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Hotel Pelicano

Cayo Largo, Cuba
4(492 reviews)
Family

Reopening Date & Status

Hotel Pelicano is temporarily closed — Temporarily Closed (Cuba energy crisis) - no reopening date announced.

Hotel Pelicano is a family-friendly all-inclusive resort in Cayo Largo, Cuba with 307 rooms. Amenities include Beach, Buffet Dining, Free Wi-Fi, Kids Club and Nightly Entertainment. Travelers rate it 4/5 across 492 Google reviews.

Price Range
$$
Rooms
307

Things to Know

No credit cards accepted in Cuba, Temporarily Closed (Cuba energy crisis) - no reopening date announced, Formerly Starfish Cayo Largo

Atmosphere

Ocean ViewBudget

Amenities

Beach
Buffet Dining
Free Wi-Fi
Kids Club
Nightly Entertainment
Family Vacation

Quick answers

Is Hotel Pelicano adults only?
No — Hotel Pelicano is a family-friendly resort that accepts children of all ages.
Where is Hotel Pelicano?
Hotel Pelicano is in Cayo Largo, Cuba. Its address is Starfish Cayo Largo, Cayo Largo, Cuba.
How many rooms does Hotel Pelicano have?
Hotel Pelicano has 307 rooms.
Is Hotel Pelicano all-inclusive?
Yes — Hotel Pelicano is an all-inclusive resort, so meals, drinks and most on-site activities are covered by the rate.

Traveler Insights(312 discussions)

Starfish Cayo Largo is a resort that rewards travelers who understand what they're signing up for. Located on a tiny, ecologically protected island off Cuba's southern coast, this is not a place to come for gourmet food or luxury rooms - it's a place to come for some of the most breathtaking beaches in the entire Caribbean, genuine Cuban hospitality, and a level of isolation that's become genuinely rare. Guests who book return visits are common, and their enthusiasm is almost always rooted in the same thing: the beaches. Playa Sirena and Playa Paraiso, a short shuttle ride from the resort, are flat-out spectacular - white powder sand, calm shallow water, and almost no one on them.

The resort operates as a proper all-inclusive with buffet dining, a kids club, nightly entertainment, and free Wi-Fi. Food is the most consistent source of criticism - it's repetitive and limited by Cuba's supply chain realities, and travelers who arrive expecting the variety of a Mexican or Dominican all-inclusive will be disappointed. But guests who recalibrate expectations find the food more than adequate. The staff consistently earn glowing praise across reviews - they are described as genuinely kind, proactive, and warm in a way that many larger resorts struggle to replicate. Entertainment each evening is lively and authentic, and the kids club keeps younger visitors engaged.


Starfish Cayo Largo is best for travelers who prioritize beach beauty and natural scenery above all else - particularly Canadians and Europeans who understand the Cuban resort context and aren't looking for nightlife or shopping. It compares favorably to other Cayo Largo properties for service and value, and the included shuttle access to world-class beaches is a genuine differentiator. This is not the place for honeymooners expecting luxury touches, but for beach lovers, nature enthusiasts, and families who want simple, warm, and genuinely beautiful - it's very hard to beat.

Pros

  • +Phenomenal isolation on Cayo Largo - one of Cuba's most pristine and least-visited cays, with barely any outside crowd traffic
  • +Free shuttle buses to Playa Sirena and Playa Paraiso, consistently ranked among the most beautiful beaches in the Caribbean with crystal-clear turquoise water
  • +Exceptionally warm and attentive staff who go out of their way - guests report birthday surprises, personal check-ins, and genuine hospitality from the whole team
  • +Kids Club keeps children engaged throughout the day, giving parents genuine downtime at the pool or beach
  • +Nightly entertainment that draws real appreciation - live bands, dancing, and cultural shows that feel authentic rather than cookie-cutter resort performances
  • +Clean, air-conditioned buffet dining rooms with well-set tables and attentive service, even if variety is limited
  • +Free Wi-Fi available throughout the property, which is a notable perk for a Cuban resort
  • +Laid-back, stress-free atmosphere that regulars return to year after year - the island's remoteness is itself a selling point for those who want genuine disconnection

Cons

  • Buffet food is repetitive and limited in variety - travelers report the same options cycling daily with little fresh fruit or salad available at times
  • Supply shortages are a real reality of Cuba - some guests have experienced runs on beer, eggs at breakfast, and other staples mid-stay
  • The main beach in front of the hotel was damaged by past hurricanes, leaving it narrower than the stunning shuttle beaches - guests need to take buses for the best swimming
  • Lunch trays at the buffet can empty out quickly and take time to be refilled, especially during peak hours
  • Cayo Largo is remote with very limited off-resort options - this is not a destination for those who want to explore towns, markets, or local restaurants
  • Rooms are functional but dated and could use renovation - they are clean but not luxurious by international all-inclusive standards
  • Getting to Cayo Largo requires a domestic charter flight from Havana or another Cuban city, adding complexity and cost to the journey
  • Currency and payment logistics in Cuba require planning ahead - travelers need to arrive with sufficient Cuban pesos or CUCs as ATM access is unreliable

Common Questions

How do you get to Starfish Cayo Largo and how hard is it?
Cayo Largo is accessible by domestic charter flight from Havana or connecting through other Cuban airports - there are no direct international flights. The trip adds a layer of logistics, but the flights are typically short (under an hour from Havana). Most guests book through Canadian or European tour operators who bundle the charter flight with the resort, which simplifies the process significantly.
Are the beaches actually as good as people say?
Yes, and this is consistently the point travelers are most emphatic about. Playa Sirena and Playa Paraiso are genuinely world-class - long stretches of fine white sand, shallow warm turquoise water, minimal crowds, and no vendors hassling you. The resort runs free shuttle buses to both beaches throughout the day. The hotel's own beachfront is narrower due to hurricane erosion, so plan to take the shuttles for the full experience.
How should I manage expectations around food?
Go in knowing the buffet will be repetitive and occasionally limited - Cuba's supply chain means the variety you'd find at a Mexican or Dominican all-inclusive simply isn't available here. Guests who arrive prepared for this consistently describe the food as 'fine' or 'decent,' and the dining rooms are clean and well-run. Pack some snacks if dietary variety matters a lot to you, and focus your energy on the beaches rather than the dining room.
Is Cayo Largo good for families with kids?
Yes, it's a very family-friendly environment. The kids club runs structured activities throughout the day, the beaches have calm shallow water that's ideal for young children, and the island itself is extremely safe with virtually no traffic or risks. The main limitation is that entertainment and activities are resort-contained - there's nowhere to take kids off-property for excursions.
What currency do I need and how does money work?
Cuba's currency situation requires planning ahead. Travelers should arrive with sufficient cash (Canadian dollars, Euros, or other accepted foreign currencies convert at the resort) and not rely on ATMs, which can be unreliable or out of service. Credit and debit cards from US banks do not work in Cuba at all. Most tour operator packages are fully all-inclusive, minimizing your need for cash on-site.

Google Rating

4(492 Google reviews)

Google Reviews

Nicolas P.
a month ago

For me it was one of the best relaxation time and went to the beach playa Sirena OMG just like heavenly perfect

Tristyn M.
a year ago

Most amazing week at Starfish! The workers are so kind and care so much about every guest. The entertainment crew was awesome, especially Damien and Dorris. They were so much fun and kept us safe every night that we went off the resort as well. The b...