Bel Air Collection Xpu Ha Riviera Maya
Reopening Date & Status
Bel Air Collection Xpu Ha Riviera Maya is temporarily closed — Temporarily Closed since Sep 1, 2018 (no reopening date announced).
Bel Air Collection Xpu Ha Riviera Maya is an adults-only all-inclusive resort in Xpu-Ha, Mexico. Amenities include Beach. Travelers rate it 3.9/5 across 1,286 Google reviews.
Seaweed & sargassum
Riviera Maya gets sargassum, typically worst May through August, peaking in July and August.See the month-by-month guide →Amenities
Traveler Insights(180 discussions)
Bel Air Collection Xpu Ha occupied a genuinely unusual niche in the Riviera Maya all-inclusive market: a smaller, eco-conscious property set on sprawling, jungle-like grounds in Xpu-Ha, a stretch of coastline that largely escaped the overdevelopment that transformed Playa del Carmen and Cancun. The resort operated from what was originally a much larger palace-style property, and while the footprint had been reduced over the years, the extensive grounds gave it a lush, private feel that guests who found it tended to love. The property is currently listed as closed, and travelers should verify its current operating status before planning a visit. When open, it drew guests specifically looking for a quieter, nature-integrated experience rather than a megaplex resort campus.
The practical experience at Bel Air Xpu Ha was defined by its intimacy. With around 144 rooms across 37 acres, the property never felt crowded. The eco-park concept - wildlife exhibits, fish feeding stations, and extensive grounds to walk - gave it a character that standard all-inclusives lacked. The beach situation required adjusting expectations: guests took a resort shuttle to a private section of La Playa Xpu-Ha, where cabanas and a beach bar were set aside for the property. Some guests adapted easily and loved the beach club setup; others found the lack of direct beachfront access a frustrating surprise. The spa drew consistent praise for quality and value. Food was more variable - some dining experiences impressed, others fell short of what guests expected given the overall positioning.
Bel Air Xpu Ha was best suited for couples and adults seeking genuine quiet, a connection to nature, and a Riviera Maya experience off the beaten resort trail. It was not the right pick for guests who wanted nonstop activities, sprawling pools, or direct beach access from their room. Priced below the Playa del Carmen luxury segment, it offered good value for its quiet, green-focused niche. The surrounding Xpu-Ha area offered snorkeling, cenote access, and easy proximity to Tulum, Akumal, and the Mayan ruins at Coba - making it a strong base for travelers who wanted to explore the region.
Pros
- +Set on 37 lush acres in Xpu-Ha - one of the most naturally beautiful and less-developed stretches of the Riviera Maya, away from the Cancun-zone crowds
- +Intimate scale with around 144 operational rooms created a genuinely uncrowded, quiet atmosphere that guests seeking a relaxation-focused vacation appreciated deeply
- +Eco-conscious grounds with wildlife encounters built into the property experience, including fish feeding stations and nature exhibits that distinguished it from standard resort campuses
- +Shuttle access to a private section of La Playa Xpu-Ha with dedicated cabanas, palapas, and a beach bar for resort guests
- +Snorkeling opportunities in the nearby estuary and coastal waters that guests described as uncrowded and rewarding
- +Spa services on-site praised for quality and value compared to busier Cancun-corridor resorts
- +Staff described as attentive and genuinely hospitable, with a personalized service approach that reflected the smaller property size
- +Excellent base for regional exploration - Akumal's sea turtle snorkeling, multiple cenotes, Tulum, and the Coba ruins were all within an easy drive
Cons
- −Beach access was not direct - guests took a resort shuttle to reach the beach club, which was a meaningful inconvenience for travelers expecting a true beachfront experience
- −The property experienced hurricane damage historically that reduced the original footprint significantly, and maintenance consistency was uneven across areas
- −Food quality received mixed reviews, with some guests finding the restaurant options disappointing relative to larger Riviera Maya competitors
- −Drinks were noted by some guests as watered down compared to expectations for an all-inclusive
- −The smaller scale meant fewer dining and activity options than larger resorts in the Playa del Carmen or Tulum corridor
- −The property's off-the-beaten-path location meant less within walking distance and more dependence on taxis or tours for off-resort exploration
- −The property is currently listed as closed with no announced reopening plan, leaving its future uncertain
- −Evenings were very quiet with minimal entertainment programming - guests wanting nightlife or a lively pool scene were consistently disappointed
Common Questions
Is the Bel Air Collection Xpu Ha currently open?
How did the beach access actually work?
What made Bel Air Xpu Ha different from other Riviera Maya all-inclusives?
What is there to do in the Xpu-Ha area?
How was the snorkeling around the resort?
Google Rating
Google Reviews
“I loved there is a estuary in this hotel. You can grab a kayak and explore, see the mangroves and the abandoned area of the hotel. It's sad they are not investing more. It has great potential. Needs revival. Good price if you're willing ti sacrifice...”
“About 3 weeks ago we went for our nephew's wedding that took place in the Hotel's beach. We stayed for one week. I am very thankful to God for everything we experienced in our stay there. The service was great, every employee in the restaurants, bar,...”