Back to All Resorts
Secrets Moxche Playa del Carmen 1
1 / 5

Secrets Moxché Playa del Carmen

Playa del Carmen, Mexico
4.5(1,858 reviews)
Adults Only

Check availability at Secrets Moxche Playa del Carmen

Your dates carry over to every other resort you look at.

Check Availability

We may earn a commission if you book through this link, at no extra cost to you. This never affects which resorts we list or how we rank them.

Secrets Moxché Playa del Carmen is an adults-only all-inclusive resort in Playa del Carmen, Mexico with 485 rooms. Amenities include Beach, Buffet Dining, Free Wi-Fi, Gym and Heated Swimming Pool. Travelers rate it 4.5/5 across 1,858 Google reviews.

Price Range
$$$$
Rooms
485
Brand
Hyatt

Atmosphere

BusinessRomantic

Room Upgrades

Swim-Up RoomsPreferred Club

Amenities

Beach
Buffet Dining
Free Wi-Fi
Gym
Heated Swimming Pool
Nightclub
Nightly Entertainment
Room Service
Snorkeling
Spa
Swim-Up Bar
Tennis
Walk-In Dining Available
Yoga Classes
Honeymoon
Anniversary
Girls Trip
Solo Travel
Babymoon

Quick answers

Is Secrets Moxché Playa del Carmen adults only?
Yes — Secrets Moxché Playa del Carmen is an adults-only resort, so children are not accommodated.
Where is Secrets Moxché Playa del Carmen?
Secrets Moxché Playa del Carmen is in Playa del Carmen, Mexico. Its address is Carr. Tulum - Cancún Supermanzana Km 294, 77710 Playa del Carmen, Q.R., Mexico.
How many rooms does Secrets Moxché Playa del Carmen have?
Secrets Moxché Playa del Carmen has 485 rooms.
Is Secrets Moxché Playa del Carmen all-inclusive?
Yes — Secrets Moxché Playa del Carmen is an all-inclusive resort, so meals, drinks and most on-site activities are covered by the rate.

Traveler Insights(1,537 discussions)

Secrets Moxche is the newest and flashiest Secrets resort, and it's tailor-made for the Instagram generation. Opened in late 2022, it's got the most modern design of any Secrets property - think 8 uniquely themed pools, lush tropical vegetation that makes each section of the resort feel like its own world, and a hidden speakeasy nightclub accessed through a fake pharmacy. The Impressions building adds a luxury tier-within-a-tier with its own rooftop pool, dedicated restaurant, and premium everything. It attracts a younger, more social crowd than other Secrets properties, with the nightclub and social pools driving a livelier energy.

The elephant in the room is the beach - or lack thereof. Travelers are blunt: do not come here for beach swimming. It's rocky and the water quality isn't great. Everything at Moxche is designed around the pools, and if you're a pool person who doesn't care about ocean swimming, you'll love it. The food situation is genuinely split: one detailed review calls each restaurant 'very good' with standout desserts, while another equally popular review calls the food 'so insanely low we were shocked.' Your experience may truly vary depending on when you visit and what you order.


Moxche is ideal for aesthetics-focused couples in their late 20s to 40s who want a modern, photogenic resort with social energy and good nightlife. It's a popular honeymoon and destination wedding choice. If you prioritize beach quality, consistent food excellence, or calm/quiet vibes, other Secrets resorts (Akumal for snorkeling, Maroma for beach beauty) will serve you better. The Impressions upgrade is worth considering if you want the rooftop exclusivity, but many travelers feel the base Secrets experience with preferred club is the better value.

Pros

  • +Stunning modern design with 8 pools, each with a different aesthetic and vibe - travelers call it the most 'Instagram-worthy' Secrets resort
  • +Impressions building offers a premium hotel-within-a-hotel experience with rooftop Cielo pool, premium liquor, and dedicated service
  • +Hidden speakeasy nightclub (Gypsy Club) accessed through a pharmacy with a daily password - unique and fun late-night experience
  • +Lush vegetation creates distinct 'zones' throughout the resort so each area feels private and unique
  • +Fresh, high-quality seafood - SeaSoul restaurant gets specifically called out for delicious fresh fish
  • +Heated pools (except the lagoon) which is a huge plus for winter travelers
  • +Popular destination wedding venue with experienced coordination team
  • +Newer resort (opened late 2022) so everything still feels fresh and modern

Cons

  • The beach is genuinely bad - rocky, seaweedy, and not great for swimming. This is the single most consistent complaint
  • Drinks are noticeably watered down according to many guests - 'hard to get a buzz' even after multiple cocktails
  • Peak-season understaffing with reports of one bartender per 80 guests, leading to hour-long waits for drinks
  • Food quality is polarizing - some travelers rave while others call it 'flavorless' and 'below average' for a 5-star price tag
  • Check-in process is chaotic and can take 40+ minutes even with preferred status
  • New Year's and holiday events come with hefty surcharges ($800-1,000+ per couple for NYE party)
  • Price has increased significantly since opening, with sudden price jumps of $1,500+ making it hard to plan
  • The Impressions upgrade is a huge price jump ($3,600+ extra for a week) that some feel isn't justified

Common Questions

Is the Impressions upgrade worth the extra $3,600+?
It depends on your priorities. Impressions gets you: a stunning rooftop pool area (Cielo) with dedicated service, premium liquor, exclusive restaurants, and access to everything on the Secrets side too. Travelers who've never done a premium AI experience say it's 'absolutely phenomenal.' Those who've been to comparable resorts say it's nice but not dramatically different from the preferred club experience. If you're celebrating something special and want the VIP treatment, go for it. If you're budget-conscious, preferred club at the regular Secrets side is excellent.
How is the beach really?
Not good for swimming - this is probably the most consistent feedback. It's rocky and the water isn't as clear as Akumal or Playa Mujeres. The resort was clearly designed as a pool-first property. If you primarily want to lounge by pools, swim in pools, and don't care about ocean swimming, you won't miss it. If a good beach is important, choose Secrets Akumal, Maroma, or Playa Blanca instead.
What's the Gypsy Club speakeasy like?
It's a hidden nightclub that you enter through a fake pharmacy door using a daily password. The space is beautiful and photogenic. It opens at 10:30pm and closes at 1am. The vibe depends entirely on the crowd that night - sometimes the dance floor is going off, sometimes people sit along the walls. It's one of the few proper nightclub experiences at any Secrets resort. Pro tip: bartenders hand out beer cans near closing time for the walk back to your room.
How does Moxche compare to other Secrets resorts?
Moxche wins on aesthetics, pool variety, nightlife, and modern design. It loses to Akumal on beach/snorkeling, Maroma on romance/tranquility, and arguably Cap Cana on overall luxury. Travelers who've been to multiple Secrets often describe Moxche as their favorite for the overall vibe but acknowledge the beach is a weakness. If you're choosing your first Secrets, consider what matters most to you.
Are the drinks really watered down?
This comes up frequently. Multiple travelers report that cocktails feel weak and that you need to specifically request top-shelf liquor and watch the bartender pour. Some say they 'couldn't get a buzz the whole trip.' Others say they had fine drinks by being specific about what they wanted. The general advice: ask for specific brands by name, order simple drinks (rum and coke, tequila soda), and try the signature cocktails at the speakeasy which tend to be better crafted.

Google Rating

4.5(1,858 Google reviews)

Google Reviews

Keaton M.
4 weeks ago

Overall Experience We chose Secrets Moxché Playa del Carmen for our wedding because it was an all-inclusive resort that checked nearly every box. From arrival, the private lagoon entrance and open-concept lobby made an incredible first impression. T...

Amber M.
a month ago

We had an INCREDIBLE trip here for our 5th wedding anniversary. We stayed in a swim out room, on the preferred side. We can’t say enough good about the staff, but especially Elias at the lagoon pool! We spent half our time sitting at that pool and hi...

Clarissa M.
a month ago

I would come to this resort again and I don’t say that about a lot of places. The property (pools, etc.) and service were amazing. I also loved the nighttime activities, such as the live music, theatre, and speakeasy. I heeded the advice in the revie...