Viva Heavens by Wyndham, A Trademark All Inclusive
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Viva Heavens by Wyndham, A Trademark All Inclusive is a family-friendly all-inclusive resort in Puerto Plata, Dominican Republic with 190 rooms. Amenities include Archery, Beach, Buffet Dining, Free Wi-Fi and Golf Course. Travelers rate it 4/5 across 1,243 Google reviews.
Seaweed & sargassum
Puerto Plata gets sargassum, typically worst June and July, in heavy years only.See the month-by-month guide →Restaurants (5)
| Type | Restaurants |
|---|---|
| Buffet | V Kitchen |
| Mexican | Puebla 222 |
| Italian | Rosmarino |
| Caribbean & local | Sofrito |
| International & fusion | Blend |
From the resort's own dining pages, checked . Only restaurants the resort lists are shown.
Amenities
Traveler Insights(620 discussions)
Viva Heavens by Wyndham occupies a clear lane in the Dominican Republic all-inclusive market: it's a budget-friendly, family-friendly resort where the staff consistently outperform the physical surroundings. It sits inside the gated Playa Dorada Resort Complex outside Puerto Plata, with the beach out front, a Robert Trent Jones Sr. golf course inside the complex and the sister resort Viva Tangerine in Cabarete open to guests through the chain's "Stay at 1, Play at 2" deal. The resort doesn't pretend to compete with the luxury end of Punta Cana, and guests who understand that tend to have a great time. One timing caveat: the resort ran improvement works through autumn 2026, closing the pool from August 31 to September 30, 2026 and refurbishing rooms in stages, so check what is finished before you book.
The daily experience is busy by design. The activity team runs trapeze, archery, a climbing wall, an introductory diving lesson, catamaran and windsurfing lessons, yoga and the usual water polo and beach volleyball, and kids go to Vivito's Club for themed parties, crafts and movies. Nights start with a themed show and move to a DJ party at La Placita, with foam parties, Holy Colors, a beach White Party and Neon Nights on the calendar. Five restaurants (V Kitchen buffet, Blend, Rosmarino on the beach, Puebla 222 and Sofrito for Dominican food) plus the coffee shop give enough rotation for a week, though the a la carte venues need booking through the app or Guest Services. Rooms come with a mini-fridge stocked with soft drinks on arrival. The trade-offs are older rooms in the blocks not yet refurbished, seaweed on the beach at times, and ocean water that is not the Dominican Republic's clearest.
Viva Heavens is the right pick for value-minded families, groups on a shared budget, or anyone wanting to explore Puerto Plata without paying Punta Cana prices, with the resort's own October 2026 offers starting around $78 to $85 per person per night. Day trips run to the Puerto Plata cable car and old town, the coral islet of Cayo Arena and, farther afield, Los Haitises National Park. If pristine, swimmable Caribbean water and freshly modern rooms are priorities, you'll likely be happier elsewhere. If staff who make you feel welcome, a packed activity schedule and easy beach access at a price that doesn't hurt matter more, Viva Heavens delivers.
Pros
- +Exceptional staff warmth that regularly surprises guests; multiple travelers describe the service as the best they've encountered across all their Dominican Republic trips, and it is the thing recent reviewers still praise most
- +A newer on-site coffee shop pours lattes, cappuccinos and espresso with pastries, included in the package, which is a genuine perk at a budget-tier all-inclusive
- +Set inside the gated Playa Dorada Resort Complex with the beach on the doorstep and the complex's 18-hole Robert Trent Jones Sr. golf course at special guest rates; Puerto Plata's airport (POP) is about 20 minutes away and Santiago's Cibao (STI) about 40
- +Five restaurants to rotate through: V Kitchen for buffet breakfast and lunch, Blend for international fusion, Rosmarino for Italian on the beach, Puebla 222 for Mexican and Sofrito for Dominican cooking
- +The included activity list goes well past pool games: trapeze, archery, a climbing wall, an introductory diving lesson, catamaran and windsurfing lessons, TRX classes, tennis, basketball, water polo and morning and evening yoga
- +The Viva Vibe party calendar is the resort's calling card: foam parties, Holy Colors, a White Party on the beach, a daytime Candy Shop Party, Neon Nights, and a DJ party at La Placita after the nightly show
- +"Stay at 1, Play at 2" gives guests access to sister resort Viva Tangerine in Cabarete, a kitesurfing town with a livelier beach scene (transport there is not included)
- +Price point is one of the most accessible all-inclusive rates in the Dominican Republic, with the resort's own October 2026 offers starting around $78 to $85 per person per night, making it an easy first all-inclusive or budget return trip
Cons
- −Improvement works hit 2026 stays: the resort's own page announced the pool closed for improvements from August 31 to September 30, 2026, guests reported arriving to find no pool open without warning, and anyone booking for late 2026 should confirm with the resort that the pool and their room block are finished
- −Room refurbishment is rolling, so you can land in an older, not-yet-renovated room; a recent guest reported a persistent mildew smell and had to change rooms over insects
- −Beach seaweed management is inconsistent; guests report seaweed accumulating on the sand and in the water and sometimes left uncleared for days
- −The a la carte restaurants must be booked through the resort app or Guest Services, and large parties of 15 to 20 have struggled to be seated together
- −Rooms close to La Placita and the show stage can be loud; the DJ party runs nightly after the show, so sleeping early is hard in that part of the resort
- −The ocean is described as murky and less swimmable than top-tier Dominican Republic beach resorts, better for wading and kayaking than open-water swimming
- −Spa treatments and the padel court cost extra, and there are few premium upgrade options compared to higher-tier Wyndham properties
Common Questions
Is the pool open, and is the renovation finished?
How does Playa Dorada compare to Punta Cana beaches?
What's included in the all-inclusive package?
Can guests access the sister property Viva Tangerine?
Is this resort good for families or primarily couples?
How is the evening entertainment?
Google Rating
Google Reviews
“Had an amazing stay at Viva Heavens by Wyndham. The resort is beautiful, the vibe is fun, and there’s always something going on. The entertainment was honestly one of the best parts of the trip. Huge shoutout to Bairon, Kelvin, and Esther — they wer...”
“This hotel was such a pleasant surprise. The staff were awesome and had some of the best entertainment I've seen at resorts. I really enjoyed all of the shows, the food had a pretty good variety too. I would recommend staying here. If you go to the p...”
“Booked very last minute, was the cheapest option, didn't know what to expect but it exceeded our expectations. It's an older resort but obviously very well maintained, it's also very small but has everything the big resorts have without all the walk...”
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