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Hyatt Ziva Puerto Vallarta

Puerto Vallarta, Mexico
4.5(3,939 reviews)
FamilyBrand: Hyatt

Hyatt Ziva Puerto Vallarta sits in its own cove on Las Estacas Beach on the southern side of Banderas Bay, with 335 suites that all look at the ocean. Playa Hotels & Resorts finished a $20M renovation here in April 2025 that went straight at the old complaint about tired rooms: all 244 North Tower rooms got new AC, woodwork, Smart TVs, Nespresso machines and new glass doors and balconies. The same project refurbished the lobby and the pickleball courts, rebuilt the KidZ Club, and added Tamari, an Asian-fusion restaurant with teppanyaki tables. Hyatt bought Playa itself in 2025, so this is now a Hyatt-owned operation as well as a Hyatt-branded one.

Traveler Insights

Pros

  • +Its own private cove with 1,250 feet of beachfront on Las Estacas Beach, so the swimming is calmer than the open-ocean stretches most Puerto Vallarta hotels face
  • +A $20M renovation finished in April 2025 redid all 244 North Tower rooms with new AC, woodwork, Smart TVs, Nespresso machines and new sliding glass doors and balconies
  • +Tamari, the Asian-fusion restaurant added in the renovation, has teppanyaki tables, sushi and its own bar, and Melanzane now adds Italian with an antipasto bar by day and fine dining at night
  • +Ten bars, restaurants and lounges for 335 suites, plus 24-hour in-suite dining included, which is a lot of choice for a resort this size

Cons

  • −Food consistency is the recurring complaint outside the headline restaurants: some meals impress and some do not
  • −Cabanas are a paid extra booked through the concierge, and traveler forums describe a visible two-tier feel around the pools as a result
  • −Spa treatments at VitaMar are priced well above what the rest of Puerto Vallarta charges, and the upsell is persistent
  • −Service swings between excellent and indifferent depending on who you get, which stings more at this price

The dining is deeper than the resort's size suggests. The operator counts 10 bars, restaurants and lounges: Tamari, the Vivaz buffet, Blaze (a seaside grill doing American and Mexican), Melanzane for Italian, Fresco grab-and-go by the activities pool, the Deli coffee shop and The Terrace rooftop, plus Playa Bar and Bar Tortugas for adults, the Pool Bar with swim-up seating, and Hyghlightz Sports Bar, which goes adults-only after 10pm. In-suite dining is included around the clock. There are four infinity pools and a kiddies pool, two of the pools adults-only, and the gym runs 6am to 10pm with daily classes. The weak spots are the familiar ones: service quality depends on who you get, some venues close on certain days, and cabanas, lobster, steak upgrades and the spa all cost extra.

This resort suits World of Hyatt members who want to earn or burn points on a Pacific beach, families who want a kids club without giving up adults-only space, and couples drawn to the swim-up suites. It sits at the upper end of Puerto Vallarta all-inclusive pricing, so compare it with Dreams Puerto Vallarta nearby and with the Caribbean Zivas if water color matters more than a town worth visiting. From here the Malecon, Zona Romantica, whale watching in winter, sea turtle releases and jungle trips up the coast toward Mismaloya are all close.

Common Questions

What changed in the 2025 renovation?
Playa Hotels & Resorts completed a $20M renovation in April 2025. All 244 North Tower rooms got new air conditioning, woodwork, Smart TVs, Nespresso machines and upgraded sliding doors and balconies, the lobby was refurbished, the existing pickleball courts were upgraded, the KidZ Club was rebuilt with a jungle theme and Tamari opened. Melanzane, the Italian restaurant that was planned as a second phase, is now operating.
Is the beach at Hyatt Ziva Puerto Vallarta good for swimming?
Better than most in Puerto Vallarta. The resort has its own cove with about 1,250 feet of beachfront, which takes the edge off the Pacific waves that make swimming hard at many open-bay hotels. It is still Pacific water, so expect a deeper blue and cooler temperatures than the Caribbean.
How many restaurants and bars are there?
The operator lists 10 venues in all. Restaurants are Tamari (Asian with teppanyaki and sushi), the Vivaz buffet, Blaze (seaside grill), Melanzane (Italian) and Fresco grab-and-go, with the Deli for coffee and snacks and The Terrace rooftop. Bars are Playa Bar and Bar Tortugas for adults, the Pool Bar with swim-up seating, and Hyghlightz Sports Bar. Teppanyaki tables need a reservation through the culinary concierge.
Does it work for families and couples at the same time?
Mostly yes. Families get the KidZ Club for ages 4 to 12 and a kiddies pool, while couples have two adults-only pools, an adults swim-up bar and an adults-only swim-up room category. The sports bar also turns adults-only after 10pm.
Can I use World of Hyatt points here?
Yes. Stays earn World of Hyatt points and the resort can be booked on points, which is one of the main reasons loyalty members pick it. Award pricing moves with the season and the room type, so check the current rate before assuming points beat cash.
What is there to do off the resort?
Puerto Vallarta is one of the few Mexican all-inclusive destinations where leaving the resort pays off. The Malecon and Zona Romantica are a short taxi ride away, whale watching runs in winter, and the resort offers seasonal sea turtle excursions. Sayulita and the jungle south toward Mismaloya make good day trips.

Restaurants (5)

TypeRestaurants
BuffetVivaz Buffet
MexicanCasa Grande
ItalianMelanzane
AsianTamari
American & grillBlaze

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

  • Zona Romántica
    Zona Romántica
    5 min drive · 2.0 mi
  • Los Muertos Beach
    Los Muertos Beach
    6 min drive · 2.0 mi
  • Water taxi to Yelapa
    5 min drive · 1.7 mi
  • Marina Vallarta
    Marina Vallarta
    13 min drive · 7.0 mi
  • Conchas Chinas Beach
    Conchas Chinas Beach
    3 min drive · 0.7 mi
  • Our Lady of Guadalupe Church
    Our Lady of Guadalupe Church
    5 min drive · 2.2 mi
More things to do (24)
  • Whale watching (December to March) · excursion13 min drive · 7.0 mi
  • Sunset sail from Marina Vallarta · excursion13 min drive · 7.0 mi
  • Las Caletas beach day trip · excursion13 min drive · 7.0 mi
  • Splash Water Park · water park25 min drive · 12 mi
  • Camarones Beach · beach8 min drive · 3.2 mi
  • Playa Palmares · beach4 min drive · 2.1 mi
  • Mismaloya Beach · beach11 min drive · 5.7 mi
  • Playa Colomitos · beach13 min drive · 7.9 mi
  • Boca de Tomatlán · town14 min drive · 8.5 mi
  • Puerto Vallarta Malecón · town6 min drive · 2.4 mi
  • Amapas Beach · beach3 min drive · 0.9 mi
  • Isla Río Cuale · nature5 min drive · 1.9 mi
  • Los Arcos snorkel trip · excursion5 min drive · 1.7 mi
  • Olas Altas Beach · beach6 min drive · 2.1 mi
  • Faro de Matamoros · viewpoint6 min drive · 2.2 mi
  • Las Gemelas Beach · beach6 min drive · 3.2 mi
  • Museo Histórico Naval · museum6 min drive · 2.5 mi
  • Mirador La Cruz · viewpoint7 min drive · 2.8 mi
  • Los Arcos Viewpoint (Mismaloya) · viewpoint8 min drive · 4.6 mi
  • Playa Los Tules · beach9 min drive · 4.5 mi
  • Playa Las Glorias · beach10 min drive · 4.3 mi
  • Playa de Oro · beach11 min drive · 5.5 mi
  • Vallarta Zoo · wildlife12 min drive · 6.2 mi
  • Palo María Waterfall · nature12 min drive · 2.9 mi

Amenities

Heated Swimming Pool
Adults-Only Pool
Fishing
Babysitting
Diving
Tennis
Kids Club
Swim-Up Bar
Show 6 more amenities
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

BusinessQuiet

Room upgrades

Adults-Only RoomsSwim-Up RoomsPlunge Pool Rooms

Google Reviews★ 4.5 · 3,939 reviews

Billy P.
a week ago

“We had an absolutely incredible experience at Hyatt Ziva Puerto Vallarta, and we couldn’t have asked for a more perfect place to celebrate our wedding. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared fo...”

Mokshada
a month ago

“This hotel is truly amazing! The service, the food, the location, the beach, and the hotel itself are all top tier. We really loved this hotel and would love to go back again. We really appreciated the amazing service we recived from all the staff, i...”

Syed J.
a month ago

“Their beach dinner experience (raw bar) was exceptional especially bcz the sunsets in puerto Vallarta are amazing. The pistachio ice cream and the tiramisu desert at their Italian restaurant was so good it reminded us of our visit to Florence and the...”

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