Paradise Village Beach Resort and Spa
Family-friendly resort in Mexico.
Amenities
Traveler Insights(95 discussions)
Paradise Village Beach Resort has a loyal following built mostly on staff relationships and location. It's in Nuevo Vallarta on the Riviera Nayarit, which puts it 20 minutes from Puerto Vallarta city but in a calmer, more resort-centric corridor. The beach fronts the Bay of Banderas with the gentle water typical of the bay, and the distinctive alligator-shaped water slides are a family favorite that kids talk about for years afterward. Staff quality at the pool and beach - specific employees who remember families across multiple visits - is what keeps people coming back. One reviewer in 2025 mentioned a pool server by name and credited him with making their whole week.
The all-inclusive package itself is where the property stumbles. The Sky Bar isn't included. Room service isn't included. Ice cream isn't included. A la carte restaurants are limited to two visits per week on a 7-night stay. The buffet, which becomes your primary dining option by necessity, gets mixed reviews at best. Beach drink service is understaffed for the number of guests. The food quality issues are the most common complaint, with one traveler noting spoiled milk available at breakfast on multiple occasions. In a market as competitive as Nuevo Vallarta, where Barcelo Puerto Vallarta and Villa del Palmar are direct competitors with better all-inclusive packages, the value proposition here requires careful consideration.
This resort works best for families who've been before and know what they're getting - the returning guests who come back specifically for the staff and the water slides know to go into town for their best meals. For first-time Nuevo Vallarta visitors who are comparison shopping, the nearby Barcelo Puerto Vallarta delivers a more complete all-inclusive experience. The Riviera Nayarit itself is outstanding, with Sayulita, Punta Mita, and the Marieta Islands all accessible for day trips - which helps compensate for the on-resort food limitations if you're willing to eat outside the property occasionally.
Pros
- +Located in Nuevo Vallarta in the Riviera Nayarit, about 20 minutes north of Puerto Vallarta - close enough to the city for excursions but in a more relaxed resort corridor
- +Three outdoor pools including distinctive alligator-shaped water slides and a rope bridge that are consistently called out as a fun family highlight
- +Staff at the pool and beach receive genuine, specific praise - one pool server named Pedro was mentioned by name in a 2025 stay review as 'absolutely fantastic'
- +Beachfront property on the Bay of Banderas with calm water typical of the bay - good for families with young children who want swimmable beach access
- +The Mexican and Japanese a la carte restaurants specifically receive positive mentions for quality above the buffet average
- +A good choice for repeat visitors to the area - some families have returned 4-5 times and credit the staff relationships as a major reason
- +Riviera Nayarit location means access to Sayulita surf town, Punta Mita beaches, and the Marieta Islands for day trips
- +Marina El Cid adjacent to the property offers a yacht club atmosphere, dolphin encounters, and water sports rental options
Cons
- −All-inclusive coverage has gaps that frustrate guests - the rooftop Sky Bar is not included, room service is not included, and ice cream isn't included for kids
- −A la carte restaurant access is limited to 2 visits for a 7-night stay, pushing most meals toward a buffet that gets mixed-to-poor reviews
- −Food quality overall gets low marks - one traveler described it as 'lacking quite a bit' in terms of quality and options, including discovering spoiled milk at breakfast on multiple days
- −Staffing at the beach is insufficient for the number of guests, with drink and food service wait times called out as too long
- −The all-inclusive plan doesn't feel comprehensive compared to what comparable resorts in Nuevo Vallarta offer - guests feel nickel-and-dimed by the exclusions
- −Entertainment programming is modest - evenings are low-key compared to what larger Nuevo Vallarta properties provide
- −Comparison to neighbors is unfavorable - the Barcelo Puerto Vallarta and Villa del Palmar nearby deliver a clearly stronger all-inclusive experience in the same price range
- −Some travelers report the property shows age in room decor and furniture despite recent ownership of the all-inclusive branding
Common Questions
Google Rating
Google Reviews
“This is our second visit to Paradise Village and obviously we came back because we enjoyed it so much the first time! The food and the staff are amazing and all work very hard to make your experience enjoyable. Kabah sushi bar is a fun experience and...”
“We visited Copan restaurant once again and we thoroughly enjoyed it. We were able to watch a very nice sunset from our seats. The food was great. We had the copan burgers, the queso fundido and the arrachera tacos. Delicious! Yanet was very helpful...”
“Our week vacation was great! The staff was amazing, so friendly and polite. I hope management would acknowledge and recognize Ricardo A, supervisor for the buffet. Ricardo and Jesus went above and beyond consistently to ensure we had all that we nee...”