Marriott Cancun, An All-Inclusive Resort
Marriott Cancun, An All-Inclusive Resort is the former Marriott Cancun Resort (the old CasaMagna) reborn: Marriott closed the longtime Hotel Zone property in March 2024, renovated all 450 rooms and reopened it on 30 July 2024 as the Marriott Hotels brand's first all-inclusive. That makes it one of the freshest all-inclusive products in Cancún without the construction chaos of a ground-up build. The brand brings real advantages: Bonvoy points integration, a familiar service standard that limits the lottery of trying an unknown property, and a rate that the brand's own FAQ says includes taxes, service fees, gratuities, non-motorized water sports and kids' activities. For loyalty members who think in points, there is a clear case for this being one of the better-value redemptions in Cancún, with the caveat that awards are dynamically priced and extra guests beyond two are charged.
Traveler Insights
Pros
- +Closed in March 2024 and reopened on 30 July 2024 after a top-to-bottom renovation of all 450 rooms, so you're getting genuinely fresh accommodations rather than a partial refresh of a tired property; it is the Marriott Hotels brand's first all-inclusive anywhere
- +Every room has a private balcony, roughly 80% of them facing the ocean and the rest overlooking the lagoon (as of September 2025), with 124 premium ocean-view rooms, 38 suites and two presidential suites at the top of the range
- +Marriott Bonvoy points are earned and redeemable here, and because the rate includes taxes, service fees, gratuities, non-motorized water sports and kids' activities, a points stay really does cover the whole trip; the fifth night is free on award bookings
- +A long bench of named restaurants: Mikado teppanyaki, Hana Polynesian Grill, Izakaya, Cevichería by la Isla, La Neta Taquería, Mo's Burgers & Shakes, Delphina for Mediterranean, Casa Madre for Mexican, Toscanni for Italian, 750 Pizzería open 6am to 11pm and the Sacbé Beach Shack, plus 24-hour room service with a limited overnight menu
- +A real water park for a Hotel Zone property: two water slides, a lazy river, a family pool, a children's splash pad, an adults-only infinity pool and a 12-and-over whirlpool, with swim-up bars at both the family and the adult pools (as of August 2026)
- +CAMP Club, a 5,000-square-foot indoor and outdoor kids' space for ages 4 to 12 and the only one at a Marriott in Mexico: slime-making, tie-dye, a splatter-paint room, a theater, a sound cabin, a zipline and a climbing wall, with a no-screens rule, which gives parents real hours at the adult pool
- +Service meets the Marriott brand standard and 2026 guests name staff individually in their reviews; nearly 80% of guests were Canadian as of September 2025, so the crowd is mostly families on WestJet and Air Canada packages rather than a spring-break scene
- +Prime Hotel Zone position at Boulevard Kukulcán Km 14.5, about 18 km from the airport, with direct beach access and the sister JW Marriott Cancun next door; the Ka-Lai Beach Retreat spa does its massages in cabanas on the sand
Cons
- −Opening-year reviews (2024 and 2025) said the food did not match a Marriott-branded price tag; that complaint has largely faded from 2026 feedback, but expect solid hotel-restaurant cooking rather than the destination dining of Secrets, Excellence or Grand Velas at similar rates
- −The family pool deck is claimed early and aggressively on busy days, with limited enforcement of towel-saving; the beach has plenty of chairs and cabanas, so that is the fallback when the pool is full
- −Room decor, while fresh from the 2024 renovation, runs corporate-neutral: clean lines and neutral palettes, functional rather than the resort-luxe look you might expect at this price tier
- −Rates are priced for double occupancy and the resort charges for each extra guest, on cash and on points, so a family of four does not get the flat per-room deal some all-inclusives offer
- −Premium Cancún Hotel Zone pricing means you pay noticeably more here than for comparable food and service at other all-inclusives along the corridor
- −Evening entertainment is lobby and sports-bar scale, with live bands, karaoke, silent discos, magic shows, movie nights and cultural shows, rather than the theater productions of the big purpose-built resorts, which suits a four-night stay better than a full week
- −The water park and pools get loud and crowded during Canadian school breaks, Christmas week and Mexican school holidays; the property's popularity means it's rarely quiet in peak periods
The practical experience is polished and, two years in, more confident than the opening-period reviews suggested. The dining list is long and specific: Mikado teppanyaki, Hana Polynesian Grill, Izakaya, Cevichería by la Isla, La Neta Taquería, Mo's Burgers & Shakes, Delphina, Casa Madre, Toscanni and a pizzeria open from 6am to 11pm, backed by 24-hour room service. The food complaints of 2024 and 2025 have largely faded from 2026 feedback, though it is still hotel-restaurant cooking rather than the destination dining of the top purpose-built brands. The water park is the surprise: two slides, a lazy river, a children's splash pad, an adults-only infinity pool and swim-up bars at both pools. CAMP Club, a 5,000-square-foot no-screens kids' space with a theater, zipline and climbing wall, is the best of its kind in the Hotel Zone. Rooms are clean, comfortable and all have balconies, with about four in five facing the sea, but the decor leans corporate. Pool-chair competition is real, and staff handle problems professionally, which matters more than people expect when something goes sideways.
This resort makes the most sense for Bonvoy loyalists who want to redeem points on a real all-inclusive, families with kids in the CAMP Club age range who want the safety of a major brand, and travelers on three- or four-night stays where the lobby-scale evening entertainment doesn't wear thin. Nearly 80% of guests were Canadian as of September 2025, which shapes the crowd: families on package holidays, busiest at Canadian school breaks. If you're spending a full week and prioritize exceptional food, strong nightlife or the full immersive production of a purpose-built resort, Secrets Moxché or Excellence Playa Mujeres will likely serve you better. As a hotel brand's entry into the all-inclusive space, though, this is a genuinely solid one.
Common Questions
Can you earn and redeem Marriott Bonvoy points here, and what does the rate include?
How does the food compare to other Cancún all-inclusives at this price?
Is the 2024 renovation worth it, and are the rooms actually nice?
How does the beach compare to other Hotel Zone properties?
Is this a good choice for a first all-inclusive experience?
What is the best time of year to visit to avoid the pool-chair chaos?
Restaurants (10)
| Type | Restaurants |
|---|---|
| Mexican | Mexican Cuisine, La Neta Taquería |
| Italian | Italian Restaurant, Pizzeria by La Isla |
| Japanese & sushi | Izakaya Cuisine |
| Teppanyaki / hibachi | Mikado - Teppanyaki |
| Seafood | Cevichería by la Isla |
| Mediterranean & Spanish | Delphina |
| American & grill | Mo's Burgers & Shakes |
| International & fusion | Hana Polynesian Grill |
From the resort's own dining pages. Only restaurants the resort lists are shown.
What's nearby
30 min drive · 11 mi
Playa Delfines7 min drive · 3.0 mi
30 min drive · 11 mi
Playa Tortugas20 min drive · 5.8 mi
Museo Maya de Cancún4 min drive · 1.3 mi
35 min drive · 13 mi
More things to do (24)
- Catamaran trip to Isla Mujeres · excursion20 min drive · 5.8 mi
- Downtown Cancún (Parque Las Palapas) · town25 min drive · 10 mi
- Xoxi Cancún · adventure park25 min drive · 12 mi
- Whale shark swim (June to September) · excursion30 min drive · 11 mi
- Playa Las Perlas · beach25 min drive · 8.1 mi
- Garrafón Park day trip (Isla Mujeres) · excursion20 min drive · 6.6 mi
- Croco Cun Zoo · wildlife35 min drive · 21 mi
- Playa Caracol · beach13 min drive · 4.2 mi
- Riviera Cancún Golf · golf20 min drive · 8.6 mi
- Playa Ballenas · beach11 min walk · 0.6 mi
- Iberostar Cancún Golf Club · golf7 min drive · 2.3 mi
- Playa Coral · beach13 min drive · 6.6 mi
- Puerto Cancún Golf Course · golf30 min drive · 10 mi
- Puerto Morelos reef snorkel trip · excursion40 min drive · 23 mi
- Playa San Miguelito · beach3 min drive · 1.0 mi
- Playa Marlín · beach5 min drive · 1.6 mi
- El Rey Ruins · ruins5 min drive · 2.2 mi
- Playa Delfines Lookout · viewpoint7 min drive · 3.0 mi
- Yamil Lu'um · ruins7 min drive · 2.1 mi
- Iberostar Golf Club Cancún · golf7 min drive · 2.3 mi
- Playa Chac Mool · beach11 min drive · 3.5 mi
- Playa Gaviota Azul · beach11 min drive · 3.8 mi
- Playa Langosta · beach20 min drive · 6.6 mi
- Torre Escénica de Cancún · viewpoint20 min drive · 7.1 mi
Amenities
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Style & Rooms
Atmosphere
Seaweed & sargassum
Cancun gets sargassum, typically worst May through August.See the month-by-month guide →Google Reviews★ 4.6 · 6,248 reviews
“I came here without ever having experienced an all inclusive and honestly was so blown away by the service we received! From the airport pickup, doorman at the entrance, check in, fresh fruit infused water at the entrance, fresh fruit daily, all of t...”
“We had a wonderful stay! This place is great if it’s your first all-inclusive experience and especially if you’re traveling with small kids. The hotel grounds are compact, and the beach is just a one-minute walk from the room, which is incredibly con...”
“I had the best time on my family trip thanks to this resort! The staff was 10/10 amazing! So helpful, kind, and an all around good time. The events and entertainment was fabulous. The restaurants were all amazing; I would recommend Dalphina and Hanna...”
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