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Sheraton Buganvilias Puerto Vallarta

Puerto Vallarta, Mexico
4.4(8,217 reviews)
FamilyBrand: Sheraton

Sheraton Buganvilias sits at an interesting intersection: a proper international hotel brand (with all the Bonvoy loyalty benefits) that also sells an all-inclusive plan, in one of Mexico's most authentic and walkable resort cities. For Bonvoy points holders, the redemption value here can be excellent, and the Hotel Zone location means you can walk to real Puerto Vallarta culture rather than being trapped in a resort enclave. The property was renovated top to bottom in a project that finished in late 2017, covering all 473 rooms, the lobby, the six restaurants and the spa.

Things to Know

  • Max 3 per Room

Traveler Insights

Pros

  • +Marriott Bonvoy points earning and redemption - using points for a Puerto Vallarta beach stay, with the all-inclusive plan added on, is one of the better Bonvoy values in Mexico
  • +Gaviotas, the a la carte Mexican restaurant, was named Latin America's Best Fine Dining Hotel Restaurant at the World Culinary Awards in both 2024 and 2025 and holds a AAA Four Diamond rating - a kitchen you would not expect from a convention Sheraton
  • +Six restaurants and four bars for a 473-room hotel: La Villita for breakfast with live mariachi, Alfresco Trattoria for Italian, Pescador for bay-side seafood, Punta Sal Sea & Grill, Gastro Bar Embarcadero and Gaviotas
  • +Puerto Vallarta Hotel Zone location with walkable access to the Malecon, downtown restaurants and the Zona Romantica nightlife district

Cons

  • −Not a true all-inclusive, and this is the complaint 2026 guests repeat almost word for word: the plan is an optional add-on with a three-night minimum, most guests are on room-only or breakfast rates, and anyone expecting Secrets- or Dreams-style coverage leaves unhappy
  • −The convention center identity means corporate groups and conferences can fill the lobby, restaurants and pool and change the atmosphere for the week
  • −The Hotel Zone setting is busy and somewhat urban - this is not a secluded resort environment
  • −Limited entertainment programming compared to dedicated all-inclusive brands like Secrets, Dreams or Iberostar

The kitchen is the surprise. Gaviotas, the a la carte Mexican restaurant, won Latin America's Best Fine Dining Hotel Restaurant at the World Culinary Awards in 2024 and again in 2025, and 2026 guests praise the renovated restaurants and the breakfast buffet at La Villita, mariachi included. The weakness is the plan, not the food: the all-inclusive is an optional add-on with a three-night minimum, most of the hotel is on room-only or breakfast rates, and the most consistent complaint in 2026 reviews is that this is not a true all-inclusive. Travelers who book it as a good hotel with an AI option tend to be happy; those expecting Secrets-level coverage are the ones who are not. The convention calendar is worth checking too, since a large corporate event changes the feel of the pool and lobby.

Sheraton Buganvilias is right for Bonvoy points holders who want a Puerto Vallarta stay at strong value, travelers who want the city's walkable character combined with resort amenities, and business travelers extending a conference stay into a leisure one. Dedicated all-inclusive seekers in Puerto Vallarta will find fuller inclusions at Hyatt Ziva Puerto Vallarta or the Dreams properties, though neither has a restaurant with Gaviotas' awards.

Common Questions

Is using Bonvoy points at Sheraton Buganvilias good value?
Yes - this is consistently cited as one of the better Bonvoy redemptions in Mexico. A points stay with the all-inclusive plan added on, with the Sheraton's beachfront and pool facilities, is strong value for members who have accumulated points through Marriott stays or credit card spend. Booking direct as a Bonvoy member (membership is free) also gets you complimentary in-room Wi-Fi. Book as early as possible for peak-season availability on points.
How does the all-inclusive plan work here?
It is an add-on, not the default. The plan carries a three-night minimum and covers meals, drinks including alcohol and taxes; the hotel's More Days More Moments promotion, valid for travel through December 20, 2026, lets up to two children aged 0 to 12 stay free or two-for-one on the plan. Many guests skip it, stay on a room or breakfast rate and eat in town, which is why 2026 reviews keep repeating that this is not a true all-inclusive.
Is Puerto Vallarta Hotel Zone actually walkable?
Yes, genuinely. The Malecon waterfront boardwalk, downtown Puerto Vallarta's church and restaurants, and the famous Romantic Zone (Zona Romantica) with its excellent dining and gay-friendly nightlife are all accessible on foot or by a short taxi ride. This is one of Puerto Vallarta's real advantages over isolated Riviera Nayarit resorts - the city has genuine character worth exploring.
How is the food at Sheraton Buganvilias?
Better than the brand suggests. Gaviotas, the a la carte Mexican restaurant, was named Latin America's Best Fine Dining Hotel Restaurant at the World Culinary Awards in 2024 and 2025 and carries a AAA Four Diamond rating; Alfresco Trattoria, Pescador and Punta Sal cover Italian, seafood and grill, and the La Villita breakfast buffet comes with live mariachi. Guests in 2026 call most of the renovated restaurants excellent. The caveat is coverage rather than quality: unless you add the optional plan, every one of those meals is on your bill.
How does the convention center use affect leisure guests?
When a large conference is in house, the lobby, restaurants and pool areas can fill with corporate attendees on different schedules and with different priorities than leisure guests. The vibe changes meaningfully. Travelers recommend checking for conference periods before booking and either avoiding them or managing expectations accordingly.
How does Sheraton Buganvilias compare to Hyatt Ziva Puerto Vallarta?
Hyatt Ziva Puerto Vallarta is a dedicated all-inclusive, so everything is covered and the resort is built around that model. Sheraton Buganvilias wins on Bonvoy loyalty benefits, the walkable Hotel Zone location, dog-friendliness and the award-winning kitchen at Gaviotas, but its all-inclusive is an optional three-night-minimum add-on rather than the core product. The choice usually comes down to loyalty program and whether you want urban walkability with the option of eating out, or a fully inclusive stay in a more secluded setting.

What's nearby

  • Zona Romántica
    Zona Romántica
    5 min drive · 1.9 mi
  • Los Muertos Beach
    Los Muertos Beach
    6 min drive · 2.4 mi
  • Water taxi to Yelapa
    5 min drive · 2.2 mi
  • Marina Vallarta
    Marina Vallarta
    6 min drive · 3.5 mi
  • Conchas Chinas Beach
    Conchas Chinas Beach
    8 min drive · 3.2 mi
  • Our Lady of Guadalupe Church
    Our Lady of Guadalupe Church
    4 min drive · 1.6 mi
More things to do (24)
  • Whale watching (December to March) · excursion6 min drive · 3.5 mi
  • Sunset sail from Marina Vallarta · excursion6 min drive · 3.5 mi
  • Las Caletas beach day trip · excursion6 min drive · 3.5 mi
  • Splash Water Park · water park15 min drive · 8.5 mi
  • Camarones Beach · beach2 min drive · 0.7 mi
  • Playa Palmares · beach12 min drive · 5.8 mi
  • Mismaloya Beach · beach20 min drive · 9.3 mi
  • Boca de Tomatlán · town25 min drive · 12 mi
  • Puerto Vallarta Malecón · town3 min drive · 1.3 mi
  • Playa Los Tules · beach3 min drive · 1.0 mi
  • Playa Las Glorias · beach3 min drive · 0.8 mi
  • Museo Histórico Naval · museum4 min drive · 1.4 mi
  • Playa de Oro · beach4 min drive · 2.0 mi
  • Mirador La Cruz · viewpoint4 min drive · 1.4 mi
  • Faro de Matamoros · viewpoint5 min drive · 1.7 mi
  • Isla Río Cuale · nature5 min drive · 1.9 mi
  • Olas Altas Beach · beach5 min drive · 1.9 mi
  • Los Arcos snorkel trip · excursion5 min drive · 2.2 mi
  • Evening show and dinner at Las Caletas · excursion6 min drive · 3.5 mi
  • Sport fishing charter · excursion6 min drive · 3.5 mi
  • Estero El Salado · nature6 min drive · 3.1 mi
  • Amapas Beach · beach7 min drive · 3.0 mi
  • Marina Vallarta Golf Club · golf10 min drive · 4.7 mi
  • Las Gemelas Beach · beach13 min drive · 6.8 mi

Amenities

Horseback Riding
Pets Allowed
Heated Swimming Pool
Babysitting
Tennis
Kids Club
Swim-Up Bar
Room Service
Show 5 more amenities
Free Wi-Fi
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

ValueBusiness

Google Reviews★ 4.4 · 8,217 reviews

Trish S.
2 weeks ago

“I’ve stayed at the Sheraton Buganvilias three times this year, and every visit has been fantastic. The staff is genuinely warm and always goes out of their way to make you feel taken care of. The rooms are consistently clean and comfortable, and the...”

Andre D.
2 months ago

“We travel often and rarely write reviews, but this trip was different. We spent a week at the Sheraton Resort, and while the food, accommodations, and amenities were exactly what one would expect from a reputable all-inclusive, it was the staff who...”

Robert L.
2 months ago

“We arrived today at 4pm and hung around the pool for a few drinks with our friends Gama, Mariano and Marco. Always fantastic service by the pool. Then a quick shower and a visit to the lobby bar. I missed our server’s name but simply awesomely attent...”

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