Emotions by Hodelpa Puerto Plata 1
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Emotions by Hodelpa Puerto Plata

Puerto Plata, Dominican Republic
4.5(5,705 reviews)
Family

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Emotions by Hodelpa Puerto Plata is a family-friendly all-inclusive resort in Puerto Plata, Dominican Republic with 454 rooms. Amenities include Adults-Only Pool, Archery, Babysitting, Beach and Buffet Dining. Travelers rate it 4.5/5 across 5,705 Google reviews.

Price Range
$$
Rooms
454

Atmosphere

FamilyBusiness

Room Upgrades

Adults-Only RoomsSwim-Up RoomsFamily Suite

Restaurants (6)

TypeRestaurants
BuffetErgo's Buffet Restaurant
MexicanLolita Restaurant
ItalianAmici Restaurant
SeafoodBígaro Restaurant
Caribbean & localOrégano Restaurant
International & fusionAroma Gourmet Cuisine

From the resort's own dining pages, checked . Only restaurants the resort lists are shown.

Amenities

Adults-Only Pool
Archery
Babysitting
Beach
Buffet Dining
Casino
Diving
Family Vacation
Free Wi-Fi
Gym
Kids Club
Nightclub
Nightly Entertainment
Snorkeling
Spa
Swim-Up Bar
Tennis
Water Sports Rentals

Traveler Insights(920 discussions)

Emotions All Inclusive Puerto Plata is a mid-range all-inclusive that punches above its price point when things are running well. Hodelpa took over the former Playa Dorada property and relaunched it as Emotions in December 2017, and it sits on Playa Dorada, a proper golden-sand beach on Puerto Plata's north coast, ringed by the Robert Trent Jones designed Playa Dorada Golf Club. That location alone justifies booking here for many travelers. The resort draws a mix of Canadian and European package tourists looking for Caribbean sun without the Punta Cana price tag, and the entertainment program runs circles around many resorts at this price level; the animation team is one of the most consistently praised parts of any stay.

The practical experience is solid if unspectacular. Ergo's buffet runs from breakfast through dinner, and four dinner restaurants add real variety: Amici (Italian), Oregano (Dominican fusion), Lolita (Mexican) and Bigaro, a seafront seafood grill that costs extra. Milwaukee Bar pours beer until 2am, One Coffee handles espresso and Oak Wines does wine and cheese. There are several pools, and the adults-only room categories get their own pool, hot tub and bar, which is the quiet option if that matters to you. Front-line staff, from beach attendants to the entertainment team, get warm praise. The rough edges are room quality, which is genuinely inconsistent, and food safety, which comes up often enough in reviews to mention, though it is not unique to this property in the Dominican Republic.


This resort is a strong choice for value-focused travelers who put beach, pool and entertainment ahead of gourmet food and room luxury. It works particularly well for families, thanks to the kids club and family rooms, and for first-time visitors to the Dominican Republic who want an affordable introduction to Caribbean resort life. Compared with Punta Cana, you trade some dining sophistication and polish for a much lower price and a beach that holds its own. Off the resort, Puerto Plata has a real town with Victorian-era architecture, Ocean World Adventure Park and the cable car up Pico Isabel de Torres.

Pros

  • +Prime spot on Playa Dorada, which the resort bills as the longest and widest beach in Puerto Plata, with beach staff raking the sand each morning
  • +Entertainment team runs engaging activities around the pool all day and puts on varied nightly shows including dance performances, karaoke and audience games
  • +Four a la carte dinner restaurants on top of Ergo's buffet: Amici for Italian, Oregano for Dominican fusion, Lolita for Mexican and Bigaro, a seafront seafood grill
  • +Adults-only rooms and junior suites come with their own pool, hot tub and bar, so couples who book those categories get a quiet corner away from the family pools
  • +Swim-out rooms open straight onto a semi-private pool, and Deluxe Family Rooms add a living and dining area for families who need the space
  • +Staff members genuinely go out of their way to help guests feel welcome, and individual employees are praised by name across reviews
  • +Costs far less than comparable all-inclusives in Punta Cana, and the Playa Dorada Golf Club, a Robert Trent Jones design, wraps around the resort

Cons

  • −Room condition is inconsistent across the property: some guests find perfectly maintained rooms while others report musty odors or bathroom maintenance issues
  • −Food safety has been flagged in a subset of reviews, with some guest parties reporting stomach illness, so take standard all-inclusive food precautions
  • −Bigaro, the seafood grill on the water, carries an extra charge, and Aroma Gourmet and the Opus cocktail bar are reserved for the hotel's members
  • −Aggressive beach vendors from outside the resort occasionally make the beach less relaxing, especially for guests new to the Dominican Republic
  • −Service quality is inconsistent across departments: the entertainment staff earn strong praise while buffet service can be hit or miss
  • −The WiFi is free but unreliable in many room locations and can be frustratingly slow for remote work or video calls
  • −Some reports of unexpected charges on departure bills, so review your final invoice carefully before checking out

Common Questions

How does the beach compare to beaches in Punta Cana?
Playa Dorada is a long golden-sand beach on the Atlantic side of the island, cleaned by resort staff each morning. It feels more local than the manicured stretches in Punta Cana. Because it faces the open Atlantic, the water can be rougher on some days than Punta Cana's reef-sheltered beaches, so swimming conditions vary.
Is Puerto Plata a good destination compared to Punta Cana?
Puerto Plata is a different experience from Punta Cana. It has a more interesting city with historic architecture, Ocean World Adventure Park, and cable car rides up Pico Isabel de Torres. Tourist infrastructure is less developed, so it feels less packaged and more authentic. If you want maximum resort choice and polish, Punta Cana has more options.
What restaurants are included in the all-inclusive?
Ergo's buffet covers breakfast, lunch and dinner, and the dinner restaurants are Amici (Italian), Oregano (Dominican fusion) and Lolita (Mexican), all open 6pm to 10pm. Bigaro, the seafront seafood grill, has an extra charge, and Aroma Gourmet is reserved for the hotel's members. Bars include Milwaukee (open until 2am), One Coffee and Oak Wines.
Is this resort good for families with kids?
Yes. There's a kids club, Deluxe Family Rooms with a living and dining area, and an animation team that runs daytime activities for children. The pool areas can get crowded in peak season. The adults-only pool, hot tub and bar belong to the adults-only room categories, so families should not count on using them.
How do I get from Puerto Plata airport to the resort?
Gregorio Luperon International Airport (POP) is about 18 km east of Playa Dorada, and transfers usually take 15 to 20 minutes, one of the shortest airport runs in the country. The airport is small and can be slow to process arrivals. Most tour operators include transfers, and taxis wait at the airport at fixed rates.
Is it worth booking an adults-only room here?
For couples, usually yes. The Superior Adults Only rooms and Junior Suites Adults Only come with access to a private pool, hot tub and bar in an adults-only area, and the resort offers a 15-minute massage for US$30 per person with those rooms. It is the easiest way to get some quiet at what is otherwise a busy family resort.

Google Rating

4.5(5,705 Google reviews)

Google Reviews

Ednita J.
a week ago

“We had an amazing experience overall and truly enjoyed our stay. For entertainment, Andy , Elvin and Julio, were fantastic! We attended karaoke at The Stretch, and the energy was incredible. They kept everyone engaged, laughing, and having such a gr...”

Tony C.
a month ago

“We had a wonderful stay at Emotions. The property is beautiful, clean, and very well maintained. The staff were exceptionally friendly, professional, and always willing to help with a smile. Our room was comfortable and spotless, and the amenities e...”

Tara P.
a month ago

“Wonderful resort with modern and clean rooms. The staff is attentive and friendly. I went with my family between Christmas and New Years. Lots of activities and fun to be had. The food was good. We only ate what was included. We felt safe and would...”

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