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Star Palace Beach Hotel

Mazatlan, Mexico
4.3(2,952 reviews)
FamilyBrand: Hoteles Palace

Star Palace Beach Hotel earns its audience through location and energy rather than luxury. It sits on the beach in the Golden Zone, Mazatlan's tourist strip along the Pacific, and belongs to the local Hoteles Palace group alongside Oceano Palace, Luna Palace and Pacific Palace. Step out the front and the Malecon promenade, seafood restaurants and the Golden Zone's bars are all within walking distance. The all-inclusive plan covers food and drink from 7am to 1am, with the open bar running from 10am, plus nightly shows and an animation team that guests say keeps things fun without forcing anyone to join in.

Traveler Insights

Pros

  • +Beachfront in Mazatlan's Golden Zone on Avenida Camarón Sábalo, so the Malecon, seafood restaurants and the area's bars are right outside the door and most evenings out need no taxi
  • +Nightly entertainment is included in the all-inclusive plan, with live shows plus daytime activities like yoga, foam parties, contests, table games and beach volleyball, and the animation team gets credit for keeping energy up without being pushy
  • +Bar Oceana by the pool turns out wood-fired pizza and grilled food alongside the drinks, so you can eat and drink without leaving your lounger
  • +Rooms are spacious with large balconies, and the standard ocean-view rooms get genuinely impressive Pacific views and lots of light

Cons

  • −Street and nightlife noise from the Golden Zone carries into the hotel at night, and guests in city-view rooms report disruption well past midnight, especially on weekends
  • −A la carte portions are often called too small, and with only two specialty restaurants the menus start to feel repetitive over a week-long stay
  • −Juices and mixed drinks lean on artificial fruit flavorings, so anyone expecting fresh-squeezed options will be disappointed
  • −There is no swim-up bar: the pool bar is a walk-up spot, so do not book expecting to drink from the water

The practical side is better than the hotel's size suggests, with some caveats. There are four places to eat: the ocean-view Pelican buffet for all three meals, Sushi Market, Pacifica Terraza for beachfront seafood and seasonal local fish, and Bar Oceana by the pool for wood-fired pizza and grill. Despite what some listings imply, there is no swim-up bar. Guests still find a la carte portions small and the menus thin by the end of a week, and the artificially flavored juices and cocktails come up again and again. Ocean-view rooms get the views; city-view rooms get the Golden Zone's street noise, so ask for the ocean side or pack earplugs. Note too that the hotel sells a cheaper room-with-breakfast plan where restaurants and bars cost extra, so check which rate you are looking at.

Star Palace is best for budget-minded travelers and solo visitors who want a working all-inclusive base with real access to a Mexican city rather than a walled-off compound. Oceano Palace is a sister hotel, not a rival, so compare the two on room type and price; guests who want bigger resort infrastructure usually look at the larger chain properties further north along the beach. Off property, the Centro Historico, the cathedral and the Pino Suarez market are about six miles south, a 15 to 20 minute pulmonia or bus ride along the Malecon.

Common Questions

How bad is the noise at night from the street and nearby clubs?
It is a real issue for guests in city-view rooms. The Golden Zone is a lively entertainment strip, and noise from restaurants, music and traffic carries into the hotel, especially Thursday through Sunday nights. The standard ocean-view rooms are noticeably quieter, so request one at booking and bring earplugs as a backup. Midweek stays draw fewer complaints than weekends.
What exactly does the all-inclusive plan include?
The hotel's all-inclusive plan covers food and drinks from 7:00am to 1:00am, with the open bar running 10:00am to 1:00am, plus live shows, nightly entertainment, sports and recreational activities, and specialty restaurants by advance reservation. The hotel also sells a room-with-breakfast plan, where the buffet runs 7:00am to noon and restaurants and bars cost extra. Make sure the rate you book is the one you want.
Is there a swim-up bar?
No. The hotel's own pages list no swim-up bar. The poolside venue is Bar Oceana, a walk-up pizza, grill and cocktail spot next to the pool. It is the easiest place to grab a drink and a bite during a pool day.
Is the beach good, and is it private?
The hotel has direct beach access with palapas, but the sand is part of Mazatlan's public shoreline, as all Mexican beaches are, so vendors and locals use the same stretch. Expect more Pacific swell than on a Caribbean beach. Some guests enjoy the local color and others find the vendors intrusive.
Can I walk to the historic center from the hotel?
Not really. The Malecon runs in front of the Golden Zone, but the Centro Historico, the cathedral and the Pino Suarez market are about six miles south. The usual way down is a pulmonia (Mazatlan's open-air taxi) or the local bus, roughly 15 to 20 minutes. Restaurants, bars and shops in the Golden Zone itself are walkable from the hotel.

Restaurants (5)

TypeRestaurants
BuffetPelican Restaurant, La Terraza Restaurant (at Oceano Palace), Sunset restaurant (at Pacific Palace)
Japanese & sushiSushi market
SeafoodRestaurante Pacifica Terraza

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

  • Playa Norte
    Playa Norte
    9 min drive · 3.2 mi
  • Cliff Divers (El Clavadista)
    Cliff Divers (El Clavadista)
    14 min drive · 5.7 mi
  • Gran Acuario Mazatlán
    Gran Acuario Mazatlán
    9 min drive · 3.5 mi
  • Mazatlán Malecón
    Mazatlán Malecón
    11 min drive · 4.3 mi
  • Playa Cerritos
    Playa Cerritos
    13 min drive · 5.5 mi
  • Mazatlán Cathedral
    Mazatlán Cathedral
    13 min drive · 5.3 mi
More things to do (24)
  • Whale watching cruise (December to March) · excursion2 min drive · 0.8 mi
  • El Cid Marina · marina2 min drive · 0.8 mi
  • Playa Brujas · beach13 min drive · 5.3 mi
  • Sunset cruise · excursion2 min drive · 0.8 mi
  • Playa Sábalo · beach2 min drive · 0.7 mi
  • Deer Island (Isla de Venados) boat and snorkel trip · excursion2 min drive · 0.8 mi
  • Bird-watching boat tour of the marina · excursion2 min drive · 0.8 mi
  • Sea Shell City · museum4 min drive · 1.6 mi
  • Playa Gaviotas · beach4 min drive · 1.7 mi
  • El Cid Golf & Country Club · golf6 min drive · 1.6 mi
  • Marina Mazatlán · marina6 min drive · 2.2 mi
  • Fuerte 31 de Marzo · historic site13 min drive · 5.2 mi
  • Mazagua Water Park · water park13 min drive · 5.8 mi
  • Olas Altas Beach · beach14 min drive · 6.0 mi
  • Old Mazatlán (Plazuela Machado) · town14 min drive · 5.6 mi
  • Museo de Arte de Mazatlán · museum15 min drive · 5.7 mi
  • Museo Arqueológico de Mazatlán · museum15 min drive · 5.7 mi
  • Teatro Ángela Peralta · historic site15 min drive · 5.7 mi
  • Observatorio 1873 · museum20 min drive · 6.8 mi
  • Museo Nacional de la Ballena (MUNBA) · museum20 min drive · 6.8 mi
  • El Faro Lighthouse · viewpoint20 min drive · 7.7 mi
  • Mirador Puente de Cristal · viewpoint20 min drive · 7.7 mi
  • El Verde Camacho Turtle Sanctuary · wildlife40 min drive · 22 mi
  • Estrella del Mar Golf Course · golf50 min drive · 27 mi

Amenities

Yoga Classes
Nightclub
Room Service
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Gym
Beach

Style & Rooms

Atmosphere

QuaintCity View

Google Reviews★ 4.3 · 2,952 reviews

grethe B.
2 years ago

“Had an amazing time. Very nice and friendly staff..wonderful meals at the sunset with the chef making themed 5 course meals. Management very approachable to rectify any concern and working hard to make each guest feel appreciated. Local hot spots wit...”

Abigail A.
6 years ago

“The room was clean, the pool was gorgeous, it was right next to the ocean, and the location was fantastic. However, at night the music outside was so loud and the beds were uncomfortable so my husband and I could not sleep very well. Also, found some...”

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