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El Dorado Seaside Suite

Riviera Maya, Mexico
4.6(6,518 reviews)
Adults OnlyBrand: Lomas Hospitality

Reopening Date & Status

El Dorado Seaside Suite is temporarily closed — reopening Dec 15, 2026 (renovation).

Email me when it reopens

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El Dorado Seaside Suite is an adults-only all-inclusive resort in Riviera Maya, Mexico with 188 rooms. Amenities include Adults-Only Pool, Beach, Buffet Dining, Free Wi-Fi and Gym. Travelers rate it 4.6/5 across 6,518 Google reviews.

Things to Know

  • Timeshare Pressure
What travelers said before it closed

Traveler Insights

Pros

  • +An intimate all-suite resort: 188 suites on three floors, and every category the operator sells is labelled oceanfront, from the Oceanfront Honeymoon and Swim-Up Suites up to the Royal Retreat Infinity Presidential and One Bedroom Villa
  • +Oceanfront Pool Swim-Up Suites open straight onto the main pool and its Arrecifes swim-up bar, and there are five pools in all, including an infinity pool and a lazy river
  • +More Inclusive, as the tour operators itemise it, bundles round-trip Cancun airport transfers, a catamaran reef-snorkel trip from Maroma, a Maroma Beach Club day with brunch at Cocotales, an Aqua Nick water park visit with food at Aqua Bites, and a trip to an eco-ranch with horses and a cenote swim
  • +Ten restaurants with no surcharge: Seaside Market and Arrecifes buffets, Driftwood (open-air breakfasts and lunches with a build-your-own ceviche station), Mia Casa Dorado (Italian, billed as the most romantic room on site), Klay Talay (Asian, with sake), Culinarium, La Carreta (Mexican, reservations required, with a little mercadito outside), Gourmet Pub, La Sandwicherie and the Beach Barbecue

Cons

  • −Closed for renovation as of October 2026: tour operators stopped arrivals on July 1, 2026, Air Canada Vacations lists the works as running through October 31, 2026, and Vacation Express is taking arrivals again from December 15, 2026 while warning the date may move. The official Lomas site carried no notice and was still showing October dates in its booking widget on October 12, 2026, so confirm the reopening before booking anything before mid-December
  • −The beach is small and has lost sand to erosion over the years; the breakwater makes a safe swimming pocket but conditions beyond it are choppy and rocky, which disappoints anyone who booked for beach time
  • −Sargassum: 2026 was the heaviest season on record for the Mexican Caribbean, with about 125,000 tonnes removed between April and August, and Solidaridad, the municipality this resort sits in, collected the most of any destination
  • −The Náay Spa is fee-based, and the hydrotherapy circuit is a Royal Retreat perk rather than an inclusion for every guest, so do not budget for it as a daily ritual unless you book that category

El Dorado Seaside Suites is the small, adults-only, all-suite half of the El Dorado complex at Kantenah, 95 kilometres down the Cancun to Tulum highway in Solidaridad municipality. The first thing to know in October 2026 is that it is shut: the property closed to arrivals on July 1, 2026 for a renovation that Air Canada Vacations lists as running through October 31, 2026, and Vacation Express is taking arrivals again from December 15, 2026 after a buffer, with a note that the date may move. The second thing is that it is a 188-suite property, not the several-hundred-room resort some listings imply, and every category the operator sells is labelled oceanfront, from the Honeymoon and Swim-Up suites to the Royal Retreat Infinity Presidential. Karisma no longer manages the property; owner Grupo Lomas took over direct management in late 2023 and the resort trades under the More Inclusive by Lomas Hospitality banner.

The practical case for it is food, pools and the bundled extras. Ten restaurants and no surcharges, with Driftwood's open-air breakfasts, Mia Casa Dorado's Italian and Klay Talay's Asian menu the ones travelers single out, plus a bar list that runs from Gaviotas swim-up with its Balinese beds to La Cantina's evening-only Mexican cantina. Five pools include an infinity pool and a lazy river, and the swim-up suites sit on the main pool. More Inclusive is worth real money when you use it: airport transfers both ways, the catamaran reef-snorkel from Maroma, the Maroma Beach Club day with brunch, an Aqua Nick visit and the eco-ranch with its cenote. The honest downsides are the beach, which is small and erosion-worn with a breakwater, the 2026 sargassum season, the heaviest on record for this coast, and the humidity that traveler forums keep mentioning in the rooms. The hydrotherapy circuit at the Náay Spa is a Royal Retreat perk, not a general inclusion. Pre-closure reports described a gap between older and newer sections; what reopens in December 2026 should be judged fresh.

This is a resort for couples marking something, honeymoons, anniversaries and milestone birthdays, who want indulgence over party energy and will actually use the included excursions. It sits in a tier with Excellence Riviera Cancun and Secrets Akumal, and tends to win when all-suite oceanfront and the bundled extras matter more than a wide beach. Exchange privileges with the larger El Dorado Seaside Palms next door add variety in normal times. Kantun Chi's cenotes are minutes away near Puerto Aventuras, Xel-Ha is 19 kilometres, Xcaret 24, Tulum's ruins about 40, and Coba makes a long half day. Anyone who wants Playa del Carmen's Fifth Avenue on tap should note it is a 30-kilometre taxi each way.

Common Questions

Is El Dorado Seaside Suites open right now?
Not as of October 2026. The resort closed to arrivals on July 1, 2026 for a renovation. Air Canada Vacations lists the works as running through October 31, 2026, and Vacation Express will take arrivals again from December 15, 2026, adding that it may adjust the date as the works finish. The Lomas Hospitality site itself carried no closure notice, so check with the operator or your tour company rather than relying on the booking widget.
Is the More Inclusive concept actually worth it compared with a standard all-inclusive?
For most couples, yes, provided you use it. The operators list round-trip Cancun airport transfers, a catamaran reef-snorkel trip from Maroma, a full day at the Maroma Beach Club with sunbeds and brunch at Cocotales, one visit to the Aqua Nick water park with food and drinks at Aqua Bites (two visits on stays of eight nights or more, and a three-night minimum applies), and a trip to an eco-ranch where you can ride horses and swim in a cenote. The transfers alone are a real saving on a resort this far south. If you plan to stay by the pool all week, a conventional all-inclusive nearer the airport may cost less.
How bad is the beach situation really?
It is the resort's most legitimate disappointment. The beach is small and narrow from years of erosion, and while the breakwater creates a calm swimming pocket, the water beyond it is choppy and rocky. Sargassum is seasonal on this coast, arriving mainly from spring to late summer, and 2026 was the worst season on record for the Mexican Caribbean, with Solidaridad collecting more seaweed than any other municipality. If a long, picture-perfect beach is the priority, book elsewhere or lean on the included Maroma Beach Club day, which is on a far better stretch of sand.
What is the difference between El Dorado Seaside Suites and El Dorado Seaside Palms next door?
They share the Kantenah site and are sold as separate hotels. Seaside Suites is the smaller all-suite side with 188 suites, all in oceanfront categories, and the swim-up rows on the main pool. The Palms is the larger neighbour with its own junior-suite categories. In normal times guests have exchange privileges between the two, which Air Canada Vacations confirmed when it announced those privileges were suspended during the Suites' 2026 closure. Ask at check-in which restaurants your category can book on the other side.
How far is it from Cancun airport, and what is the transfer situation?
About 85 kilometres and roughly 90 minutes by road, at kilometre 95 of the Cancun to Tulum highway near Puerto Aventuras. More Inclusive covers round-trip transfers from Cancun, and Air Canada Vacations also sells arrivals through Tulum airport, 76 kilometres away, with transfers arranged by its own reps. Budget a small municipal environmental sanitation fee, paid at the hotel in pesos; Vacation Express quotes it at about two US dollars a night.
Are the swim-up suites worth the upgrade?
The Oceanfront Pool Swim-Up Suites open directly onto the main pool and its Arrecifes swim-up bar, which is the fun of them, but that pool is also the daytime activity hub, so expect music and noise from late morning to mid-afternoon. The Oceanfront Upper Swim-Up and Honeymoon suites trade the pool door for quiet. Royal Retreat categories add private transfers on stays of seven nights or more, a personal concierge at the gazebo, priority restaurant access, a premium minibar, an in-room dining menu, a pillow menu, the Royal Oasis beach butler and the hydrotherapy circuit at the Náay Spa.

What's nearby

More things to do (24)
  • Xenses · adventure park25 min drive · 14 mi
  • Cenote Azul · cenote9 min drive · 3.9 mi
  • Xpu-Ha Beach · beach9 min drive · 2.9 mi
  • Dos Ojos Cenote · cenote25 min drive · 15 mi
  • Río Secreto · adventure park25 min drive · 15 mi
  • Cenote Cristalino · cenote9 min drive · 3.8 mi
  • Jardín del Edén Cenote · cenote12 min drive · 4.3 mi
  • Puerto Aventuras Marina · marina12 min drive · 5.8 mi
  • Cenote Chikin-Ha · cenote15 min drive · 4.6 mi
  • Riviera Maya Golf Club · golf20 min drive · 11 mi
  • Cenote Nicte-Ha · cenote35 min drive · 16 mi
  • Puerto Aventuras Golf Course · golf15 min drive · 6.3 mi
  • Cenote Tajma-Ha · cenote20 min drive · 3.4 mi
  • Half Moon Bay · beach20 min drive · 9.9 mi
  • Xplor · adventure park25 min drive · 14 mi
  • Cenote Chac Mool · cenote25 min drive · 7.7 mi
  • Xel-Há Ruins · ruins25 min drive · 15 mi
  • Xcacel Beach · beach25 min drive · 14 mi
  • Cenote Xunaan-Ha · cenote25 min drive · 13 mi
  • Delphinus Riviera Maya · adventure park30 min drive · 16 mi
  • Parque La Ceiba · nature30 min drive · 18 mi
  • Voladores de Papantla (Parque Fundadores) · historic site30 min drive · 18 mi
  • Frida Kahlo Museum Playa del Carmen · museum30 min drive · 19 mi
  • Playa del Carmen Fifth Avenue · town30 min drive · 19 mi

Amenities

Lazy River
Waterpark
Adults-Only Pool
Nightclub
Tennis
Swim-Up Bar
Snorkeling
Room Service
Show 6 more amenities
Free Wi-Fi
Nightly Entertainment
Buffet Dining
Spa
Gym
Beach

Style & Rooms

Atmosphere

ModernTrendy

Room upgrades

Swim-Up RoomsBeachfront Rooms

Google Reviews★ 4.6 · 6,518 reviews

On P.
2 weeks ago

“I only leave reviews for good. Excellent service. This resort was very CLEAN THE STAFF WAS VERY FRIENDLY ATTENTIVE. Rooms was very clean. Swim up pool. Easy to get around the resort with staff assistant on Golf Car the views on the beach awesome al...”

Kalpana B.
a month ago

“We had a wonderful time at El Dorado Seaside Suites. Restaurants, day activities, Evening Entertainment, room service are all top notch. Rooms are spacious, swim up rooms have an excellent view, we could not use the swim up pools as the water was col...”

Leasa B.
a month ago

“The setting is replete with natural beauty and is impeccably groomed. Staff are continually keeping the surroundings clean and safe. If the natural surroundings aren’t the main thing you remember, it would certainly be the delicious food. Every resta...”