1 / 5

Allegro Playacar - All Inclusive

Playa del Carmen, Mexico
4.5(11,178 reviews)
FamilyBrand: Barcelo

Allegro Playacar is the answer when someone wants the Playacar address without the Playacar price. It is a four-star Barcelo property on Chac Halal beach inside the same gated development as Royal Hideaway, built as two-story palapa-roofed villas rather than a tower, with 286 rooms, a Kids Club and an open-air theater. Nobody books it for luxury. People book it because it is cheap, it is genuinely on a good beach, and it leaves money for the things the Riviera Maya does better than any resort buffet.

Traveler Insights

Pros

  • +Sits right on Chac Halal beach inside the gated Playacar development, a quieter stretch of sand than the public beaches off downtown Playa del Carmen, with the Xaman-Ha bird sanctuary under a mile away
  • +Low-rise, low-key layout: 286 rooms spread through two-story palapa-roofed villa buildings rather than a tower, so the walk to the beach is short and the crowd never feels like a mega-resort
  • +One of the cheapest all-inclusive rates in Playacar, routinely well under $300 a night for two, which leaves budget for Cozumel, Xcaret or a few nights of eating in town
  • +The all-inclusive covers more activity than the price suggests: two lit tennis courts, a basketball court, beach volleyball, beach soccer, table tennis, darts, billiards, a giant chess board, snorkeling, pool diving lessons and 24-hour snack service, all with free Wi-Fi

Cons

  • −A modest four-star that shares a beach with Royal Hideaway Playacar, and the gap is obvious: this is the budget end of Playacar and the rooms, finishes and service standards all read that way
  • −Standard Superior and Superior Premium rooms are 24 square meters, roughly 258 square feet, and small rooms are one of the complaints 2026 guests repeat most; the 48-square-meter family and junior suite categories are the fix
  • −No room service at all, which Barcelo states outright, so every meal and late-night snack means walking to a venue
  • −There is no full spa, just a massage center with cabins, body and facial treatments and a beauty salon, and access is 18 and over; the children's treatment menu starts at age 6 and costs extra

The on-property experience is functional and a little rationed. Four restaurants, a pizzeria, three bars and a sports bar cover the all-inclusive, but a la carte dinners are capped by how long you stay, so a short trip means mostly buffet. There is no room service, the wellness offering is a massage center rather than a spa and it is adults only at 18, and the pool count is unclear enough that Barcelo publishes two different numbers on the same page. What does work: free Wi-Fi, an air-conditioned gym, two floodlit tennis courts, a basketball court, snorkeling, 24-hour snacks, and a beach that regulars rate above the public stretches in town. Standard rooms are small at 24 square meters, and the family categories at 48 square meters are worth the upgrade if there are more than two of you.

The location is the part most listings get wrong. Fifth Avenue is not a 15-minute stroll from here: Barcelo puts it at 2.1 miles, about 3.4 kilometers, which is a taxi or a colectivo rather than a walk after dinner. That is still close enough to make eating in town a real option several nights a week, and it is why the resort suits budget-minded couples, groups of friends and families who plan to be out exploring Cozumel, the cenotes, Xcaret and Tulum instead of parked at the pool. If your budget reaches Royal Hideaway next door, take it. If it does not, Allegro is honest about what it is.

Common Questions

Can you walk to Fifth Avenue from Allegro Playacar?
Not comfortably, despite how often it gets described that way. Barcelo's own location data puts Fifth Avenue at 2.1 miles, about 3.4 kilometers, from the Playacar hotel lot, and downtown Playa del Carmen at the same distance. That is a 40 to 45 minute walk in the heat, so most guests take a taxi or a colectivo, which is quick and cheap. Plenty of people still eat in town several nights of a week-long stay.
Is Allegro Playacar closing or being torn down?
Traveler forums carried rumors through 2025 that Barcelo would demolish and rebuild the property, but Barcelo never announced anything of the kind. As of October 2026 the hotel is open, taking bookings, and running promotions that quote travel windows into April 2027 and December 2027, which is not how a chain sells a hotel it is about to close.
What does the all-inclusive cover, and what costs extra?
Meals, snacks, afternoon lunches and unlimited drinks across four restaurants, a pizzeria, three bars and a sports bar, plus the Kids Club, nightly entertainment, free Wi-Fi, the gym, tennis, basketball, beach volleyball, snorkeling, pool diving lessons and a 24-hour snack service. Alcohol is served from 11am to 1am. Paying extra: kayaking and sailing carry charges and restrictions, and so do certified scuba diving, deep-sea fishing, golf, laundry, car rental and currency exchange. The hotel also collects the local environmental sanitation tax at the property, which is not part of the package price.
How does it compare to Royal Hideaway Playacar next door?
They are not in the same bracket. Royal Hideaway is an upscale adults-only property with far better rooms, food and service; Allegro is a four-star family resort at a fraction of the rate. The consensus among travelers is that if the budget stretches to Royal Hideaway it is worth the difference, and that Allegro is a reasonable alternative as long as you are not expecting the same trip for less money.
Is Allegro Playacar good for families?
Yes, it is built for them. The Kids Club takes ages 4 to 12 from 10am to 5pm with arcade games, workshops and water activities, the evening show in the open-air theater is a family event, and the 48-square-meter Family Garden View and Family Ocean View rooms sleep up to six, with two connecting rooms in the garden-view version. Children pay from age 2 and are treated as minors through age 12 when sharing with two adults. Accessible rooms sit on the ground floor of the villas with step-free showers.
Is there room service, and how early can you get into your room?
There is no room service, which Barcelo confirms in its own FAQ, so plan on walking to a restaurant or using the 24-hour snack service. Check-in is from 3pm and checkout is noon, though guests can keep using the pools, beach and restaurants after checking out, which makes an evening departure a lot less awkward.

Restaurants (5)

TypeRestaurants
BuffetTopaz
MexicanCielito Lindo
ItalianO Sole Mio, Pizzeria
AsianFuji

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

More things to do (23)
  • Xenses · adventure park12 min drive · 4.7 mi
  • Cenote Azul · cenote25 min drive · 15 mi
  • Xpu-Ha Beach · beach30 min drive · 17 mi
  • Playa 88 · beach13 min drive · 4.2 mi
  • Cenote Cristalino · cenote25 min drive · 15 mi
  • Punta Esmeralda Beach · beach20 min drive · 4.8 mi
  • Puerto Aventuras Marina · marina25 min drive · 14 mi
  • Jardín del Edén Cenote · cenote30 min drive · 15 mi
  • Cenote Chikin-Ha · cenote30 min drive · 16 mi
  • Voladores de Papantla (Parque Fundadores) · historic site4 min drive · 1.4 mi
  • Frida Kahlo Museum Playa del Carmen · museum5 min drive · 1.6 mi
  • Playa del Carmen Fifth Avenue · town5 min drive · 1.6 mi
  • Museo del Chocolate · museum6 min drive · 2.0 mi
  • Parque La Ceiba · nature7 min drive · 2.2 mi
  • Xplor · adventure park12 min drive · 5.0 mi
  • Cenote Chaak Tun · cenote15 min drive · 5.1 mi
  • Delphinus Riviera Maya · adventure park20 min drive · 5.8 mi
  • El Camaleón Golf Course · golf20 min drive · 8.0 mi
  • Puerto Aventuras Golf Course · golf25 min drive · 14 mi
  • Playa Maroma · beach30 min drive · 14 mi
  • Iberostar Playa Paraíso Golf Club · golf30 min drive · 15 mi
  • Cenote Chac Mool · cenote35 min drive · 15 mi
  • Cenote Tajma-Ha · cenote35 min drive · 17 mi

Amenities

Nightclub
Tennis
Kids Club
Snorkeling
Water Sports Rentals
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Show 2 more amenities
Gym
Beach

Google Reviews★ 4.5 · 11,178 reviews

Diane Q.
in the last week

“This is a great resort!! Very clean, food is good and the staff is very friendly. Special thanks to Fernanda the manager of clients services, she did everything possible and more to please us during our 9 nights stay. As well, the barman Abel is one...”

Ürmös D.
a month ago

“We spent two weeks here and everything was perfect. Everyone was incredibly kind, and both the programs and the food were of excellent quality. The bar staff, animators, waiters, and cleaning team all did an outstanding job. The entire place is spotl...”

Similar Resorts

Hotel Grand Sunset Princess$$$

Hotel Grand Sunset Princess

4.5(10,302 reviews)

Playa del Carmen, Mexico

El Cid El Moro Beach Hotel$$

El Cid El Moro Beach Hotel

4.5(9,623 reviews)

Mazatlan, Mexico

Paradise Village Beach Resort and Spa$$

Paradise Village Beach Resort and Spa

4.5(10,361 reviews)

Nuevo Vallarta, Mexico

Park Royal Beach Cancun$$$

Park Royal Beach Cancun

4.5(18,023 reviews)

Cancun, Mexico

Hotel Mousai Cancun All-Inclusive Adults Only$$$$

Hotel Mousai Cancun All-Inclusive Adults Only

4.4(161 reviews)

Costa Mujeres, Mexico