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El Dorado Royale 1
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El Dorado Royale

Playa del Carmen, Mexico
4.5(5,862 reviews)

Adults-only resort in Playa del Carmen. Bay View, Great View.

Price Range
$$$
Rooms
478
Brand
Karisma

Things to Know

Timeshare Pressure

Atmosphere

Bay ViewGreat View

Room Upgrades

Beachfront RoomsSwim-Up RoomsOver Water Rooms

Amenities

Beach
Buffet Dining
Fishing
Free Wi-Fi
Gym
Heated Swimming Pool
Lazy River
Nightclub
Nightly Entertainment
Room Service
Snorkeling
Spa
Swim-Up Bar
Tennis
Honeymoon
Anniversary
Girls Trip
Solo Travel
Babymoon

Traveler Insights(1,220 discussions)

El Dorado Royale is the OG romantic all-inclusive in the Riviera Maya, and despite newer competitors, it still delivers an experience that's hard to replicate. The resort is built around natural beauty rather than architectural showmanship - think swim-out casitas nestled in tropical gardens, hammocks strung between beachfront palms, and jungle paths winding through mangroves. The Gourmet Inclusive concept was ahead of its time, with chef-driven restaurants that genuinely try to elevate beyond typical all-inclusive food. The overwater bungalows on the lagoon add a unique option that channels Maldives vibes at Caribbean prices.

The food is a genuine differentiator. Under the Gourmet Inclusive banner, restaurants serve meals with actual plating, fresh ingredients, and creative menus that change seasonally. The Barefoot Grill on the beach is a signature experience - grilled seafood and steaks with your toes in the sand and the Caribbean as your backdrop. The spa takes a holistic approach with treatments that incorporate local ingredients and a beautiful jungle setting. Rooms range from standard suites to those famous swim-out casitas, which are the room category that built El Dorado's reputation.


El Dorado Royale is best for couples in their 30s-50s who prioritize romance, natural beauty, and food quality over modern aesthetics and amenity count. It's the anti-Hard Rock - quiet, organic, and designed for couples who want to disconnect. If you want a trendy, photo-perfect resort, newer options like Moxche or Cap Cana will appeal more. If you want to lie in a beach hammock reading a book while your partner gets a jungle spa treatment, then meet for a gourmet dinner, El Dorado Royale is exactly your speed. Price-wise it sits in the upper-mid range and delivers excellent value for couples who appreciate its specific charm.

Pros

  • +Stunning beachfront casitas with swim-out pools create an incredibly romantic, secluded experience for couples
  • +Gourmet Inclusive concept delivers noticeably better food than standard all-inclusives, with real chef-driven menus
  • +Overwater bungalows on the resort's lagoon offer a unique, Maldives-like experience at a fraction of the price
  • +Adults-only property with a mature, romantic atmosphere that's ideal for honeymoons and anniversaries
  • +Beautiful mangrove and jungle integration gives the property a natural, organic feel unlike manicured resort competitors
  • +Hammocks between palm trees on the beach are iconic and beloved - the resort's signature relaxation experience
  • +Spa is excellent with a holistic approach, cenote-inspired circuits, and genuinely skilled therapists
  • +The resort's signature Barefoot Grill on the beach serves excellent grilled seafood and steaks in a toes-in-the-sand setting

Cons

  • The resort is aging and some rooms have maintenance issues - mold, plumbing problems, and outdated fixtures reported
  • Mosquitoes and sand fleas can be aggressive, especially near the mangroves and during rainy season
  • The swim-out pools in the casitas are not heated and can be too cold to enjoy November through March
  • Timeshare sales pressure from Karisma Hotels is persistent, though less aggressive than Palace Resorts
  • Beach can have significant sargassum seaweed issues during summer months that the staff can't always keep up with
  • Some room categories are far from the beach and restaurants, requiring long walks through the jungle paths
  • The resort doesn't have the modern, contemporary design that newer competitors like Moxche or Cap Cana offer
  • WiFi is poor throughout the property and essentially unusable for anything beyond basic messaging

Common Questions

Google Rating

4.5(5,862 Google reviews)

Google Reviews

Alyssa J.
3 weeks ago

The food was very good at most places, and the bars were great. Why are the pools so freaking cold??? That's a huge downfall. Room was outdated but not awful. We were happy with our stay but I'm not sure if we would come back because of how cold the...

Gisselle E.
a month ago

My husband and I just finished our stay on the Royale adults only side and had the most relaxing week. I was nervous coming to a new resort as we were accustomed to very high quality food and service at our previous spot. We wanted to try a more affo...