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Izla Hotel

Isla Mujeres, Mexico
4.3(1,324 reviews)
FamilyBrand: Fiesta Americana Travelty

Reopening Date & Status

Izla Hotel is temporarily closed — reopening Dec 1, 2026 (converting to Devossion by Live Aqua, adults-only).

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Izla Hotel is a family-friendly all-inclusive resort in Isla Mujeres, Mexico with 122 rooms. Amenities include Adults-Only Pool, Beach, Free Wi-Fi, Gym and Room Service. Travelers rate it 4.3/5 across 1,324 Google reviews.

What travelers said before it closed

Traveler Insights

Pros

  • +Beachfront on the Sac Bajo peninsula on the island's west side, looking across the Bahia de Mujeres at the Cancun skyline, so sunsets drop straight over the water in front of you
  • +Small by Mexican Caribbean standards at 122 rooms and suites, which Posadas is leaning into as the selling point of the new Devossion by Live Aqua concept
  • +Reopening as an all-inclusive, so dining, drinks and resort activities are bundled in, unlike the old room-only and breakfast rates that caught so many Izla guests out
  • +Premium Plunge Ocean Front king rooms come with a private plunge pool on the oceanfront, and the Premium Garden Terrace rooms (one king or two queens) each get a private terrace

Cons

  • −Closed for the conversion as of October 2026, with the reopening under the Devossion name expected in November 2026 according to the island's destination guide; Posadas itself has not published a firm date
  • −Getting here is a two-leg trip: the ferry from Puerto Juarez in Cancun, then roughly 20 to 25 minutes by taxi from the island's ferry dock, per the hotel's own FAQ
  • −Not walkable to downtown or Playa Norte; both are a taxi or golf-cart ride away, so a stroll into town for dinner is not part of the deal here
  • −Only one full restaurant (Carnivore) is named so far alongside three bars, which is thin next to the multi-restaurant all-inclusives on the Cancun side of the water

Izla Hotel is in the middle of becoming something else. Posadas took over the beachfront hotel on Sac Bajo on 1 April 2026 and is converting it into Devossion by Live Aqua Celebration Resort & Spa Isla Mujeres, the second property in its new adults-only, all-inclusive Devossion line after Playa del Carmen. The hotel is closed for the changeover, and the island's destination guide expects it to reopen under the new name in November 2026. Anyone who remembers Izla as a family-friendly boutique hotel with room-only and breakfast rates should reset expectations: Posadas describes a 122-room adults-only resort with dining, drinks and activities included.

The new set-up, as Posadas publishes it, centres on Carnivore (a steakhouse), The Door (a hidden speakeasy), a Lobby Bar and the poolside Wet Bar, with Feel Spa, a gym and yoga and mindful-movement sessions alongside. Rooms run from Premium Garden View and Premium Garden Terrace (one king or two queens, with private terraces) up to a limited run of Premium Plunge Ocean Front kings with private plunge pools and a Presidential Suite. The old chef-led restaurant that traveler forums used to rave about is gone from the line-up. Two things from the old hotel are worth checking in the first reviews after reopening: rooms that guests found damp, and a rooftop infinity pool that management sometimes closed to hotel guests for private bookings.

This is a couples and celebration-trip resort now, not a family one. The location matters: Sac Bajo is a narrow strip on the west side of the island, about 6 km from the ferry terminal, so downtown, Playa Norte, Garrafon and Punta Sur are taxi or golf-cart trips rather than walks. That quiet is the appeal for people who want Isla Mujeres without the day-trip crowds, and the main trade-off against an all-inclusive in Cancun or Costa Mujeres is fewer restaurants and an extra ferry leg. Whale shark tours (roughly June through September), MUSA's underwater sculptures and golf-cart loops of the island are all easy to book from here once it reopens.

Common Questions

Is Izla Hotel still open?
Not as of October 2026. Posadas took over operations on 1 April 2026 and is converting the hotel into Devossion by Live Aqua Celebration Resort & Spa Isla Mujeres. The island's destination guide says it is expected to reopen under the new brand in November 2026, but Posadas has not published a firm date, so confirm with the hotel before booking flights around it.
Is it all-inclusive now?
Yes, under the new brand. The old Izla sold room-only, breakfast and half-board rates, which surprised a lot of guests. Posadas now describes the Devossion version as all-inclusive, with dining, drinks and resort experiences bundled together across Carnivore steakhouse, The Door speakeasy, the Lobby Bar and the poolside Wet Bar.
Can I bring kids?
No. The Devossion by Live Aqua brand is adults-only, and Posadas markets this property as the new adults-only luxury resort on Isla Mujeres. Families who stayed at Izla before the conversion will need to look elsewhere on the island.
How do I get there from Cancun airport?
Take a taxi or shuttle to the Puerto Juarez ferry terminal in Cancun, then the ferry across to Isla Mujeres, which runs frequently through the day. From the island's ferry dock the hotel's own FAQ puts it at about 20 to 25 minutes by taxi or private transfer. Budget around two hours door to door once you add waiting time.
Can I walk to Playa Norte and downtown Isla Mujeres?
Not realistically. The hotel sits at Sac Bajo on the west side of the island, about 6 km from the ferry terminal, and Posadas lists Playa Norte, downtown, Garrafon and Punta Sur as nearby attractions rather than walkable ones. A taxi or a rented golf cart covers them easily, and the distance is what keeps the beach here quiet.
Which room should I book?
The Premium Plunge Ocean Front king is the standout, a limited oceanfront room with its own plunge pool. The Premium Garden Terrace rooms (one king or two queens) trade the sea view for a private garden terrace, and the Presidential Suite sits at the top for milestone trips. Garden View kings are the entry point.

Amenities

Adults-Only Pool
Yoga Classes
Swim-Up Bar
Snorkeling
Room Service
Free Wi-Fi
Spa
Gym
Show 1 more amenities
Beach

Style & Rooms

Atmosphere

TrendyBusiness

Google Reviews★ 4.3 · 1,324 reviews

john c.
a month ago

“Our stay started off a little rocky. We made reservations online through a third-party agency and the details somehow were lost in translation. After discussing with the on-duty manager Francisco, he assured us that he would take care of things. H...”

Misha
5 months ago

“We stayed at Izla Hotel for our honeymoon, and it was absolutely unforgettable. From the moment we arrived, the staff made us feel special warm, attentive, and always ready to help with a smile. Our room was modern, spacious, and spotlessly clean. Th...”