Sun Palace Cancun
Sun Palace Cancun is Palace Resorts' adults-only all-inclusive at Kukulcan Km 20, near the southern end of Cancun's Hotel Zone. The whole property was redesigned in a $40 million renovation completed in September 2020, covering all 247 rooms and suites, the lobby and the restaurants. It is a perennial comparison point for couples choosing between mid-range and luxury adults-only resorts in Cancun. The crowd skews 30s and 40s, social but not rowdy, and the double whirlpool tubs in the rooms are what guests rave about most. It is not next door to Le Blanc, Palace's top-tier Cancun resort, which sits about 10 kilometres north at Km 10.
Things to Know
- Timeshare Pressure
Traveler Insights
Pros
- +Adults-only with a fun crowd that skews 30s and 40s, lively without being a party resort, which guests keep calling the sweet spot
- +Double whirlpool tubs in the rooms are a standout, and the in-room liquor dispensers and daily-refreshed minibar are included
- +All 247 rooms and suites were redesigned in a $40 million renovation completed September 2020, along with the lobby and dining
- +Two swim-up bars (the Pool Bar and the Wet Bar), plus a lobby bar with live music and dancing until 1am
- +24-hour room service and resort-wide free Wi-Fi are part of the all-inclusive
- +Palace's resort credit, which varies by offer and length of stay, can go toward spa treatments, tours and more
- +Food beats typical all-inclusive fare for many guests, with four restaurants: Aurora, Fuego, Thai and Trattoria
Cons
- −Membership presentations are persistent, and travelers describe having to decline firmly more than once over the first day or two
- −Spa treatments at O Spa are not included; you pay for them or spend your resort credit
- −The beach in front of the resort has rocky patches, and guests walk about 100 feet to the right for the better sand
- −Pricing is two-tier: public rates can feel expensive while Palace members and their referrals book noticeably lower
- −Four restaurants can start to repeat over a week, and some guests find the buffet food lukewarm
- −At Km 20 on the far south end of the Hotel Zone, the Party Center and most of the Hotel Zone's restaurants are a taxi ride away
- −Rates swing widely by season and booking channel, from good value in late summer to expensive in February
The all-inclusive covers four restaurants (Aurora, Fuego, Thai and Trattoria), 24-hour room service, in-room liquor dispensers and a daily-refreshed minibar, and resort-wide free Wi-Fi. Two swim-up bars, the Pool Bar and the Wet Bar, anchor the pool day, and the lobby bar runs live music and dancing until 1am. Many guests say the food changed their mind about all-inclusive dining, though others find the buffet repetitive by the end of a week. O Spa is a paid extra; Palace's resort credit, whose amount depends on the offer and stay length, can be spent there or on tours. The membership side of Palace is the thing to understand before booking: members and their referrals get lower rates, and expect a sales pitch or two early in the stay.
Sun Palace suits couples in their 30s and 40s who want an adults-only Cancun stay without Le Blanc's price or the party energy of Breathless, and it competes directly with Hyatt Vivid and Secrets The Vine. Public rates run highest in February and lowest in late summer, so timing matters. The southern Hotel Zone location is calm, with Isla Mujeres ferries, the Party Center and the Hotel Zone's restaurants all a taxi ride away.
Common Questions
Can I use Le Blanc's facilities if I stay at Sun Palace?
What is the timeshare pressure like at Sun Palace?
Are spa treatments included?
How does Sun Palace compare to Le Blanc Cancun?
Is the beach good at Sun Palace?
Restaurants (4)
| Type | Restaurants |
|---|---|
| Mexican | Aurora |
| Italian | Trattoria |
| Asian | Thai |
| International & fusion | Fuego |
From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.
What's nearby
35 min drive · 14 mi
Playa Delfines3 min drive · 1.3 mi
35 min drive · 14 mi
Playa Tortugas25 min drive · 8.8 mi
Museo Maya de Cancún5 min drive · 2.4 mi
35 min drive · 16 mi
More things to do (24)
- Catamaran trip to Isla Mujeres · excursion25 min drive · 8.8 mi
- Downtown Cancún (Parque Las Palapas) · town30 min drive · 13 mi
- Xoxi Cancún · adventure park20 min drive · 9.6 mi
- Whale shark swim (June to September) · excursion35 min drive · 14 mi
- Playa Las Perlas · beach25 min drive · 11 mi
- Garrafón Park day trip (Isla Mujeres) · excursion25 min drive · 9.6 mi
- Croco Cun Zoo · wildlife30 min drive · 18 mi
- Playa Caracol · beach20 min drive · 7.1 mi
- Riviera Cancún Golf · golf14 min drive · 5.9 mi
- Playa Ballenas · beach7 min drive · 3.5 mi
- Playa Coral · beach8 min drive · 3.9 mi
- Iberostar Cancún Golf Club · golf8 min drive · 3.0 mi
- Puerto Cancún Golf Course · golf30 min drive · 13 mi
- Puerto Morelos reef snorkel trip · excursion35 min drive · 21 mi
- Playa Delfines Lookout · viewpoint3 min drive · 1.3 mi
- El Rey Ruins · ruins5 min drive · 2.2 mi
- Playa San Miguelito · beach8 min drive · 3.9 mi
- Iberostar Golf Club Cancún · golf8 min drive · 3.0 mi
- Playa Marlín · beach9 min drive · 4.5 mi
- Yamil Lu'um · ruins11 min drive · 5.0 mi
- Playa Chac Mool · beach15 min drive · 6.5 mi
- Playa Gaviota Azul · beach20 min drive · 6.8 mi
- Moon Palace Golf Club · golf25 min drive · 11 mi
- Playa Langosta · beach25 min drive · 9.6 mi
Amenities
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Style & Rooms
Atmosphere
Room upgrades
Seaweed & sargassum
Cancun gets sargassum, typically worst May through August.See the month-by-month guide →Google Reviews★ 4.6 · 2,279 reviews
“4.5 star luxury resort, 300ish rooms, really close to airport, all rooms are ocean view, free nightly entertainment, worth the money. All rooms are amazing, so don’t worry about which room to pick from. Great service from all staff, special thanks to...”
“We had such a lovely stay here! There are tons of hotel options to choose from, but we are glad we stayed at Sun Palace. First thing to note in the hotel itself - it’s recently updated and the room was very nice. It wasn’t crowded so we didn’t have...”
“This is certainly a very expensive resort, but without a doubt it is also an exceptional one, and we did not regret the expense at all. The facility is beautiful, impeccably maintained, and very clean, with little sign of wear and tear. The rooms are...”
