Dreams Riviera Cancun Resort & Spa
Family-friendly resort in Puerto Morelos. Family, Family Resort.
Atmosphere
Room Upgrades
Amenities
Traveler Insights(162 discussions)
Dreams Riviera Cancun consistently earns travelers's highest food praise in the Dreams portfolio. Multiple independent reviewers use similar language — 'omg the food' is practically a catchphrase in threads about this resort. For an all-inclusive where you'll eat 15–20 meals on property, this matters more than almost any other metric. The resort sits in Puerto Morelos, the quiet stretch between Cancun and Riviera Maya, giving it a more relaxed, nature-integrated feel than Hotel Zone properties.
The sister-resort dinner access is a genuine differentiator. From 6pm to 1am, guests can walk over to Secrets Riviera Cancun (adults-only sister resort), Dreams Sapphire, or Dreams Jade to eat dinner and experience their entertainment. In practice this means access to four different resort environments and multiple additional restaurant options at no extra cost — a unique feature of this specific Dreams cluster.
This is a family resort where couples consistently report having great trips. The balance between family activity and couple-focused relaxation is better calibrated here than at many comparable properties. Couples who want adults-only should book Secrets Riviera Cancun next door — but the dinner exchange access means either booking still gets you some of the same experience.
Pros
- +Food quality is among the most praised in the Dreams portfolio — 'the food, omg the food' appears across multiple reviews
- +Dinner exchange access with sister resorts: Secrets Riviera Cancun (adults only), Dreams Sapphire, and Dreams Jade from 6pm–1am
- +Great for couples without kids despite being a family resort — the atmosphere is balanced not chaotic
- +Laid-back area of Puerto Morelos — between Cancun and Riviera Maya, quiet and not urban
- +Excellent service culture with staff specifically praised by name in reviews
- +Good beach in Puerto Morelos area with reasonable seaweed management
- +Activity programming covering both family and couples interests
- +Night shows and entertainment included
Cons
- −Family resort means children present everywhere — no adults-only escape on property
- −Puerto Morelos location means distance from Cancun's Hotel Zone nightlife
- −Not the most modern resort — property shows some age
- −Cannot access all restaurants at sister resorts during day — only evening access 6pm–1am
- −Seaweed (sargassum) can affect beach May–October in this area
- −Budget for Preferred Club if you want the best experience — base rooms get more complaints
- −Pool chairs fill up early during peak season
- −Some reports of declining quality as an older Dreams property
Common Questions
Google Rating
Google Reviews
“My husband and I opted to change our trip from Jamaica (due to outbreak) to Mexico. We were hesitant to book this resort due to some other poor reviews on food but have heard great things about Dreams resorts so we decided to just go for it. We had a...”
“I absolutely loved our stay at this hotel last summer. So many good memories. We stayed in an ocean front suite and the view from the room and balcony was absolutely breathtaking and unforgettable. Pictures didn't do it justice. We were in the Prefer...”
“This was my first time at an all inclusive resort and WOW did dreams Rivera set the bar very high! I am very impressed with the food, service, and activities they offered. The food is good. Not amazing, but definitely above average (the French cuisi...”