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The Cliff Hotel & Spa is a family-friendly all-inclusive resort in West End, Jamaica with 26 rooms. Amenities include Babysitting, Beach, Diving, Fishing and Free Wi-Fi. Travelers rate it 4.7/5 across 288 Google reviews.
Seaweed & sargassum
Jamaica gets sargassum, typically worst June through August.See the month-by-month guide →Atmosphere
Room Upgrades
Restaurants (1)
| Type | Restaurants |
|---|---|
| International & fusion | The Cliff Restaurant |
From the resort's own dining pages, checked . Only restaurants the resort lists are shown.
Amenities
Traveler Insights(280 discussions)
The Cliff Hotel & Spa earns its reputation by doing one thing that almost no resort in the Caribbean can do: it puts you directly on a dramatic limestone cliff above the Caribbean Sea, with wooden walkways connecting terrace areas, jump platforms at multiple heights, a natural carved ocean pool, and snorkeling access right from the base of the rock. The West End of Negril has always been the cliff district, but The Cliff is the property that travelers consistently single out for having pulled this setting off at a boutique-luxury level. The property entered a new chapter in August 2025, when a newly formed U.S.-based ownership group acquired it and launched a sweeping $20 million reinvention - completed in phases through mid-2026 while the hotel stayed fully open. The result is 26 keys (16 expansive guestrooms, six suites, and four private villas) spread across five acres, operating more like a private retreat than a conventional resort.
The service quality is the other thing guests come away talking about. Staff at this scale learn names within hours of arrival, and the renovation completely reimagined the culinary program - a new state-of-the-art kitchen feeds a redesigned indoor-outdoor restaurant overlooking the Caribbean, building on dining that already held up as genuinely good rather than 'impressive for a hotel.' The spa and yoga program is run with a seriousness that wellness-focused travelers appreciate. The swim-up bar and multiple terrace pools give social options for afternoons, while the evenings are quiet by design - sunset cocktails at the cliff edge followed by dinner at the restaurant is essentially the evening program, and guests who want that find it perfect. Guests expecting lively nightlife or entertainment shows should look elsewhere.
The Cliff is ideally suited to couples seeking romance, travelers interested in a wellness focus, or anyone whose defining Caribbean fantasy involves swimming in ocean water rather than walking on a beach. Press coverage now calls the renovated property one of Jamaica's most elevated escapes. It competes not with the big all-inclusives at Sandals or Couples but with properties like Rockhouse or Jake's - boutique West End experiences where the setting is the point. If the absence of a conventional beach is something you can accept, this property consistently delivers on its promise. If lying on sand is non-negotiable, book a different part of Negril.
Pros
- +Dramatic clifftop setting above the Caribbean with multiple jump platforms ranging from 5 to 10 feet - an experience that no beach resort can replicate
- +Natural ocean pool carved into the cliffs lets guests swim in the sea without jumping, offering calm water access for those who want it
- +Boutique scale - roughly two dozen keys after the renovation (16 expansive guestrooms, six suites, and four private villas across five acres) - means service is genuinely personalized and the property never feels crowded
- +Snorkeling directly from the cliff base in crystal-clear water, with healthy coral and marine life accessible without a boat trip
- +A completely reimagined culinary program arrived with the renovation - a new state-of-the-art kitchen and a redesigned indoor-outdoor restaurant overlooking the Caribbean refresh what was already one of Negril's best hotel dining scenes
- +Yoga classes tailored to individual ability levels, paired with a spa program, create a genuine wellness dimension that larger resorts can't replicate
- +Swim-up bar and multiple pool areas on the cliff terraces give a social option without the chaos of a 500-room all-inclusive
- +Room service and babysitting services make it workable for families with children, while the intimate scale still makes it ideal for couples
Cons
- −There is no conventional beach - guests access the ocean from the cliffs only, which is a dealbreaker for travelers who want to walk on sand
- −The boutique price point is high relative to Negril's other West End cliff hotels, and the all-inclusive model is not always available
- −Evening entertainment is minimal - this is not a resort with nightly shows, live bands, or a dance floor, and some guests find the evenings too quiet
- −The cliff location means the property is not accessible to guests with significant mobility limitations
- −The intimate scale that makes it special also limits variety - one restaurant, one spa, one gym means options are constrained on a longer stay
- −West End location means you are away from the famous 7-Mile Beach, requiring a taxi or scooter to access that area
- −Listing details are in flux after the 2025 ownership change - booking sites still show the old 33-room count and pre-renovation restaurant branding, so confirm room specifics directly before booking
- −No large resort pool with a traditional beach-club energy - the cliff setting is the draw, and guests expecting a classic resort pool setup will be surprised
Common Questions
Is The Cliff Hotel & Spa truly all-inclusive?
Can guests who don't want to jump off cliffs still enjoy the property?
How does The Cliff compare to Rockhouse Hotel, the other well-known West End cliff property?
What changed in The Cliff's recent renovation?
What is the snorkeling like directly from the property?
Is there a beach nearby if guests want traditional sand access?
Google Rating
Google Reviews
“I’ve been visiting Jamaica 3–4 times a year since 1989, and under its new ownership and renovation, this is by far the best place to stay in Negril for luxury, exceptional food, stunning panoramic views, and true tranquility. From the moment we arriv...”
“OMG what an amazing place!!! O’Neil, Adrien, Dino, Nicole, Glashia, and Andy made us feel like we were at home the minute we walked in. The setting could not possibly be more spectacular, but the people made it even more special. Thank you for an...”
“I had an absolute dream stay at The Cliffs at Negril Resort & Spa! The views from my villa were simply breathtaking - the infinity pool seemed to blend seamlessly into the ocean, and the sunsets were pure magic. The villas themselves were luxurious...”
