Sunset Royal Beach is a family-friendly all-inclusive resort in Cancun, Mexico with 234 rooms. Amenities include Beach, Nightly Entertainment and Swim-Up Bar. Travelers rate it 4.3/5 across 6,123 Google reviews.
Amenities
Traveler Insights(190 discussions)
Sunset Royal Beach Resort occupies the value end of the Cancun Hotel Zone all-inclusive market - a functional, family-friendly property at Blvd. Kukulcan Km 10, in the middle stretch of the Hotel Zone a short ride from La Isla Shopping Mall. Despite how it's sometimes described, this is not an adults-only resort: it runs a supervised kids' club and children's entertainment, and kids under 6 stay free. Online discussion of the property is limited, which is itself informative - it doesn't generate the enthusiastic trip reports that better corridor options like Moon Palace, GR Solaris, Hard Rock Cancun, and Beach Palace do, and its ~7.2/10 aggregate rating puts it squarely in acceptable-for-the-price territory.
The property is mid-renovation in 2026, and that cuts both ways. Guests in renovated 8th and 9th floor rooms report noticeably better condition than the dated lower floors, so it's worth requesting an upper floor at booking. But others describe construction visible from their windows and fresh-paint smells strong enough to cause headaches, and specialty restaurant service has reportedly slipped during the works. The Sunset Hotels cross-resort access benefit is theoretically appealing but comes with practical friction - transfers and scheduling mean most guests end up using their home property's facilities.
Sunset Royal Beach Resort makes sense for budget-first families and couples who need a Hotel Zone all-inclusive at the lowest available price point, travelers who've stayed at better properties before and want a simple, no-frills Cancun base, and short-stay guests (2-3 nights) on a quick trip. Anyone staying 5+ nights or prioritizing food and room quality should look up-market to GR Solaris, Riu Palace Peninsula, or Beach Palace - and anyone booking in 2026 should ask directly about renovation work near their room.
Pros
- +Mid Hotel Zone location at Blvd. Kukulcan Km 10 — a short ride from La Isla Shopping Mall (Km 12.5) and central to the corridor's restaurants and nightlife
- +Family-friendly setup with a supervised kids' club and children's entertainment programs — and kids under 6 stay free in an extra bed
- +Part of the Sunset Hotels group which offers cross-resort access to sister properties including beach clubs
- +Competitive pricing for the Cancun Hotel Zone all-inclusive market - value at the lower end of the Hotel Zone segment
- +Renovated upper-floor rooms (8th/9th floors) are in noticeably better condition than the rest — worth requesting at booking
- +Pool areas are maintained with a swim-up bar and ocean-view setup
- +Evening entertainment program provides the basic shows and activities expected at an all-inclusive
- +Beach access on the Hotel Zone with Caribbean-style water conditions
Cons
- −Ratings around 7.2/10 reflect that this is a value-tier property in a corridor where better options exist at modestly higher prices
- −Ongoing renovation work in 2026 — guests report construction visible from room windows and fresh-paint smells strong enough to cause headaches
- −The renovation is only partial so far: upper floors (8th/9th) are refreshed while lower-floor rooms still show dated finishes and wear
- −Food quality is at the lower end of the Cancun Hotel Zone all-inclusive spectrum, and recent guests report specialty restaurant service has declined
- −Service inconsistency is a recurring complaint - some staff are praised, others are noted as disinterested
- −The Sunset Hotels cross-resort access sounds better in brochures than it works in practice - transfer times and scheduling reduce its practical value
- −Limited on-property facilities compared to larger competitors like Moon Palace, Hard Rock Cancun, or the Riu properties
- −Pool capacity can be strained during peak season
Common Questions
Google Rating
Google Reviews
“I give it 10 stars! Alberto/ mgr was the best ! 💯As was Eduardo and Sarah 👍So helpful and friendly..as were all the staff... beautiful clean rooms, impeccable beach and poolside fun with activities for all. Atm available, gift shop on site, free co...”
“Had a quick stop at this super tall hotel, the sunset royal, thanks to a shuttle from our place. The lobby was seriously spacious and the staff were really friendly and helpful. It was a really nice place to pop into for a bit. Definitely a good spo...”
“My wife and I had an amazing holiday in Cancun. It was fun, safe, and truly unforgettable. We stayed at Sunset Royal, an excellent all-inclusive hotel that is part of a group of sister resorts, and we also enjoyed the facilities at Sunset Marina and...”