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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Playacar, Mexico
4.4(4,105 reviews)
FamilyBrand: Wyndham Hotels

Viva Azteca occupies a genuinely useful niche in the Playa del Carmen market: it sits on a private stretch of beach inside the gated Playacar community, insulated from the crowds of the main hotel strip but still within reach of Fifth Avenue's restaurants and shops. At 339 rooms with Mexican-inspired decor through the lobby and public areas, it is modest in scale, and its biggest trick is the "stay at 1, play at 2" arrangement with sister property Viva Maya next door, whose restaurants, pools and shows are open to Viva Azteca guests at no charge. For guests who want a quieter, residential feel without giving up all-inclusive convenience, this is one of the better-positioned properties in the area.

Traveler Insights

Pros

  • +Located within the gated Playacar residential complex on Avenida Xaman-ha, which gives the resort a noticeably quieter and more secure feel than properties right on Playa del Carmen's Fifth Avenue strip
  • +"Stay at 1, play at 2": guests can use everything at sister property Viva Maya next door free of charge, so the dining list stretches well beyond Viva Azteca's own El Nopal buffet, Il Palco (Italian), Bamboo (Asian), Xul-Ha (Mexican) and El Cenote
  • +Non-motorized water sports such as kayaks are included from the beach, and guests regularly snorkel the reef in front of the resort without needing a boat
  • +The Viva Kids Club takes ages 4 to 12 from 8am to 10pm, a far longer supervised day than most Riviera Maya family resorts offer

Cons

  • −Rooms are the property's weak point: 2026 reviews keep describing them as old and in need of major updating, a real contrast with the well-kept common areas and beach
  • −The all-inclusive covers unlimited domestic drinks, not international brands, which is a step down from the Iberostar and Barcelo properties it often gets compared with
  • −Scuba diving, tennis courts, golf, the Renova Spa and the salon all cost extra, so the package is less all-in than the 'everything included' marketing suggests
  • −No drink servers circulating the beach or pool areas, so guests walk to the bar themselves, a departure from the poolside service standard at higher-end all-inclusives

Food is solid rather than exceptional. Viva Azteca's own venues are the El Nopal buffet for all three meals, Il Palco (Italian), Bamboo (Asian), Xul-Ha (Mexican) and El Cenote, and Viva Maya's restaurants add more variety than the resort's size would suggest. A la carte dinners need no reservation, though there is a dress code, and the drinks package is domestic brands only. The entertainment staff are the highlight, running dance lessons, cooking classes and the brand's theme parties by day and shows plus a DJ at La Placita at night. Rooms come in garden, pool and ocean view categories, and this is where expectations need managing: 2026 reviewers repeatedly call them old and outdated even while praising the staff, the beach and the common areas. With three pools for the whole resort and no roaming drink servers at the pool or beach, peak weeks can feel crowded.

This property makes the most sense for families and couples who prioritize a quieter, safer setting over maximum amenities, and who plan to spend some evenings exploring Playa del Carmen's restaurant scene. The kids club running 8am to 10pm is a real draw for parents. Budget travelers often see it as good value next to the larger Iberostar and Barcelo resorts a few kilometers north, as long as they accept domestic drinks and dated rooms, and remember that scuba, tennis, golf and spa treatments are extra. The Cozumel ferry from downtown Playa del Carmen and Xcaret just to the south make easy day trips.

Common Questions

What is the Playacar complex and is it actually gated and safe?
Playacar is a planned residential and resort development on the southern edge of Playa del Carmen, enclosed by a security perimeter with staffed gates. Guests describe feeling noticeably safer and less hassled by vendors than on the open hotel strip. The complex holds several resorts, private homes and an 18-hole golf course, and the gated setting is one of the top reasons people choose properties inside it.
Can guests use both Viva Azteca and Viva Maya's facilities?
Yes. The resort's "stay at 1, play at 2" policy lets Viva Azteca guests use all of Viva Maya's facilities free of charge, and the two sit side by side in Playacar. That adds Viva Maya's restaurants, pools and evening entertainment to Viva Azteca's own five venues, so the property eats and plays more like a medium-sized resort than a small one.
Are drinks and water sports really all included?
Mostly, with limits. The package covers unlimited domestic drinks, so expect local spirits and beer rather than international labels. Non-motorized water sports such as kayaks are included, while scuba diving, tennis courts, golf, spa treatments and the salon are charged separately.
How is the snorkeling directly from the beach?
The reef in front of the resort is decent for a snorkel without a boat ride, and guests report tropical fish and small rays close to shore. For more dramatic reef diving, the ferry to Cozumel leaves from the downtown Playa del Carmen pier, a short taxi from Playacar, and the resort's dive operation can arrange paid trips.
Is the location actually walkable to downtown Playa del Carmen?
Technically walkable but not conveniently so: the south end of Fifth Avenue is roughly a 20 to 25 minute walk in the heat. Most guests take a short taxi or the colectivo vans on the main road. The beach walk into town is pleasant once the evening cools, and plenty of guests make it a sunset stroll to dinner.
How does this compare to Iberostar Paraiso or Barcelo Maya for a similar budget?
Iberostar Paraiso and Barcelo Maya are much larger, with more pools, more restaurants and more programmed entertainment. Viva Azteca is usually priced lower and trades scale for the quieter Playacar setting, but its rooms are more dated and its drinks are domestic brands only. Guests who want a full-service mega-resort tend to prefer the bigger properties; guests who want to spend evenings in town consistently prefer Viva Azteca's location.

What's nearby

More things to do (23)
  • Xenses · adventure park12 min drive · 4.7 mi
  • Cenote Azul · cenote25 min drive · 15 mi
  • Xpu-Ha Beach · beach30 min drive · 17 mi
  • Playa 88 · beach12 min drive · 4.0 mi
  • Cenote Cristalino · cenote25 min drive · 15 mi
  • Punta Esmeralda Beach · beach20 min drive · 4.7 mi
  • Puerto Aventuras Marina · marina25 min drive · 14 mi
  • Jardín del Edén Cenote · cenote30 min drive · 15 mi
  • Cenote Chikin-Ha · cenote30 min drive · 16 mi
  • Voladores de Papantla (Parque Fundadores) · historic site4 min drive · 1.2 mi
  • Frida Kahlo Museum Playa del Carmen · museum5 min drive · 1.5 mi
  • Playa del Carmen Fifth Avenue · town5 min drive · 1.5 mi
  • Museo del Chocolate · museum6 min drive · 1.9 mi
  • Parque La Ceiba · nature6 min drive · 2.1 mi
  • Xplor · adventure park12 min drive · 5.1 mi
  • Cenote Chaak Tun · cenote15 min drive · 5.0 mi
  • Delphinus Riviera Maya · adventure park20 min drive · 5.9 mi
  • El Camaleón Golf Course · golf20 min drive · 7.8 mi
  • Puerto Aventuras Golf Course · golf30 min drive · 14 mi
  • Playa Maroma · beach30 min drive · 13 mi
  • Iberostar Playa Paraíso Golf Club · golf30 min drive · 15 mi
  • Cenote Chac Mool · cenote35 min drive · 15 mi
  • Cenote Tajma-Ha · cenote35 min drive · 18 mi

Amenities

Walk-In Dining Available
Windsurfing
Bicycle Rentals
Babysitting
Diving
Tennis
Kids Club
Snorkeling
Show 7 more amenities
Water Sports Rentals
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

QuietFamily

Google Reviews★ 4.4 · 4,105 reviews

Tammy S.
a month ago

“My husband and I were kinda disappointed. Room was amazing but renovations above us ....Noise. Paint fumes. Paint peels all over our balcony. So much for peace and relaxation. Recreation staff were horrible. No contact. No motivation. No keeping t...”

Olga P.
2 months ago

“Nice little hotel with beautiful and clean beach located not far from the airport. Very quiet and good for families with small childreb. Staff is super friendly. Rooms are clean, but a little bit outdated. We didn’t like buffet, because it doesn’t ha...”

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