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Hotel Riu Palace Punta Cana

Punta Cana, Dominican Republic
4.4(7,859 reviews)
FamilyBrand: Riu

Hotel Riu Palace Punta Cana is the 676-room family resort in Riu's Punta Cana complex, built in 2006 as a European-style palace of towers and domes and given a full makeover in 2018 that kept the facade and rebuilt most of what sits behind it: four new rectangular pools, a new spa and gym, five bars and the La Bodega Spanish restaurant all date from that work. It sits directly on Arena Gorda, one of the best beaches in the Dominican Republic, with wide white sand, calm Caribbean water and enough shade that you are not fighting for a spot. The palace tier in Riu's system buys meaningful upgrades over the chain's standard hotels, minibars with drink dispensers, 24-hour room service, a 24-hour sports bar, plus RIU Party nights and free entry to Pacha in the complex, without tipping into the pricing of Secrets or Zoetry.

Traveler Insights

Pros

  • +Direct access to Arena Gorda, one of the widest and most gorgeous stretches of white sand in the Bavaro area, with calm, swimmable water and palm shade
  • +Six pools, not three: four outdoor pools, including the main pool with its swim-up bar for the 18-and-over crowd, plus two children's pools, with lounge-chair availability that holds up even mid-afternoon
  • +Free minibar in every room with a drink dispenser, restocked daily with beer, soft drinks and water, which not every Punta Cana resort offers
  • +Rooms came out of the full 2018 makeover with rain showers, big bathrooms with double vanities and a proper door between bath and bedroom; they are cleaner and better appointed than a standard Riu

Cons

  • −Food is the consistent weak point on traveler forums: the breakfast and lunch buffets are repetitive and flavors fall flat, drawing complaints that the kitchen feels a notch below the palace positioning
  • −The last full renovation was in 2018, and it shows at the edges: some rooms and beach loungers carry worn cushions and dated furniture that do not match the price
  • −Entertainment shows are adequate but forgettable, without the polish of Barcelo or Iberostar next door; the real nightlife here is RIU Party and Pacha, not the stage
  • −Language gaps with some staff can make restaurant bookings or a room problem slower to sort out than they should be

The pools are a genuine strength: four outdoor pools, two for children, a swim-up bar at the main pool reserved for adults, and hot tubs, all managed well enough that a noon arrival still finds a chair. Rooms come out ahead of typical all-inclusive quality with rain showers, double vanities and the included minibar. Where the resort shows its limits is at the table. The La Isabela buffet draws the most complaints, functional but uninspiring, and the six a la carte restaurants carry the dining: La Bodega for Spanish, Krystal for fusion, Yokohama for Japanese, Luigi for Italian, La Altagracia for steak, which is the consistent highlight, and Pepe's Food for a casual beachside grill. Service is warm overall, with some communication gaps, and the operation runs at the high-volume, formula-driven pace Riu is known for.

This resort earns its following with families and couples who want a proven mid-to-upper-tier all-inclusive on a great beach without the risk of a lesser-known property. Kids get RIU Land (ages 4 to 12), the RIU4U teen club (13 to 17), two pools and the Splash Water World slides in the complex; adults get the 18-and-over swim-up bar, RIU Party and Pacha. It competes well against Barcelo Bavaro Palace on the same beach, trading a little food and service polish for beach position and the Riu party infrastructure. Within the complex, Riu Palace Bavaro reopened in September 2024 after a bigger refurbishment and has the fresher rooms, while Riu Bambu is the cheaper family option. Day trips to Saona Island, Hoyo Azul and the local golf courses are easy to book from the lobby.

Common Questions

How does the Riu Palace Punta Cana compare to the Riu Palace Bavaro next door?
Both are family Riu Palace hotels in the same complex on the same beach, with access to the same Splash Water World and Pacha. The difference is the renovation clock: Riu Palace Bavaro reopened in September 2024 after a large refurbishment that expanded it onto the former Riu Naiboa site, so its rooms and public areas are the newest in the complex, while Riu Palace Punta Cana's last full makeover was 2018. Pick Bavaro for the freshest product; pick Punta Cana if you like the towers-and-domes palace look, the 24-hour sports bar and a slightly more settled atmosphere.
Is the beach actually swimmable, and how crowded does it get?
Yes. Arena Gorda is one of the calmer, more swimmable beaches in the Bavaro area, with minimal waves and good clarity. It fills up in peak season, December through April, but the resort manages chairs reasonably well and the beach is wide enough that it rarely feels packed. Sargassum seaweed can be an issue roughly May through September, and the resort rakes it but cannot stop it.
Do I need to reserve the a la carte restaurants?
Ask at check-in which of the six need a booking that week, because Riu's policy shifts with occupancy and season; when reservations are on, they go fast for dinner, especially at the La Altagracia steakhouse and Yokohama. The La Isabela buffet and Pepe's Food, the casual beachside grill, are the walk-in options, and the 24-hour sports bar covers late-night hunger. Book your must-have dinners on day one.
What is included in the all-inclusive here, and what costs extra?
Included: the buffet and all six a la carte restaurants, five bars with international spirits and premium coffee, the in-room minibar and drink dispenser, 24-hour room service, the gym, Wi-Fi throughout, windsurfing and kayaking, a free introductory diving class, RIU Party events, unlimited Splash Water World access and entry to Pacha. Extra: spa treatments at the Renova Spa, motorised water sports, excursions, and drinks at Pacha, which are not part of the package; special event nights at Pacha are also excluded.
Is this resort good for families, or is it more of a couples destination?
It does both, and it is better equipped for children than its party reputation suggests. RIU Land runs supervised activities for ages 4 to 12, the RIU4U club gives teenagers 13 to 17 their own program, there are two children's pools, and Splash Water World in the complex is free. The adult edge is real too: the swim-up bar at the main pool is 18 and over, and RIU Party nights and Pacha pull a late crowd, so light sleepers near the main pool should ask for a quieter block. If you want a cheaper family-first Riu in the same complex, look at Riu Bambu.
What is Splash Water World, and is it at this hotel?
It is Riu's water park inside the Punta Cana complex, shared by the Riu hotels there rather than sitting on this hotel's own grounds, with a set of waterslides and smaller water features for younger children. Guests of Riu Palace Punta Cana get unlimited free access for the length of their stay, as do guests of the other Riu hotels in the complex, so expect company on the slides in peak season.

Restaurants (7)

TypeRestaurants
BuffetLa Isabela
ItalianLuigi
Japanese & sushiYokohama
SteakhouseLa Altagracia
Mediterranean & SpanishLa Bodega
American & grillPepe’s Food
International & fusionKrystal

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

  • Bávaro Beach
    Bávaro Beach
    25 min drive · 8.9 mi
  • Macao Beach
    Macao Beach
    20 min drive · 9.6 mi
  • Cap Cana Marina
    Cap Cana Marina
    40 min drive · 20 mi
  • Hoyo Azul
    45 min drive · 24 mi
More things to do (21)
  • Playa Blanca · beach35 min drive · 18 mi
  • Juanillo Beach · beach40 min drive · 20 mi
  • Scape Park · adventure park45 min drive · 24 mi
  • Punta Espada Golf Club · golf40 min drive · 23 mi
  • Higüey · town50 min drive · 24 mi
  • Arena Gorda Beach · beach15 min drive · 4.3 mi
  • Los Corales · town20 min drive · 6.1 mi
  • Iberostar Bávaro Golf Club · golf9 min drive · 2.1 mi
  • Cana Bay Golf Club · golf11 min drive · 3.8 mi
  • White Sands Golf Course · golf12 min drive · 3.9 mi
  • Cocotal Golf & Country Club · golf20 min drive · 7.4 mi
  • Vista Cana Golf Club · golf25 min drive · 9.3 mi
  • Catalonia Caribe Golf Club · golf25 min drive · 12 mi
  • Dolphin Explorer · adventure park30 min drive · 14 mi
  • Barceló Bávaro Golf · golf30 min drive · 9.4 mi
  • Indigenous Eyes Ecological Park · nature35 min drive · 19 mi
  • Dolphin Island Park · adventure park35 min drive · 10 mi
  • Deep-sea fishing charter · excursion40 min drive · 20 mi
  • Hoyo Claro · cenote50 min drive · 24 mi
  • Cabo Engaño Beach · beach50 min drive · 16 mi
  • Basilica of Our Lady of Altagracia, Higüey · historic site50 min drive · 24 mi

Amenities

Teen Club
Walk-In Dining Available
Water Slides
Waterpark
Babysitting
Nightclub
Diving
Kids Club
Show 8 more amenities
Swim-Up Bar
Water Sports Rentals
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

ClassicBay View

Google Reviews★ 4.4 · 7,859 reviews

Michael R.
2 months ago

“My wife and I just came back from the Riu Palace Punta Cana for our honeymoon and we had a wonderful time. The staff was excellent and so accommodating, they upgraded us immediately knowing that it was our honeymoon. Our room and view was great, alwa...”

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