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Hotel Riu Palace Aquarelle

Falmouth, Jamaica
4.3(1,350 reviews)
FamilyBrand: Riu

Hotel Riu Palace Aquarelle opened on 4 May 2024 as Riu's seventh hotel in Jamaica and its first in Falmouth, and it still feels new: modern, bright rooms with sea views from nearly everywhere, and swim-up suites on the first floor. Riu built it for families and groups, with triple rooms and family suites, the Splash Water World waterpark, a children's pool with slides and the RIU Land kids' club, while couples can book the Junior Suite Swim-Up Adults Only category for a quieter corner. The entertainment team is the resort's calling card, described by guests as tireless and genuinely fun.

Traveler Insights

Pros

  • +Splash Water World waterpark is on site and included in the 24-hour all-inclusive, alongside a separate children's pool with slides, so it's one of the few Jamaica resorts where the waterpark isn't a day-trip excursion
  • +Opened in May 2024, so rooms, pools and fixtures are still fresh and modern, without the deferred-maintenance problems of older Jamaica properties
  • +Sea views from almost every room, and the first-floor swim-up suites (a Riu first here) put you straight onto the water with a Caribbean panorama
  • +Six places to eat, all included: the White Bay buffet with live cooking stations and themed evenings three times a week, Krystal gourmet, Napoli Italian, Kyoto Asian, a Steakhouse, and Pepe's jerk-style grill

Cons

  • −The water entry is the big catch: several guests over the past year describe rocks and coral underfoot, cloudy water and rough surf at times, and water shoes are the standard advice for swimming
  • −Sargassum seaweed reaches this ocean-facing coast in season, and some guests felt it was left to pile up longer here than at the neighbouring resort
  • −The a la carte restaurants each open only on certain nights with limited hours and need reservations, so book Krystal, Kyoto, Napoli and the Steakhouse early in your stay
  • −The Steakhouse divides opinion: some guests rave about it, others found the meat no better than the buffet's

Food is a strength for a resort this size. The White Bay buffet has live cooking stations and themed evenings three times a week, Pepe's serves jerk-style grill, and the a la carte line-up covers Krystal gourmet, Napoli Italian, Kyoto Asian and a Steakhouse that some guests love and others find ordinary. The catch is that the a la carte rooms open only on certain nights, so reserve early. Bars include the Daiquiri lobby bar, the Marley pool bar, the Kingston swim-up bar and a 24-hour sports bar, plus the Capuchino coffee and ice cream bar. The beach is wide with soft white sand, but the water entry is rocky with coral in places, and sargassum arrives in season, so pack water shoes.

Riu Palace Aquarelle suits families who want a waterpark included and anyone who values a near-new building over a long track record, at a price competitive with Moon Palace Jamaica and Hyatt Ziva Rose Hall. It is in Coopers Pen near Falmouth in Trelawny, which Riu puts about 35 minutes from Montego Bay airport, though the drive often runs longer. Nightlife is mostly on property, since the RIU Party nights happen at another Riu hotel over an hour away. Falmouth's historic town centre, founded in 1769, is close by, and Dunn's River Falls, the Blue Hole and Negril's Seven Mile Beach are all day trips.

Common Questions

What is the waterpark at Riu Palace Aquarelle actually like?
Splash Water World is Riu's branded water park, with several slides and water attractions, and it is included in the 24-hour all-inclusive rather than sold as an add-on. There is also a separate children's pool with slides for younger kids. It's a resort water park, not a theme park, but it keeps kids happily busy for hours.
Is the beach good for swimming?
The sand is wide, white and soft, but the water entry is the most common complaint. Several guests report rocks and coral underfoot, cloudy water on some days and rough surf at times, and sargassum seaweed in season. Water shoes are the standard advice, and one guest found the water nicer off to the right of the beach by the blue tents.
Do I need reservations for the a la carte restaurants?
Yes. Krystal, Napoli, Kyoto and the Steakhouse are dinner-only and each opens on certain nights with limited hours, so book them early in your stay through the hotel or the RIU app. The White Bay buffet, Pepe's jerk-style grill and the 24-hour sports bar need no booking, and room service runs 24 hours.
How far is it from Montego Bay airport?
The resort is at Coopers Pen near Falmouth in Trelawny parish, east of Montego Bay. Riu quotes about 35 minutes from Sangster International Airport, but traffic often stretches it toward an hour, so plan your arrival day accordingly.
Is this resort better for families or couples?
It leans family: Splash Water World, the children's slide pool, RIU Land and the Fun4All programme are the headline features, and there are triple rooms and family suites. Couples can book the Junior Suite Swim-Up Adults Only rooms for a quieter base, but the overall atmosphere is lively, and the RIU Party nights are held at another Riu hotel over an hour away.

Restaurants (6)

TypeRestaurants
BuffetWhite Bay
ItalianNapoli
AsianKyoto
SteakhouseSteakhouse
Caribbean & localParrillada Jerk
International & fusionKrystal

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

  • Doctor's Cave Beach
    Doctor's Cave Beach
    45 min drive · 23 mi
  • Martha Brae rafting
    20 min drive · 5.3 mi
  • Green Grotto Caves
    Green Grotto Caves
    35 min drive · 19 mi
  • Falmouth
    Falmouth
    11 min drive · 4.9 mi
  • Falmouth Cruise Port
    Falmouth Cruise Port
    14 min drive · 5.3 mi
  • Rio Bueno
    Rio Bueno
    25 min drive · 12 mi
More things to do (23)
  • Columbus Park (Discovery Bay) · museum30 min drive · 16 mi
  • Hip Strip (Gloucester Avenue) · town45 min drive · 24 mi
  • Hampden Estate rum tour · historic site30 min drive · 13 mi
  • Burwood Beach · beach4 min drive · 1.2 mi
  • Luminous Lagoon night boat tour · excursion6 min drive · 1.5 mi
  • Falmouth Historic District (Water Square) · historic site11 min drive · 4.8 mi
  • Good Hope Great House · historic site30 min drive · 8.5 mi
  • Cinnamon Hill Golf Course · golf30 min drive · 15 mi
  • Rose Hall Great House · historic site30 min drive · 15 mi
  • Half Moon Golf Course · golf35 min drive · 17 mi
  • Puerto Seco Beach · beach35 min drive · 18 mi
  • Catamaran snorkel cruise from Montego Bay · excursion45 min drive · 23 mi
  • Harmony Beach Park · beach45 min drive · 24 mi
  • Sam Sharpe Square · historic site45 min drive · 24 mi
  • Montego Bay Cultural Centre · museum45 min drive · 24 mi
  • Dead End Beach · beach45 min drive · 23 mi
  • Walter Fletcher Beach · beach45 min drive · 24 mi
  • Runaway Bay Golf Course · golf45 min drive · 24 mi
  • Bellefield Great House · historic site55 min drive · 28 mi
  • Montego Bay Yacht Club · marina55 min drive · 29 mi
  • Ahhh...Ras Natango Gallery & Garden · nature55 min drive · 31 mi
  • Rocklands Bird Sanctuary · wildlife60 min drive · 32 mi
  • Seville Heritage Park · historic site60 min drive · 31 mi

Amenities

Walk-In Dining Available
Waterpark
Adults-Only Pool
Diving
Kids Club
Swim-Up Bar
Snorkeling
Room Service
Show 7 more amenities
Water Sports Rentals
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

BusinessMid-Range

Room upgrades

2 Bedroom SuitesFamily SuiteAdults-Only RoomsSwim-Up Rooms

Google Reviews★ 4.3 · 1,350 reviews

gilles b.
a week ago

“We stayed at Riu Aquarelle in Jamaica, and I honestly don’t have enough words to fully describe how exceptional the experience was. The staff are absolutely phenomenal. Their attitude, professionalism, and genuine engagement with guests are beyond a...”

Angelo P.
2 weeks ago

“We stayed as a family of 5 (2 adults, 9 , 2 and 3 months old) and had a wonderful experience overall. The welcome was great; the front desk staff and bellhop were amazing and very appreciative of our tips and chocolates. While our room was disappoint...”

Asma S.
4 weeks ago

“Our stay at the Riu Palace Aquarelle in Jamaica was absolutely exceptional and far beyond our expectations! From the moment we arrived, we were impressed by the beauty of the hotel—elegant, modern, and impeccably clean. Our room was stunning: spaciou...”

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