Hacienda Buenaventura Hotel & Mexican Charm
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Hacienda Buenaventura Hotel & Mexican Charm is a family-friendly all-inclusive resort in Puerto Vallarta, Mexico with 155 rooms. Amenities include Beach, Buffet Dining, Free Wi-Fi, Heated Swimming Pool and Kids Club. Travelers rate it 4.3/5 across 3,931 Google reviews.
Restaurants (2)
| Type | Restaurants |
|---|---|
| Buffet | Los Portales |
| Mexican | Sabores de México |
From the resort's own dining pages, checked . Only restaurants the resort lists are shown.
Amenities
Traveler Insights(120 discussions)
Hacienda Buenaventura Hotel & Mexican Charm is the Puerto Vallarta all-inclusive that actually looks Mexican. In a Hotel Zone full of towers, it is built as a hacienda: brick archways, hanging star lanterns, tropical gardens and courtyards that feel closer to a boutique cultural hotel than a mass-market resort. It is a 155-room, family-oriented property set back from the sand on the main boulevard in the northern Hotel Zone, minutes from the airport and the cruise terminal, with its own beach concession 2.5 blocks away and a free shuttle that runs there at set times.
Dining runs through three restaurants. Los Portales is the buffet (breakfast 7:00 to 11:00, lunch 13:00 to 16:00, dinner 18:00 to 22:00) and hosts rotating themed buffet nights built around Mexican and international cooking. Sabores de México is the more polished à la carte room, but it is adults only, by reservation, Monday to Friday, with seatings starting at 18:00 and 20:00. La Troje covers poolside snacks, and Bar Cascada pours from 10:00 until midnight, which is when the open bar ends. Guests tend to praise the food and named servers. Piedra Viva Spa is the standout, an open-air garden spa with palapa cabins and a temazcal ceremony, though every treatment is extra. The weak points are small, dim rooms, a single heated main pool plus a kids' pool, and a quiet evening scene.
This is the pick for travelers who want hacienda character in Puerto Vallarta at a mid-range price, especially families with younger kids (there is a Kids Club) and couples who plan to spend their days in the city rather than on a beachfront lounger. It costs well below the big beachfront resorts on the same strip, and the trade is the walk to the sand and fewer evening options. Old Town, the Malecon and the Zona Romántica are roughly 15 minutes away by car, and the lobby tour desk can set up whale watching, jungle tours and car rental.
Pros
- +Colonial hacienda architecture with brick archways, vaulted ceilings, star-shaped lanterns and garden courtyards, a real break from the high-rise towers that line the rest of the Hotel Zone
- +Piedra Viva Spa is fully open-air, with palapa treatment cabins set among tropical gardens and a stream, and it offers a traditional temazcal ritual alongside massages, wraps, facials and scrubs
- +Three restaurants plus a snack bar and Bar Cascada: Los Portales buffet, Sabores de México for à la carte, and La Troje for poolside snacks, with drinks including alcohol covered by the plan
- +Themed buffet nights rotate through Mexican regional and international cooking, so dinner at Los Portales changes over a week-long stay
- +Beach access is 2.5 blocks away at the hotel's own concession with loungers, umbrellas, drinks and snacks, and a free shuttle runs there at set times if you would rather not walk
- +Zona Hotelera Norte location on the main boulevard puts the bus line, the marina, supermarkets and banks close by, with the airport and cruise terminal only minutes away
- +Lobby tour desk (9:00 to 17:00 daily) books excursions, transfers and rental cars, which suits guests who plan to see the city rather than sit at the pool
Cons
- −Sabores de México, the one à la carte restaurant, is adults only, needs a reservation, opens Monday to Friday only and seats just two half-hour windows at 18:00 and 20:00, so families eat at the buffet every night
- −The open bar closes at midnight and the late snack window at La Troje runs only 22:00 to 23:00
- −Not beachfront: the sand is a short walk or a scheduled shuttle away, and the beach area has no kayaks or water sports
- −One heated main pool and a children's pool make for a small pool deck that fills up quickly at busy times
- −Rooms are small and dark-wooded, charming in photos but dim in person, and recent guests mention weak shower pressure and poor pillows
- −Every spa treatment costs extra, as do private dinners and doctor visits
- −Old Town and the Malecon are a drive away, so evenings in town mean a taxi or rideshare each way
- −Traveler reviews in 2026 describe it as quiet and better for families and couples than for solo travelers looking for a social scene
Common Questions
Is Hacienda Buenaventura on the beach?
Can kids eat at the à la carte restaurant?
Is there a Mexican night?
Is the spa included in the all-inclusive?
Is there Wi-Fi?
How far is it from downtown Puerto Vallarta?
Google Rating
Google Reviews
“Overall good experience at this hotel for 7days all-inclusive stay. It is an older hotel with a mexican vibe geared towards family. They cater to lots of local guests as well as foreigners. And hence, staffs dont speak good english. However, they are...”
“The hotel is small and quiet but nice. The employees are very kind and helpful. The room was decent with a few small issues like no handle on our slider and the drain in the shower was broken. The food at the buffet was decent but the restaurant food...”
