Secrets Moxché Playa del Carmen
Adults-only resort in Playa del Carmen. Business, Romantic.
Atmosphere
Room Upgrades
Amenities
Traveler Insights(1,537 discussions)
Secrets Moxche is the newest and flashiest Secrets resort, and it's tailor-made for the Instagram generation. Opened in late 2022, it's got the most modern design of any Secrets property - think 8 uniquely themed pools, lush tropical vegetation that makes each section of the resort feel like its own world, and a hidden speakeasy nightclub accessed through a fake pharmacy. The Impressions building adds a luxury tier-within-a-tier with its own rooftop pool, dedicated restaurant, and premium everything. It attracts a younger, more social crowd than other Secrets properties, with the nightclub and social pools driving a livelier energy.
The elephant in the room is the beach - or lack thereof. Travelers are blunt: do not come here for beach swimming. It's rocky and the water quality isn't great. Everything at Moxche is designed around the pools, and if you're a pool person who doesn't care about ocean swimming, you'll love it. The food situation is genuinely split: one detailed review calls each restaurant 'very good' with standout desserts, while another equally popular review calls the food 'so insanely low we were shocked.' Your experience may truly vary depending on when you visit and what you order.
Moxche is ideal for aesthetics-focused couples in their late 20s to 40s who want a modern, photogenic resort with social energy and good nightlife. It's a popular honeymoon and destination wedding choice. If you prioritize beach quality, consistent food excellence, or calm/quiet vibes, other Secrets resorts (Akumal for snorkeling, Maroma for beach beauty) will serve you better. The Impressions upgrade is worth considering if you want the rooftop exclusivity, but many travelers feel the base Secrets experience with preferred club is the better value.
Pros
- +Stunning modern design with 8 pools, each with a different aesthetic and vibe - travelers call it the most 'Instagram-worthy' Secrets resort
- +Impressions building offers a premium hotel-within-a-hotel experience with rooftop Cielo pool, premium liquor, and dedicated service
- +Hidden speakeasy nightclub (Gypsy Club) accessed through a pharmacy with a daily password - unique and fun late-night experience
- +Lush vegetation creates distinct 'zones' throughout the resort so each area feels private and unique
- +Fresh, high-quality seafood - SeaSoul restaurant gets specifically called out for delicious fresh fish
- +Heated pools (except the lagoon) which is a huge plus for winter travelers
- +Popular destination wedding venue with experienced coordination team
- +Newer resort (opened late 2022) so everything still feels fresh and modern
Cons
- −The beach is genuinely bad - rocky, seaweedy, and not great for swimming. This is the single most consistent complaint
- −Drinks are noticeably watered down according to many guests - 'hard to get a buzz' even after multiple cocktails
- −Peak-season understaffing with reports of one bartender per 80 guests, leading to hour-long waits for drinks
- −Food quality is polarizing - some travelers rave while others call it 'flavorless' and 'below average' for a 5-star price tag
- −Check-in process is chaotic and can take 40+ minutes even with preferred status
- −New Year's and holiday events come with hefty surcharges ($800-1,000+ per couple for NYE party)
- −Price has increased significantly since opening, with sudden price jumps of $1,500+ making it hard to plan
- −The Impressions upgrade is a huge price jump ($3,600+ extra for a week) that some feel isn't justified
Common Questions
Google Rating
Google Reviews
“Overall Experience We chose Secrets Moxché Playa del Carmen for our wedding because it was an all-inclusive resort that checked nearly every box. From arrival, the private lagoon entrance and open-concept lobby made an incredible first impression. T...”
“We had an INCREDIBLE trip here for our 5th wedding anniversary. We stayed in a swim out room, on the preferred side. We can’t say enough good about the staff, but especially Elias at the lagoon pool! We spent half our time sitting at that pool and hi...”
“I would come to this resort again and I don’t say that about a lot of places. The property (pools, etc.) and service were amazing. I also loved the nighttime activities, such as the live music, theatre, and speakeasy. I heeded the advice in the revie...”