Secrets Tulum Resort & Beach Club
Adults-only resort in Tulum.
Room Upgrades
Amenities
Traveler Insights(540 discussions)
Secrets Tulum Resort & Beach Club occupies a genuinely unique market position: it's the only all-inclusive in the Tulum corridor, and it's built to look and feel nothing like a conventional all-inclusive. The cenote-inspired pools, the jungle courtyards, the earthy boho interiors, and the meditation areas all speak to the Tulum aesthetic that attracts a design-conscious, wellness-oriented traveler demographic. If you want the Tulum vibe without the logistical complexity of booking separate restaurants, hotels, and activities, Secrets Tulum makes that bargain available. The swim-out suites opening into jungle pool courtyards and the rooftop plunge pool suites for Preferred Club guests are the accommodations that generate the most excitement in traveler accounts.
The beach is where expectations need adjusting. The main resort is inland in a jungle/mangrove setting - there is no beachfront. The affiliated Zamna Beach Club is a real beach day option with good energy, DJ programming, and food service, but the 15-20 minute shuttle ride creates a logistical layer that guests at Cancun or Riviera Maya beachfront resorts don't have to think about. The shuttle queues can be genuinely frustrating during peak hours. Food overall is capable rather than exceptional - the evening a la carte restaurants are the highlight, and the breakfast buffet gets solid marks. The midday buffet is where most of the 'lacking flavor' feedback is concentrated.
This resort is ideal for couples and design-focused travelers who want the Tulum aesthetic packaged conveniently, without giving up the all-inclusive structure they're comfortable with. If cenote pools, jungle immersion, and a stylish property matter to you more than having sand outside your door, Secrets Tulum delivers a compelling experience. For guests who want a traditional beachfront all-inclusive, the Riviera Maya corridor from Playa del Carmen to Akumal offers better-suited options. Tulum's ruins, the Coba cenotes, and the biosphere reserve at Sian Ka'an all make excellent day trips from the property.
Pros
- +The only all-inclusive resort in the Tulum area - gives travelers access to the boho-luxury Tulum experience with the convenience of all meals and drinks included
- +Stunning cenote-inspired architecture with lush jungle courtyard pools surrounded by endemic vegetation - the aesthetic is unlike any other all-inclusive in Mexico
- +Six pool areas including rooftop pools, swim-out suites, and a Preferred Club exclusive pool give guests real options for different energy levels and privacy preferences
- +Walk-in dining available across eight restaurants with no reservation requirements - a real quality-of-life advantage over resorts where dinner planning starts at breakfast
- +Zamna Beach Club access via complimentary shuttle gives guests a genuine beach day option with DJ entertainment, beach volleyball, and dedicated waterfront dining
- +Preferred Club upgrade includes hydrotherapy circuit access, a private rooftop plunge pool, premium room locations, and exclusive lounge service worth the step-up for romance travelers
- +Winding waterways and swim-out suites connect parts of the resort in a way that rewards exploration and makes the property feel alive rather than static
- +The boho-luxury aesthetic with earthy decor, meditation areas, and jungle integration attracts a design-conscious crowd that makes the property feel more Tulum boutique hotel than generic chain resort
Cons
- −The beach club is 15-20 minutes away by shuttle, and shuttle lines can back up significantly during peak beach hours - some guests report waiting an additional 30 minutes beyond the scheduled departure
- −Being inland in the jungle means the main resort doesn't have a beach - guests wanting sand and ocean daily will spend a meaningful portion of their trip commuting to and from the beach club
- −Food quality gets mixed reviews - the sit-down restaurants in the evenings are generally praised, but the buffet and midday options are described by several travelers as 'edible but lacking flavor'
- −The pool surfaces are rough concrete rather than smooth plaster, and multiple guests specifically recommend bringing water shoes for the pools
- −As a relatively new property (opened around 2023), some service inconsistencies and operational hiccups still surface in recent guest accounts
- −Tulum town, the ruins, and cenotes are accessible by taxi, but the resort itself is somewhat removed from the organic, independent-traveler vibe that Tulum is known for - it's a contained all-inclusive bubble
- −The jungle setting means humidity and insects are a more present reality than at beachfront properties - guests who prefer a drier, breezier environment may find it uncomfortable
- −The Preferred Club price premium is significant, and some guests feel the base experience at non-Club level doesn't fully justify the Secrets brand's luxury positioning
Common Questions
Google Rating
Google Reviews
“Just got back from a 7-day stay at Secrets Tulum. This is a great resort with beautiful grounds and aesthetic. The people here are very, very kind, and that will continue to be a lasting memory for me. I will say that the pools, rooms, and grounds...”
“Our stay at Secrets Tulum was absolutely outstanding and truly lived up to the highest five star standards. We stayed in room 3122 and everything about the accommodation was perfect. The service throughout the hotel was exceptional. Every member of t...”
“Me and my friend stayed at Secrets Tulum. We loved the hotel and all the amenities. The most important part was when we met Pablo Diaz from concierge section. Pablo was amazing, he made sure our stay at secrets Tulum was time to remember. Room servic...”