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Viceroy Riviera Maya, a Luxury Villa Resort

Playa del Carmen, Mexico
4.6(904 reviews)
FamilyBrand: Viceroy Hotels & Resorts

Viceroy Riviera Maya occupies a singular position in the crowded Riviera Maya luxury market: 41 private villas, each with its own heated plunge pool, set in jungle on Playa Xcalacoco just north of Playa del Carmen. The villas run from directly beachfront to tucked into the jungle a few moments from the sand, and the pool, restaurant, bar and lounge all overlook the ocean. This is not a resort you pick for the number of restaurants or the activity schedule. You pick it because you want a private hideaway staffed by people who have thought of everything, and the plunge pool sounds like a marketing bullet until you are floating in yours at 7am watching birds land in the tree beside you.

Traveler Insights

Pros

  • +Every one of the 41 villas has its own heated private plunge pool, sun deck and outdoor rain shower, so you can float at midnight or have coffee in the water at dawn without sharing a drop with anyone
  • +Only 41 villas on the whole property means the staff-to-guest ratio is exceptional, with host and turndown service in every villa and butler service in select villa types
  • +The Wayak Spa draws on Mayan healing traditions, and the resort runs a guided temazcal ceremony with volcanic-stone steam and traditional herbs that guests tend to rank as a trip highlight
  • +Lush jungle setting directly on the Caribbean coast at Playa Xcalacoco means howler monkeys at dawn, birds all day and jungle sounds at night instead of hallway noise

Cons

  • −Not all-inclusive by default: meals and drinks are charged separately unless you book the Stay, Dine & Indulge package (food and house beverages), so read the rate before you book
  • −Only two restaurants, Coral Restaurant & Bar and La Marea, plus in-villa dining, which is a thin lineup for a week at this price
  • −The minibar is fully stocked but charged extra, and yoga is a paid daily class by reservation rather than included
  • −Rocks along the shoreline mean you enter the water in the water shoes the resort hands out, so this is not a soft-sand wading beach

The Wayak Spa and the temazcal ceremony are the property's best arguments for the room rate after the private pools. Service is meticulous without being intrusive, helped by host and turndown service in every villa and butler service in select villa types. Dining is deliberately small: Coral Restaurant & Bar and La Marea, plus in-villa dining and private experiences such as a Yucatecan cooking class or a serenaded dinner on your terrace. The lagoon pool by the beach supplements the villa plunge pools, and the beach itself is good for snorkeling but rocky at the shoreline, so the resort supplies water shoes. The resort is not closing: as of October 2026 its own FAQ says it remains fully open and that any future enhancements will be made gradually and in phases.

The property makes the most sense for honeymooners, anniversary couples and anyone willing to pay heavily for genuine privacy in a spectacular natural setting; it welcomes guests 12 and older, and small dogs too. It is not all-inclusive by default, though the Stay, Dine & Indulge package bundles food and house drinks, so compare the package against paying as you go. In the ultra-luxury jungle-villa tier it is usually weighed against Rosewood Mayakoba and Chablé, with Viceroy trading their bigger facilities for a smaller, more secluded feel. Playa del Carmen's 5th Avenue is a short taxi ride, Cancún airport is about 40 miles north, and Tulum's ruins and cenotes are roughly 45 minutes south.

Common Questions

Is the private plunge pool in every villa heated?
Yes. The resort lists heated private plunge pools with outdoor rain showers as standard in all 41 villas, which matters in winter when an unheated plunge pool can be too cold to enjoy. The resort does not say guests can set the temperature themselves, so ask the host if you want it warmer or cooler.
Is Viceroy Riviera Maya all-inclusive?
Not by default. The standard rate is room only or with breakfast, and dining, drinks and most activities are charged separately. The resort sells a Stay, Dine & Indulge package that includes food and house beverages, and Mexican residents can book a Paraíso Mexicano all-inclusive offer. With only two restaurants, it is worth pricing the package against what you would actually eat and drink.
Can I bring my dog?
Yes. The resort is pet-friendly for pets under 20 lbs, with a fee of $50 per night and pet meals charged on top. Check the resort's pet section for the full rules before booking.
How do the monkeys and other wildlife actually affect the stay?
For most guests the wildlife is a thrilling part of the experience, with howler monkeys at dawn, tropical birds all day and real jungle sounds at night. The practical caveats are real though: use insect repellent consistently, don't leave food or personal items outside since spider monkeys investigate them, and a few villas have nocturnal animals in the roof spaces that you can hear at night.
Is the beach good for swimming?
It is good for swimming and snorkeling, with the reef close offshore, but there are rocks along the shoreline and the resort hands out water shoes to get into the sea. Guests who want long walks on soft sand should know that going in. Kayaks are available on site.
Is Viceroy Riviera Maya closing for renovation?
No. Closure rumors circulated in 2026 after some third-party sellers listed a full refurbishment, but as of October 2026 the resort's official FAQ states it is not closing and remains fully open, with any future enhancements made gradually and in phases. If you see a closure date on a booking site, confirm directly with the resort before changing plans.

Restaurants (2)

TypeRestaurants
MexicanLa Marea
SeafoodCoral Restaurant + Bar

From the resort's own dining pages. Only restaurants the resort lists are shown.

What's nearby

  • Xcaret
    25 min drive · 11 mi
  • Ferry to Cozumel
    20 min drive · 6.3 mi
  • Playa Mamitas
    Playa Mamitas
    14 min drive · 5.7 mi
  • Río Secreto
    20 min drive · 9.8 mi
  • Xcalacoco Beach
    Xcalacoco Beach
    5 min drive · 1.2 mi
  • El Camaleón Golf Course
    El Camaleón Golf Course
    11 min drive · 3.4 mi
More things to do (15)
  • Xenses · adventure park20 min drive · 9.8 mi
  • Playa 88 · beach13 min drive · 4.5 mi
  • Punta Esmeralda Beach · beach20 min drive · 4.2 mi
  • Museo del Chocolate · museum13 min drive · 5.5 mi
  • Parque La Ceiba · nature13 min drive · 5.8 mi
  • Frida Kahlo Museum Playa del Carmen · museum14 min drive · 5.7 mi
  • Playa del Carmen Fifth Avenue · town14 min drive · 5.8 mi
  • Voladores de Papantla (Parque Fundadores) · historic site14 min drive · 6.1 mi
  • Xplor · adventure park20 min drive · 10 mi
  • Playa Maroma · beach20 min drive · 9.1 mi
  • Cenote Chaak Tun · cenote20 min drive · 8.0 mi
  • Iberostar Playa Paraíso Golf Club · golf25 min drive · 11 mi
  • Delphinus Riviera Maya · adventure park25 min drive · 11 mi
  • Puerto Morelos Botanical Garden · nature30 min drive · 17 mi
  • Dr. Alfredo Barrera Marín Botanical Garden · nature30 min drive · 17 mi

Amenities

Pets Allowed
Heated Swimming Pool
Yoga Classes
Diving
Snorkeling
Room Service
Free Wi-Fi
Spa
Show 2 more amenities
Gym
Beach

Style & Rooms

Atmosphere

BoutiqueRomantic

Room upgrades

VillasPlunge Pool Rooms

Google Reviews★ 4.6 · 904 reviews

Maher c.
2 weeks ago

“This is the perfect Yucutan peninsula stay. Three things stood out to me during my time at Viceroy Rivera maya: the service, the accommodations and the food. I can’t say enough great things about the staff. They were attentive, friendly and just gen...”

Lucy B.
3 weeks ago

“Beautiful hotel in a beautiful setting. My husband and I stayed here for 3 nights. It feels like you’re in the jungle and then you can step out onto the beach. Our hut was so cute, plunge pool was warm, and we enjoyed taking a shower using the outsid...”

Charles W.
3 months ago

“This place is truly a slice of paradise. From the moment you arrive, the natural atmosphere immediately draws you in, making you feel completely immersed in the beauty around you. The staff was incredibly attentive and thoughtful, ensuring every deta...”

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