tennis
Walk-In Dining Available
Water Sports Rentals

Quick answers

Is Secrets Aura Cozumel adults only?
Yes — Secrets Aura Cozumel is an adults-only resort, so children are not accommodated.
Where is Secrets Aura Cozumel?
Secrets Aura Cozumel is in Cozumel, Mexico. Its address is Carr. Costera Sur Km 12.9, 77600 Q.R., Mexico.
How many rooms does Secrets Aura Cozumel have?
Secrets Aura Cozumel has 266 rooms.
Is Secrets Aura Cozumel all-inclusive?
Yes — Secrets Aura Cozumel is an all-inclusive resort, so meals, drinks and most on-site activities are covered by the rate.

Traveler Insights(210 discussions)

Secrets Aura Cozumel sits at an interesting crossroads: it's on one of the most spectacular diving destinations on the planet, with direct pier access to the Mesoamerican Barrier Reef, yet the property itself is showing its age in ways that create a frustrating gap between the natural setting's potential and the actual guest experience. Travelers who come specifically for diving almost universally love it here — the PADI dive center is well-run, the reef proximity is genuinely exceptional, and the shore snorkeling is the best available from any Cozumel all-inclusive. For everyone else, the experience is more mixed and increasingly dependent on when you visit and which room you draw.

The dining situation tells the story most clearly. Eight venues sounds impressive and, when they're all operational, guests report genuinely good food across the a la carte restaurants. But recent 2025 accounts describe a meaningful number of closures on any given evening, collapsing the variety into a narrower daily reality. The infinity pool and beachfront setting remain beautiful and earn consistent admiration. Room quality is the most divisive element: Preferred Club suites with ocean-view plunge pools receive positive reviews, while standard rooms frequently disappoint guests who expected modern finishes. Staff quality is a consistent bright spot that tempers a lot of the infrastructure complaints.


This resort makes the most sense for dive-focused travelers who want an on-property dive operation and direct reef access as the centerpiece of their trip, couples who want a genuinely tranquil adults-only atmosphere on an island setting, and travelers booking the Preferred Club with realistic expectations about the room premium. It's a difficult recommendation for guests prioritizing luxury room quality, reliable dining across all venues, or resort amenities that feel current. Compared to other Secrets properties, Aura Cozumel is priced relatively modestly, which reflects the property's age — guests who've stayed at Secrets Cap Cana or Secrets Moxché tend to find Aura a significant step down in polish, but a superior destination for serious divers.

Pros

  • +On-site PADI dive center with direct pier access to the world's second-largest barrier reef, making it one of the most convenient dive-integrated resorts in Mexico
  • +Shore snorkeling off the resort beach gives non-divers immediate access to colorful reef fish and coral without any boat ride required
  • +Southwest shore location next to Chankanaab National Park and Punta Sur eco-adventure park, two of Cozumel's best natural attractions, walkable or a short taxi away
  • +Infinity pool with direct ocean views is consistently praised as one of the most visually striking pool settings in Cozumel's all-inclusive lineup
  • +Eight dining venues including four gourmet a la carte restaurants give genuinely strong culinary variety for an island all-inclusive
  • +Adults-only format creates a notably calmer atmosphere than Cozumel's family properties, with travelers describing the resort as peaceful and unhurried
  • +Private wine cellar dining experience available for special occasions, an unusually intimate touch for a mid-range all-inclusive brand
  • +Staff warmth receives consistent praise across review years — even guests critical of the property's condition frequently single out individual employees for exceptional service

Cons

  • The property shows significant age, with multiple recent guests describing outdated rooms, worn furnishings, very small televisions, and a condo-complex aesthetic rather than a resort feel
  • Ongoing construction work reported throughout 2024 and 2025, with noise and visual disruption affecting the experience — some buildings described as untouched for years
  • Some guests in 2025 report brown water from faucets, water pipe issues, and mold-smelling rooms, suggesting infrastructure maintenance has not kept pace with occupancy
  • Restaurant hours are inconsistently enforced — signs may show opening times that vary by 15–20 minutes in either direction, which frustrates guests trying to plan meals
  • Many restaurants were reported closed during certain 2025 visits, leaving guests with limited dinner options that undermine the eight-venue selling point
  • The southwest location is more remote than Cozumel's town center (20–25 minutes away), requiring taxis for access to shops, restaurants, and the ferry pier — there's no walkable downtown scene
  • The Preferred Club tier is regularly criticized for not delivering the premium experience the upgrade price implies, with overcrowded spaces and limited exclusive perks
  • The social pool with swim-up bar and water slides creates a louder, more party-oriented atmosphere that some guests find at odds with the adults-only tranquility they came for

Common Questions

Is Secrets Aura Cozumel a good choice if diving and snorkeling are my main priorities?
Yes — this is genuinely one of the best-positioned dive resorts in Mexico. The on-site PADI dive center is consistently well-reviewed, the pier makes getting to the reef fast and straightforward, and the shore snorkeling directly off the beach is accessible to anyone. Travelers who come primarily for underwater activities tend to be much more forgiving of the property's age and maintenance issues because the diving experience itself is exceptional.
How outdated are the rooms, and is the Preferred Club upgrade worth it?
Standard rooms show their age noticeably — small TVs, dated decor, and worn furnishings are common descriptions in recent reviews. The Preferred Club Junior Suite with ocean-front plunge pool draws much more positive feedback and represents a meaningful difference in experience for an extra outlay. If the room is going to matter to you, booking the Preferred Club tier is the more defensible choice, though the 'exclusive' amenities are described as inconsistently enforced.
What is the resort's location like relative to Cozumel town and ferry access?
The resort sits on Cozumel's southwest shore, about 20–25 minutes by taxi from the town square, ferry pier, and main shopping area. It's next to Chankanaab National Park, which is walkable. For guests who want to explore Cozumel town's restaurants, shops, and the ferry to Playa del Carmen, budget for taxi costs and plan that into your schedule. The location trades walkable town access for proximity to the island's best natural parks.
Is the construction and maintenance situation improving or getting worse based on recent accounts?
Based on 2025 reviews, there are ongoing reports of construction noise, rooms in varying states of wear, and some infrastructure concerns including water quality issues in certain room blocks. The situation appears to vary significantly by area of the resort and by which specific room you receive. Requesting a recently updated room block at check-in and noting any water quality or maintenance issues to the front desk immediately tends to result in quicker resolution.
How does Secrets Aura compare to other adults-only options in Cozumel?
Secrets Aura is the most prominent adults-only all-inclusive on the island, which means it functions partly as the default choice for couples and adult travelers rather than winning on direct competition. The main alternative for adults-only luxury in the Cozumel area is staying in boutique hotels in town, which trade the all-inclusive format for more local character. For dive-integrated all-inclusives specifically, Secrets Aura has minimal direct competition on the island.
What activities are available for non-divers at the resort?
The activity list is genuinely broad: kayaking, paddleboarding, water volleyball, tennis, water aerobics, bike tours, tequila tastings, mojito-making classes, Mexican bingo, karaoke, fire dancing on the beach, and baby turtle observation events when in season. The social pool with swim-up bar and two water slides provides a livelier atmosphere for those who want it, while the infinity pool caters to a quieter crowd. Non-divers typically find the activity calendar sufficient for a week-long stay.

Google Rating

3.8(3,153 Google reviews)

Google Reviews

Amelia D.
a month ago

Reviews are truly subjective. However, each experience is different by individuals and even groups. Travel with the right people and everything will fall in place! Celebrating a BIG 50th bday… redirected from Jamaica to Cozumel (due to unforeseen cir...

Chris F.
a month ago

Secrets Cozumel was my first experience at an all inclusive resort, and overall it really was a treat. The beachfront location is beautiful, with multiple restaurants on site offering seating that overlooks the water, which made meals feel relaxed an...

Isabelle L.
2 months ago

Lovely resort. We had an amazing two weeks here. The room was peaceful and we slept like babies. The fridge was always full of water and beer. 4 pools. But I think what makes this resort is its people the lovely staff that are attentive and friendly...