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The Fives Oceanfront Riviera Maya - All Inclusive Optional

Puerto Morelos, Mexico
4.7(3,260 reviews)
Family

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The Fives Oceanfront Riviera Maya - All Inclusive Optional is a family-friendly all-inclusive resort in Puerto Morelos, Mexico with 94 rooms. Amenities include Beach, Bicycle Rentals, Diving, Fishing and Free Wi-Fi. Travelers rate it 4.7/5 across 3,260 Google reviews.

Price Range
$$$
Rooms
94
Brand
The Fives Hotels

Atmosphere

City ViewBoutique

Room Upgrades

2 Bedroom Suites

Amenities

Beach
Bicycle Rentals
Diving
Fishing
Free Wi-Fi
Gym
Snorkeling
Spa
Water Sports Rentals
Windsurfing
Yoga Classes

Quick answers

Is The Fives Oceanfront Riviera Maya - All Inclusive Optional adults only?
No — The Fives Oceanfront Riviera Maya - All Inclusive Optional is a family-friendly resort that accepts children of all ages.
Where is The Fives Oceanfront Riviera Maya - All Inclusive Optional?
The Fives Oceanfront Riviera Maya - All Inclusive Optional is in Puerto Morelos, Mexico. Its address is Av. Javier Rojo Gomez Nte. SM-02 MZ-25 LOTE-01 Centro, 77580 Puerto Morelos, Q.R., Mexico.
How many rooms does The Fives Oceanfront Riviera Maya - All Inclusive Optional have?
The Fives Oceanfront Riviera Maya - All Inclusive Optional has 94 rooms.
Is The Fives Oceanfront Riviera Maya - All Inclusive Optional all-inclusive?
Yes — The Fives Oceanfront Riviera Maya - All Inclusive Optional is an all-inclusive resort, so meals, drinks and most on-site activities are covered by the rate.

Traveler Insights(375 discussions)

The Fives Oceanfront occupies a genuinely appealing niche: boutique, suite-style luxury in Puerto Morelos, one of the most charming and underrated spots on the entire Riviera Maya. The rooms are the headline — you're in a full 1, 2, or 3-bedroom condo with a proper kitchen and living space, not a standard hotel room. For families, groups, or couples who want space to spread out, cook a simple breakfast, or just not feel like they're living in a hotel for a week, this setup is a revelation compared to the conventional all-inclusive model. The optional all-inclusive structure is genuinely useful: active days at the resort, evenings walking into Puerto Morelos for excellent local seafood.

The food and service are authentic strengths. Three restaurants serve well-executed cuisine with Caribbean views, staff are trained to be genuinely helpful rather than robotically courteous, and the beach club is clean and well-maintained. The biggest recurring frustration is the on-site timeshare operation, which guests describe as intrusive and aggressive from the moment of check-in. Staff approach guests claiming to be personal butlers, then the conversation becomes a high-pressure real estate pitch. Being prepared to firmly decline at check-in and decline any 'complimentary breakfast invitations' goes a long way toward protecting your vacation from disruption.


This resort is ideal for couples who want boutique luxury without full all-inclusive pricing, families who value space and a kitchen, and travelers who are drawn to the authentic fishing village character of Puerto Morelos rather than the Cancun hotel zone. It competes with properties like Secrets Silversands and Barcelo Puerto Morelos. Day trips are excellent from here: Puerto Morelos reef, the town's local market, and Cancun's Zona Hotelera are all within easy reach, as are cenote networks inland.

Pros

  • +Spacious 1, 2, and 3-bedroom suite-style rooms with full kitchens, living rooms, and dining areas — feels more like a luxury condo rental than a hotel room
  • +Puerto Morelos location is a genuine sweet spot: only 20 minutes from Cancun airport, but in a charming fishing village that's far removed from the Cancun hotel zone noise
  • +The 'All Inclusive Optional' model lets guests choose between full all-inclusive or European plan — flexible for couples who want some meals out in town without overpaying
  • +Food quality earns strong marks — the a la carte restaurants serve genuinely well-prepared cuisine with ocean views, and guests describe it as a step above typical all-inclusive fare
  • +Private beach club with cleaned white sand, organized cabanas, and clear Caribbean water — no sargassum accumulation issues that plague northern Cancun beaches
  • +Staff is consistently praised for genuine attentiveness — travelers describe team members as 'invested in making stays memorable' rather than going through service motions
  • +Puerto Morelos town is a 5-minute walk away, with excellent local seafood restaurants, a small charming square, and a relaxed local market scene
  • +Puerto Morelos reef (second largest coral reef in the world) is accessible right offshore — ideal snorkeling and diving without a boat transfer to a distant site

Cons

  • Aggressive timeshare sales operation on-site — staff approach guests at check-in claiming to be personal butlers, then pivot to real estate investment presentations with hard-sell tactics that multiple guests describe as ruining their check-in experience
  • Not enough sun loungers at the beach and pool for the number of guests — guests need to stake out chairs by 6:30am to guarantee a spot, a culture that rankles many visitors
  • Only two full-service restaurants on property with menus that don't change across the stay — by night five, guests run out of variety
  • All-inclusive pricing is considered poor value by many guests compared to buying individual meals — the flex model means you can fix this, but it requires research before booking
  • Room category mismatches at check-in have been reported — guests arriving with confirmed bookings have been placed in incorrect room types and needed to advocate to get the right accommodation
  • Pool hours end at 7pm, which is earlier than most comparable resorts and limits evening pool relaxation
  • Limited evening entertainment — the resort doesn't invest heavily in nightly shows or organized activities, which may bore guests who want consistent programming
  • The condo-ownership structure means some units have personalized furnishings that vary in quality from one room to the next — the 'identical luxury suite' experience isn't guaranteed

Common Questions

Is the all-inclusive option at The Fives Oceanfront worth it?
Traveler consensus leans toward no for many guests. The all-inclusive covers meals at only two or three on-property restaurants with fixed menus, and the per-day cost is higher than the food value delivered. Guests who opt for European plan instead report buying breakfast at a local cafe, having lunch poolside at the beach club (drinks only), and dining at excellent local Puerto Morelos restaurants in the evening for a fraction of the all-inclusive markup. That said, if convenience is your priority and you don't want to think about costs, the AI option works fine for shorter stays.
How bad is the timeshare sales pitch?
It's a consistent complaint and worth being prepared for. Staff at check-in may introduce themselves as personal butlers or resort representatives before pivoting to a real estate investment presentation. Some guests report being followed up with breakfast invitations and poolside conversations that are sales-oriented. The advice from experienced travelers: be politely firm at check-in ('not interested in any presentations'), and don't accept any invitations to complimentary meals or tours that come with a meeting. Once you decline clearly, most guests report no further pressure.
Are the suite rooms really like having a condo?
Yes — this is one of the most accurate resort descriptions you'll find. The 1-bedroom suites have a full kitchen with appliances, a separate living room with a dining table, and a terrace. The 2 and 3-bedroom configurations are genuinely apartment-scale. For families with kids, having a kitchen for simple meals and snacks, plus separate bedrooms, is a major quality-of-life improvement over conventional hotel rooms. Some guests note that because units are individually owned, furnishing quality can vary slightly between rooms.
What's Puerto Morelos like as a base for day trips?
Puerto Morelos is an ideal base. It's 20 minutes from Cancun airport, 30 minutes from downtown Cancun, and 35 minutes from Playa del Carmen. The Puerto Morelos reef (part of the Mesoamerican Barrier Reef) is right offshore and accessible for snorkeling and diving. Inland cenote networks like Dos Ojos and Gran Cenote are under an hour away. The town itself has a charming central square, excellent seafood restaurants, and a relaxed authentic Mexican atmosphere that feels nothing like the Cancun hotel strip.
How early do you need to get to the pool or beach to get a chair?
This is a real issue flagged by multiple guests. The beach club and pool areas have fewer loungers than the total room count, and chair-reserving culture starts early — some guests report needing to claim a spot by 6:30-7am during peak season. If sleeping in and then finding a prime beach chair is important to you, this resort's setup will be frustrating. The workaround most guests use: get to the beach club early on arrival day to stake out a preferred spot, then wake slightly earlier than you might otherwise prefer on subsequent days.

Google Rating

4.7(3,260 Google reviews)

Google Reviews

hassan c.
a month ago

We stayed at this resort for a week, and the experience was outstanding from start to finish. From the moment we arrived, we were greeted by Diego, who truly made our stay seamless. He ensured that every single request we had was taken care of, and h...

Kelly G.
a month ago

So many highlights at this resort. Candido and Diego at concierge were outstanding. Anything you need, they’ve got you covered. So much amazing food and beautiful tasty drinks. At times service could be a bit slow by the pools but you can see they ar...

Samantha G.
a month ago

The hotel is beautiful, the restaurants serve delicious food, I especially loved the Ro Marley one. Coffee and pan and water readily available. The aesthetic is gorgeous, especially the pools and design….the ocean views on one side and city and tree...