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Bahia Principe Explore Tulum

Akumal, Mexico
4.6(24,814 reviews)
FamilyBrand: Bahia Principe

Bahia Principe Explore Tulum is the family hotel of the four-property Bahia Principe complex in the Akumal to Tulum stretch of the Riviera Maya, and the single most useful thing to know about it is what the name change did and did not mean. The hotel was Bahia Principe Grand Tulum until the chain's 2026 reorganisation into Explore (families and groups) and Escape (adults-only), which also brought Bahia Principe into Hyatt's inclusive fold so stays earn World of Hyatt points. The $40 million ORIGIN renovation that rebuilt the lobby, main pool, theater and rooms around Mayan iconography happened earlier, reopening the hotel in November 2020. Reviews from 2021 onward describe the property you will actually stay in; the 2026 news is a sign out front, not a refurbishment.

Traveler Insights

Pros

  • +Your dining options are not limited to this hotel. The rate includes the themed restaurants and common areas of Bahia Principe Explore Coba and the restaurants at Bahia Principe Explore Akumal, with a free shuttle running between the hotels, so the complex puts 15 restaurants and 11 bars within reach of one wristband
  • +Seven venues on this property: the Yucatan main buffet, two specialty buffets (Gran Tortuga for steak, Tequila laid out as a traditional Mexican market), two a la cartes (Thali for Indian, Don Pablo for gourmet) and two snack bars. The Truck Beach Food runs 10:30am to 6pm and then again from 10pm to 7am, so there is food in the middle of the night
  • +The kids side is real infrastructure, not a room with crayons. The Zama Kids Zone is a Mayan-themed area with its own children's water park, bumper cars and slides, archaeology-style play and craft workshops, with activities grouped by age and supervised throughout
  • +Teenagers get their own space too: video games, team challenges and organised sport including football, beach volleyball, tennis and ping pong

Cons

  • −The big renovation is old news, not new. The $40 million ORIGIN overhaul reopened this hotel in November 2020, and the brand's own fact sheet is headed 'renovated in 2020'. What changed in 2026 was the name: Bahia Principe Grand Tulum became Bahia Principe Explore Tulum in the chain's Explore and Escape reorganisation, which also brought it into Hyatt's orbit so stays now earn World of Hyatt points. Judge the rooms as a 2020 product with six seasons of wear, not a fresh build
  • −Only three a la carte dinners are included per week of stay, they need a reservation, and semi-formal dress applies (no swim or exercise shorts, and Don Pablo asks men for a sleeved shirt and long trousers). With just two a la cartes on this property, a full week means leaning on the buffets or using the shuttle to Coba and Akumal
  • −A fair amount sits outside the wristband. Premium beverages are on the extra-charge list, so the included pour is the house tier at the lobby and pool bars. The headline Origen show also carries an additional cost and is booked on site, free only for children under four. So do themed dinners, scuba and sailing, catamaran and fishing trips, anything motorised, spa treatments, babysitting, extra beds and professional photos
  • −Only one bar runs late. The Tulum Lobby Bar is open 10am to 1am, but Caracolas, Cangrejo and La Isla all shut at 6pm. Evenings happen at the lobby bar, the over-18s casino or Hacienda Dona Isabel's themed shows, and the hotel lists no disco of its own

What you get is 774 rooms, four pools with a swim-up bar, direct beach access and seven places to eat, and then considerably more than that, because the rate includes the themed restaurants and common areas of Bahia Principe Explore Coba and the restaurants at Bahia Principe Explore Akumal, reached by a free inter-hotel shuttle. Across the complex that is 15 restaurants and 11 bars. On this property the Yucatan buffet handles all three meals, Gran Tortuga and Tequila are specialty buffets for steak and a Mexican market spread, Thali and Don Pablo are the two a la cartes, and The Truck Beach Food covers late-night hunger from 10pm to 7am. The catch is the allowance: three a la carte dinners per week of stay, reservation required, semi-formal dress. Included drinks are the house tier, with premium brands charged extra, and only the lobby bar stays open past 6pm. Families are the clear priority, with the Zama Kids Zone and its own water park, bumper cars and slides, workshops and age-grouped supervised programming, a Teens Club with video games and organised sport, a free hour a day each of paddleboards, kayaks, tennis and snorkel gear, and a yoga, pilates, zumba and water polo roster for the adults.

This is a solid, large-scale family all-inclusive at a sensible price rather than a boutique or a luxury play. In October 2026 the brand's own site was quoting rooms from the low $200s to the high $300s per room per night, which for an all-inclusive sleeping three or four is good math. Golfers get a genuine draw in PGA Riviera Maya on the complex, 27 Robert Trent Jones II holes carved into a limestone quarry, with discounted green fees and free transport. The one thing to set expectations on is the setting: this is jungle-and-beach highway Riviera Maya, 28 km from the nearest town and 92 km from Cancun airport, with Akumal Bay and its turtle snorkeling nearby as a paid excursion rather than something on the resort's own sand. If you want Tulum town's beach clubs and cenotes on foot, this is the wrong base. If you want a self-contained week where the kids have somewhere to be and the dining options run across three hotels, it is a strong one, and Bahia Principe Explore Coba next door is the cheaper way into the same complex.

Common Questions

What is included, and what will I end up paying for?
Included: all meals and drinks at the lobby and pool bars, the buffets, three a la carte dinners per week with a reservation, four pools and the swim-up bar, loungers, umbrellas and towel service at pool and beach, free Wi-Fi throughout, the Zama Kids Zone and its water park, the kids, teens and family entertainment programmes, the Mayan-themed night shows, fitness, yoga and non-motorised water sports (a free hour a day each of paddleboards, kayaks, tennis and snorkel gear), 24-hour guest service, and access to Explore Coba's restaurants and common areas plus Explore Akumal's restaurants with a free shuttle. Extra: premium beverages, the Origen show, themed dinners, scuba with PADI, sailing lessons, catamaran and fishing trips, anything motorised, spa treatments, babysitting for children up to 12, extra beds, laundry, premium Wi-Fi, medical services and photography.
How do the restaurant reservations actually work?
The rate includes three a la carte dinners for each week of your stay, and each one needs a reservation. Bahia Principe's app is the place to book activities, shows and dinners, so download it before you travel rather than queueing at a desk. Semi-formal dress is required at the a la cartes: no swimming or exercise shorts, and Don Pablo asks men for a sleeved shirt and long trousers. The buffets only ask for footwear and a shirt or cover-up. Since this hotel has only two a la cartes of its own, Thali and Don Pablo, using the shuttle to Coba and Akumal is how you get variety across a week.
Has the resort been renovated recently, and why did the name change?
These are two separate events and they are often run together. The comprehensive $40 million ORIGIN renovation, which rebuilt the main lobby, the main pool, the wet bar and sundeck, the theater and the rooms and added the Zama Kids Zone, reopened the hotel in November 2020. The name change came in 2026, when Bahia Principe reorganised its portfolio into Explore for families and groups and Escape for adults-only, retiring the Grand and Luxury tiers; the hotel's own page now reads 'Bahia Principe Explore Tulum, formerly Bahia Principe Grand Tulum'. The group also joined Hyatt's inclusive collection, so stays earn World of Hyatt points. Nothing physical changed in 2026, so weigh reviews from 2021 onward equally.
Is it near Tulum town, and how long is the drive from Cancun?
No, and this trips up a lot of bookings. The resort is at Km 250 of the Chetumal to Benito Juarez federal highway in the Akumal to Tulum stretch, with the nearest town 28 km (18 miles) away. Cancun airport is 92 km (57 miles), which is roughly 70 to 90 minutes depending on traffic, and Cozumel airport is 60 km. Tulum town's ruins, cenotes and restaurants need a taxi or an organised excursion. Bahia Principe sells round-trip transfers through Amstar if you would rather not arrange it yourself.
Can you see sea turtles, and what does the resort do environmentally?
Akumal Bay, which is what this area is known for among snorkelers, is nearby, but the turtle snorkeling there is a paid excursion from a public bay rather than something that happens on this resort's own beach, and guided access is now regulated. The resort's own pages describe the jungle setting, Mayan heritage and the chain's Eco-Bahia Foundation, which has run environmental projects in Mexico since 1999, but they do not describe a turtle nesting programme at this hotel. If turtle snorkeling is the reason for the trip, plan it as a half-day excursion and go early before the bay fills.
How does it compare with Bahia Principe Explore Coba?
Coba is the cheaper entry into the same complex with older buildings and fewer dining options of its own, and Explore Tulum is the newer and more polished of the two, with the Zama Kids Zone, the theater and the Origen show on its side. The important point is that you are not choosing between the two facilities so much as choosing a base: guests at either hotel can use the other's themed restaurants and common areas inside their rate, with a free shuttle running between them and on to the golf course. If the budget is tight, book Coba and walk or ride over for dinner. If you want the better rooms and the kids' facilities on your doorstep, pay the difference for Explore Tulum.

Restaurants (12)

TypeRestaurants
BuffetMain Restaurant Yucatan
MexicanTequila Restaurant
ItalianDolce Vita Restaurant (at Bahia Principe Explore Akumal), Portofino Restaurant (at Bahia Principe Explore Coba)
Teppanyaki / hibachiMikado Restaurant (at Bahia Principe Explore Coba)
SteakhouseKatok Restaurant (at Bahia Principe Explore Akumal)
SeafoodFrutos del Mar Restaurant (at Bahia Principe Explore Akumal)
Brazilian churrascariaRestaurant La Gran Tortuga
IndianThali Restaurant
International & fusionGourmet Don Pablo Restaurant, Ku’uk Restaurant (at Bahia Principe Explore Akumal), Le Gourmet Restaurant (at Bahia Principe Explore Coba)

From the resort's own dining pages. Only restaurants the resort lists are shown. All are covered by the all-inclusive rate, per the resort.

What's nearby

More things to do (24)

Amenities

Casino
Teen Lounge
Golf Course
Water Slides
Waterpark
Arcade
Babysitting
Nightclub
Show 11 more amenities
Diving
Tennis
Kids Club
Swim-Up Bar
Snorkeling
Water Sports Rentals
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

FamilyMid-Range

Room upgrades

2 Bedroom Suites

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