Laguna Suites
Laguna Suites is the anti-mega-resort of the Cancun Hotel Zone: a 47-suite boutique hotel run by Sunset World in the Pok Ta Pok area, set around a garden and pool with views over the golf course and Nichupte Lagoon. It trades huge pools and on-site shows for quiet, roomy suites and the kind of personal service a small staff can give. If you have done the big Cancun all-inclusives and felt like a room number, this is the opposite experience.
Traveler Insights
Pros
- +Peaceful, boutique atmosphere with only 47 suites set around a garden and pool, a real contrast to the mega-resorts that dominate the Cancun Hotel Zone
- +Quiet Pok Ta Pok location overlooking the golf course and Nichupte Lagoon, close to Plaza La Isla and Marina Puerto Cancun but away from the nightlife strip
- +Attentive, personal service that a small property makes possible; staff are mentioned by name again and again in guest feedback as a reason people come back
- +Free Sunset World bus to sister hotels Sunset Marina and Ocean Spa Hotel, where the group runs its full daily and nightly program: entertainment, a foam party, Hobie Cat, bike and kayak tours, beach volleyball and yoga
- +Suites are roomier than standard Hotel Zone rooms, with space to spread out on a longer stay
- +Jacuzzi zone, a garden terrace and a Spa Suite on site for massages and treatments (treatments cost extra)
- +A playground and a Fun Zone family room on property, so it works better for small children than its quiet reputation suggests
Cons
- −No beach on the property: the hotel itself says the beaches are about 10 minutes away, so sand means the shuttle, a taxi or a bus ride
- −One restaurant, Nicte Ha, serving an international buffet at breakfast, lunch and dinner, which gets repetitive on a week-long stay; dinner has a smart-casual dress code
- −Almost nothing is scheduled on site; the entertainment and activity program happens at Ocean Spa Hotel, so you ride the bus to join in
- −The pool is small relative to the number of suites, fine for a soak but not for laps or a lively pool day
- −Room decor is comfortable and clean but dated next to newer Cancun properties
- −Air conditioning in some rooms has been described on traveler forums as leaky or unreliable, which matters in Cancun's heat
- −Booking direct is awkward because Sunset World's site is aimed at its vacation-club members; most non-members book through online travel agencies, where it is listed as Laguna Suites by Club Sunset
The practical side is simple. Meals are served at a single restaurant, Nicte Ha, as an international buffet at breakfast, lunch and dinner, with a pool bar pouring from 11 a.m. to 11 p.m. On site you get the pool, a jacuzzi zone, a terrace, a playground, a family Fun Zone and a Spa Suite where treatments are extra. There is no beach; the hotel puts the beaches about 10 minutes away, and the free Sunset World bus runs to Sunset Marina and Ocean Spa Hotel, where the group's daily activities and nightly entertainment take place. Suites are spacious but the decor is dated, and the small pool and buffet rotation are the most common gripes on longer stays.
It fits couples and families who want a calm base with a bus link to livelier sister hotels, and travelers who would rather pay mid-market Cancun prices than mega-resort ones. Online travel agencies sell it as Laguna Suites by Club Sunset, so search that name too. Golf at the neighboring Pok Ta Pok course, lagoon boat tours, shopping at Plaza La Isla and the ferry to Isla Mujeres are all close by.
Common Questions
Does Laguna Suites have a beach?
What is the food like?
How does the Sunset World bus work?
Is it a good choice for families with kids?
Why can't I find it on the Sunset World website booking engine?
What is there to do nearby?
Restaurants (1)
| Type | Restaurants |
|---|---|
| Buffet | Nicte Ha |
From the resort's own dining pages. Only restaurants the resort lists are shown.
What's nearby
20 min drive · 7.7 mi
20 min drive · 7.7 mi
Playa Delfines20 min drive · 8.1 mi
Playa Tortugas6 min drive · 1.4 mi
Museo Maya de Cancún20 min drive · 6.4 mi
25 min drive · 9.7 mi
More things to do (24)
- Catamaran trip to Isla Mujeres · excursion6 min drive · 1.4 mi
- Downtown Cancún (Parque Las Palapas) · town20 min drive · 6.6 mi
- Xoxi Cancún · adventure park40 min drive · 17 mi
- Whale shark swim (June to September) · excursion20 min drive · 7.7 mi
- Playa Las Perlas · beach10 min drive · 3.7 mi
- Garrafón Park day trip (Isla Mujeres) · excursion7 min drive · 2.2 mi
- Croco Cun Zoo · wildlife45 min drive · 26 mi
- Playa Caracol · beach6 min drive · 1.7 mi
- Riviera Cancún Golf · golf35 min drive · 14 mi
- Puerto Cancún Golf Course · golf15 min drive · 5.7 mi
- Playa Ballenas · beach20 min drive · 5.3 mi
- Iberostar Cancún Golf Club · golf25 min drive · 7.4 mi
- Playa Coral · beach30 min drive · 12 mi
- Puerto Morelos reef snorkel trip · excursion55 min drive · 29 mi
- Playa Gaviota Azul · beach7 min drive · 2.1 mi
- Playa Langosta · beach7 min drive · 2.2 mi
- Torre Escénica de Cancún · viewpoint8 min drive · 2.7 mi
- Playa Chac Mool · beach10 min drive · 3.3 mi
- Marina Puerto Cancún · marina12 min drive · 4.5 mi
- Yamil Lu'um · ruins13 min drive · 4.0 mi
- Playa San Miguelito · beach15 min drive · 4.8 mi
- Playa Marlín · beach15 min drive · 4.7 mi
- Ka'Yok' Planetarium · museum20 min drive · 6.7 mi
- El Rey Ruins · ruins20 min drive · 7.3 mi
Amenities
Seaweed & sargassum
Cancun gets sargassum, typically worst May through August.See the month-by-month guide →Google Reviews★ 4.2 · 844 reviews
“I had a wonderful stay at this all-inclusive resort! The food was delicious with plenty of variety, and the customer service was outstanding—everyone was friendly and attentive. The rooms were very comfortable, clean, and tidy, making it easy to rela...”
“Laguna Suites offers an exceptional experience. The culinary selection is outstanding—consistently delicious, well-prepared, and varied. The atmosphere is inviting and well-maintained, creating an ideal setting for gatherings with family and friends....”
“Excellent spot for a vacation with great service. All the staffs are amazing from receptionist to cleaner to the awesome cooks and kitchen staffs to the well cultured security personnel. And the sweetest part is that it's very very affordable. Make s...”
