Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection All-Inclusive Resort - Adults Only
Adults-only resort in Costa Mujeres.
Amenities
Traveler Insights(1,840 discussions)
Planet Hollywood Cancun Adult Scene is where pop culture glamour meets all-inclusive luxury, and for the right traveler it absolutely delivers. The property is stunning - modern, stylish, and loaded with Hollywood memorabilia that creates an atmosphere unlike any other resort in the Cancun corridor. It sits in Costa Mujeres on a beautiful stretch of white sand beach, and the adults-only enclave gives couples and groups a noticeably more relaxed vibe than the busy family-oriented main resort side. Guests who go in with a Star Class butler package consistently describe it as one of the best resort experiences they've had.
The practical experience depends heavily on which tier you book and how proactively you manage logistics. At the standard all-inclusive level, the food and service are good but not exceptional. Step up to Star Class and the experience transforms - butlers handle chair reservations, restaurant bookings happen seamlessly, and the personalized touches make the stay feel genuinely elevated. The shared amenity access with the larger Planet Hollywood property is a genuine asset: the lazy river, multiple pools, and extensive restaurant variety give you far more options than a small boutique property would. Just set an alarm if you care about specific pool chairs.
This resort is best suited for adults-only couples, bachelorette parties, and travelers who want a stylish, modern aesthetic with serious spa and beach access. It competes most directly with properties like Breathless Cancun or the Excellence Playa Mujeres but carves out its own niche with the Hollywood branding and the Star Class service tier. If you're comparing it to a classic luxury property like Le Blanc or Nizuc, the vibe is more social and energetic. Costa Mujeres as a destination also offers Isla Mujeres as a short ferry day trip, which is one of the best day excursions in the Cancun area.
Pros
- +Adults-only enclave with its own exclusive beach section, pools, and lounges gives a genuinely quieter, more upscale atmosphere than the main Planet Hollywood property
- +Star Class butler service - available as an upgrade - gets rave reviews for personalized attention including reserved pool chairs, in-room setup surprises, and seamless restaurant bookings
- +Access to the full Planet Hollywood Cancun amenity collection including lazy river, multiple pools, and a wide restaurant variety, giving you far more than a small boutique resort would offer
- +Stunning Costa Mujeres beach location with clean white sand and calm, swimmable Caribbean water that travelers consistently praise
- +The spa earns strong marks for skilled therapists and a beautiful treatment environment, described by guests as a genuine 5-star experience
- +Beautiful, modern resort design with stylish rooms, pop culture memorabilia throughout, and high production value that photographs extremely well
- +Excellent cocktail and bar program - the drinks quality is frequently highlighted as a step above what travelers expect at an all-inclusive
- +Newly built property means rooms, equipment, and facilities are fresh, clean, and modern without any of the wear that older resorts show
Cons
- −Pool chair competition is intense, with dedicated guests securing spots by 5 or 6am - a frustrating dynamic that comes up in nearly every review
- −The resort's location in Costa Mujeres is 45 minutes from Cancun's hotel zone, which limits spontaneous excursions and adds to transfer costs
- −Upsell culture is present from check-in onward, with Star Class upgrades and spa packages pushed throughout the stay
- −Food quality on the standard all-inclusive plan gets mixed reviews - consistently good at some restaurants and inconsistent at others depending on the day and chef
- −The 'Adult Scene' section is a separate enclave but guests share the full property with the family side, so true adults-only seclusion depends on which area you're in
- −Entertainment and nightlife are more subdued than what you'd find at a party-forward resort like a Riu or Breathless property
- −Some guests report that the resort feels understaffed during peak periods, leading to slower service at restaurants and bars
- −Room categories can be confusing - the tiered system with Adult Scene, Royalton, and Star Class levels means the experience varies dramatically based on what you booked
Common Questions
Google Rating
Google Reviews
“Hugo at The adult Guest services is amazing! 10/10 recommend coming here. We had a mistake/hiccup in the beginning but it was figured out by Hugo by our second day and all was fixed. We even had a complementary upgrade for the hassle. We came here f...”
“Planet Hollywood Cancun (Adults Only) was a beautiful resort and was recommended by a friend — it did not disappoint. It is definitely far from downtown, so we split our stay by doing two nights downtown for nightlife before coming here, which worked...”
“Great stay with a family of five in the Adult Scene of the resort. Food was excellent in all places, freshly made and very clean. Best place to eat was “Catch”, but that’s subjective. Lots of things to do for kids and adults, great beach and a wonder...”