Secrets Tulum Resort & Beach Club
Secrets Tulum Resort & Beach Club, which Hyatt opened on October 13, 2023, takes a different line from a conventional all-inclusive. It has 300 suites plus a five-bedroom beachfront villa, sits inside the Aldea Zama complex just outside downtown Tulum, and was designed around cenote-style architecture, circular buildings and planted courtyards. It is adults only, one of very few all-inclusives in Tulum itself and the first Secrets in town. If you want the Tulum aesthetic without stitching together separate hotels and restaurants, this is the convenient way to get it. The swim-out suites opening onto jungle courtyards and the Preferred Club's rooftop plunge pool are what excite travelers most.
Traveler Insights
Pros
- +One of very few all-inclusives in Tulum itself, and the first Secrets there: you get the boho-luxury Tulum look with every meal and drink included, inside the Aldea Zama complex minutes from downtown
- +Cenote-style architecture by Michael Edmond, with circular buildings, quiet jungle courtyards and endemic planting, looks unlike any other all-inclusive in Mexico
- +Plenty of water to choose from: courtyard pools, a large main pool with connecting waterways, swim-out suites on the ground floor and rooftop pools, so it rarely feels like everyone is fighting over one deck
- +No reservations needed at the à la carte restaurants, a real quality-of-life win over resorts where dinner planning starts at breakfast
- +A short complimentary shuttle runs to Zamna Beach Club in the Tulum hotel zone, which has tiered oceanfront infinity pools, Balinese beds and its own beachfront grill
- +Preferred Club adds premium suite locations, a private lounge, an exclusive rooftop plunge pool, an upgraded minibar and one hydrotherapy circuit session per stay
- +Secrets Spa by Pevonia has a hammam, steam rooms, saunas and a hydrotherapy circuit with a cold plunge, set around a private spa deck in the jungle
Cons
- −The main resort has no beach: it sits in the jungle, so guests who want sand every day spend part of each day on the beach club shuttle
- −Shuttle lines to the beach club can back up at peak mid-morning hours, according to traveler accounts, so early departures are the way to beat them
- −Food is the most repeated complaint in dated 2026 reviews: evening à la carte dinners are generally liked, but the buffet and midday food get called bland, and one July 2026 guest flagged small portions
- −Travelers recommend water shoes because the natural-finish pool surfaces feel rough underfoot
- −Humidity and insects are a bigger part of life here than at breezy beachfront resorts, which comes with the jungle setting
- −It is a contained all-inclusive bubble a taxi ride from the independent Tulum scene, so travelers who came for town and beach-road nightlife may feel removed from it
- −The Preferred Club premium is steep, and some guests feel the standard-level experience does not fully match the Secrets luxury positioning
- −A July 2026 guest reported being steered into a sales presentation at a sister property, so be ready to decline politely
The beach is where expectations need adjusting. The main resort is set in the jungle rather than on the shore, so beach days happen at Zamna Beach Club, which was expanded and renamed in 2024 and now includes its own Casa Zamna suites and the Villa Zamna private beach house. It is a short complimentary shuttle ride away, with tiered infinity pools, Balinese beds and beachfront food, but the shuttle adds a layer of logistics and queues build at peak hours. The resort opened with eight dining options, three of them à la carte with no reservations needed, plus four bars including a rooftop bar, a music lounge and a sports bar; the brand now lists nine restaurants covering French, Asian fusion, seafood and buffets. Dinners draw the best feedback, while the buffet and midday food remain the weak spot in 2026 reviews. Secrets Spa by Pevonia, with a hammam and a hydrotherapy circuit, is a genuine draw.
This resort suits couples and design-minded travelers who want Tulum style in an all-inclusive package and care more about cenote pools and jungle atmosphere than sand outside the door. Travelers who want a traditional beachfront resort will be happier along the Riviera Maya at Secrets Akumal or Secrets Maroma Beach. Golf at Riviera Maya Golf Club or El Camaleón Mayakoba, scuba diving and deep-sea fishing are available through third-party vendors at extra cost. The Tulum ruins, the area's cenotes and the Sian Ka'an biosphere reserve all make easy day trips.
Common Questions
How far is the beach and how does the beach club shuttle work?
Is the Preferred Club upgrade worth it at Secrets Tulum?
What are the cenote-style pools actually like?
How close is Secrets Tulum to the Tulum ruins and cenotes?
What's the food situation like day-to-day?
How does Secrets Tulum compare to Secrets Akumal or Secrets Maroma Beach?
What's nearby
20 min drive · 12 mi
9 min drive · 3.0 mi
Akumal Beach25 min drive · 17 mi
Yal-Kú Lagoon30 min drive · 19 mi
35 min drive · 25 mi
9 min drive · 3.9 mi
More things to do (24)
- Cenote Escondido · cenote12 min drive · 4.5 mi
- Cenote Azul · cenote35 min drive · 25 mi
- Xpu-Ha Beach · beach35 min drive · 24 mi
- Dos Ojos Cenote · cenote20 min drive · 13 mi
- Gran Cenote · cenote8 min drive · 3.7 mi
- Cenote Aldea Zamá · cenote3 min drive · 0.6 mi
- Cenote Calavera · cenote6 min drive · 2.7 mi
- Cenote Cristalino · cenote35 min drive · 25 mi
- Jaguar Park (Tulum National Park) · nature8 min drive · 3.0 mi
- Caleta Tankah · beach9 min drive · 4.2 mi
- Muyil Ruins · ruins25 min drive · 15 mi
- Riviera Maya Golf Club · golf25 min drive · 16 mi
- Cenote Nicte-Ha · cenote30 min drive · 14 mi
- Jardín del Edén Cenote · cenote40 min drive · 26 mi
- Cenote Chikin-Ha · cenote40 min drive · 26 mi
- Tulum Pueblo · town5 min drive · 1.3 mi
- Playa Paraíso (Tulum) · beach10 min drive · 3.2 mi
- Cenote Car Wash (Aktun Ha) · cenote11 min drive · 6.2 mi
- Cenote Zacil-Ha · cenote11 min drive · 6.3 mi
- Museo Regional de la Costa Oriental (MURECO) · museum12 min drive · 4.0 mi
- Cenote Santa Cruz · cenote12 min drive · 5.5 mi
- Casa Cenote · cenote14 min drive · 7.4 mi
- Kaan Luum Lagoon · nature20 min drive · 8.1 mi
- Cenote Angelita · cenote20 min drive · 11 mi
Amenities
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Style & Rooms
Room upgrades
Seaweed & sargassum
Tulum gets sargassum, typically worst April through August.See the month-by-month guide →Google Reviews★ 4.2 · 1,454 reviews
“Just got back from a 7-day stay at Secrets Tulum. This is a great resort with beautiful grounds and aesthetic. The people here are very, very kind, and that will continue to be a lasting memory for me. I will say that the pools, rooms, and grounds...”
“Our stay at Secrets Tulum was absolutely outstanding and truly lived up to the highest five star standards. We stayed in room 3122 and everything about the accommodation was perfect. The service throughout the hotel was exceptional. Every member of t...”
“Me and my friend stayed at Secrets Tulum. We loved the hotel and all the amenities. The most important part was when we met Pablo Diaz from concierge section. Pablo was amazing, he made sure our stay at secrets Tulum was time to remember. Room servic...”
