Bahia Principe Grand Tulum
Bahia Principe Grand Tulum is a family-friendly all-inclusive resort in Gran Bahia Principe, Mexico with 774 rooms. Amenities include Arcade, Babysitting, Beach, Buffet Dining and Casino. Travelers rate it 4.6/5 across 24,814 Google reviews.
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Traveler Insights(900 discussions)
Bahia Principe Explore Tulum — renamed from Bahia Principe Grand Tulum in March 2026 — enters this era as a substantially different product than the resort travelers reviewed for years. The property completed a comprehensive $40 million renovation built around a Mayan-culture-inspired 'Origin' concept and reopened in November 2025 with redone rooms, facades, and dining venues. The bones that earned it a loyal following are intact: food quality that surpasses what guests typically expect from the Bahia Principe brand, and environmental programs around sea turtle conservation that add a meaningful nature component. Multiple pools, a water park, and kids/teen clubs create a genuinely self-contained family vacation ecosystem.
The specialty restaurant situation requires strategic thinking from day one. Restaurants fill immediately upon guest arrival and remain booked throughout the week — guests who don't book their first morning lose access for most of their stay. The drink quality at the included all-inclusive level is a common complaint, with guests recommending budgeting $20-50 additional per day for premium cocktails at the separate bars. Some fees for activities that feel like they should be included also generate frustration.
Bahia Principe Explore Tulum is an excellent choice for families who want a complete, high-quality Riviera Maya all-inclusive experience with above-average food, strong kids' programming, and environmental consciousness — now with the added appeal of freshly renovated rooms and facilities. It competes directly with Grand Sirenis Riviera Maya (better snorkeling, similar food tier) and Barcelo Maya Beach (more beach options, slightly lower price). The 'Tulum' name is a marketing artifact — the resort is in Akumal, not Tulum town, which is a 30+ minute drive south.
Pros
- +Fresh off a comprehensive $40 million renovation — the resort reopened in November 2025 with a Mayan-culture-inspired 'Origin' concept covering rooms, facades, and dining venues
- +Excellent food quality with diverse options across multiple restaurants — consistently rated above Bahia Principe's other Mexico properties, and the dining venues were part of the recent makeover
- +Multiple food options and bars distributed throughout the resort — never far from a meal or drink regardless of where you are on property
- +Kids club, teen club, and a water park that entertains across age groups without requiring off-property excursions
- +Active beach and environmental conservation program — staff takes sea turtle protection seriously and guests appreciate the ecological commitment
- +Multiple pools across the large property give guests options for different atmosphere preferences
- +Located in the Riviera Maya's lush jungle corridor — more nature-adjacent than Cancun Hotel Zone properties
- +Large resort scale with activities that fill a week-long stay without repetition
Cons
- −Drink quality at the standard all-inclusive level is mediocre — guests routinely recommend budgeting extra for better cocktails
- −Specialty a la carte restaurants fill up immediately upon arrival — book on your first day or accept limited access for the rest of the week
- −Some activities carry additional fees despite the 'all-inclusive' label — read the fine print before expecting full inclusion
- −90+ minute drive from Cancun airport in the Akumal area — a meaningful transfer for guests flying into Cancun
- −Large resort scale can feel impersonal — it's a very big property and the crowd can dilute the service attention
- −The 'Tulum' name creates confusion for guests expecting Tulum-town proximity (the resort is in the Akumal area, not near Tulum town)
- −Weather exposure — the Riviera Maya gets genuine tropical storm activity that can affect beach conditions
- −Some package levels restrict restaurant access — confirm your inclusion level before booking
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Google Reviews
“12 of us went to Mexico and stayed at the Bahia Principe Grand Tulum. Everything was wonderful! Not a single issue. Bahia Principe Grand Tulum is a great family resort. It’s very spacious and spread out. At one end of the resort is the kids pool with...”
“We stayed at this resort with our family of four, along with my parents. My family had been to the Mayan Riviera before, but this was my parents’ first all-inclusive experience and first time in Mexico. We stayed in Building 9, while my parents upgra...”
“We had an amazing experience during our stay! A special shoutout to Carlos & Juan at the lobby bar, they provided excellent service and were so kind & joyful! We looked forward to seeing Carlos in particular every single night of our stay, he made us...”